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Comfort Inn Watsonville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Watsonville

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Reception
Lobby
Exterior
Vending machine

Reviews

7.0 out of 10

Good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Air conditioning
  • Free WiFi
  • 24/7 front desk
  • Parking included

Explore the area

Map
112 Airport Blvd, Freedom, CA, 95076
  • Watsonville Square Shopping Center
    3 min drive
  • Pinto Lake Park
    3 min drive
  • Pajaro Valley Historical Association
    4 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    56 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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The price is $73
per night
includes taxes & fees
Jan 2 - Jan 3
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About this property

Comfort Inn Watsonville

Freedom hotel with free breakfast
This hotel features coffee/tea in a common area, a 24-hour front desk, and a computer station. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-in, express check-out, and free newspapers are onsite. Housekeeping is not available.
Comfort Inn Watsonville offers 40 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Freedom hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards.

Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between January 1 and November 14.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Alcohol is not permitted at this property

Property is also known as

Comfort Inn Hotel Watsonville
Comfort Inn Watsonville Hotel Freedom
Watsonville Comfort Inn
Comfort Inn Watsonville Hotel
Comfort Inn Watsonville Freedom
Comfort Inn Watsonville
Comfort Inn Watsonville Hotel
Comfort Inn Watsonville Freedom

Comfort Inn Watsonville Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 131 out of 549 reviews" "
Rating 8 - Good. 185 out of 549 reviews" "
Rating 6 - Okay. 92 out of 549 reviews" "
Rating 4 - Poor. 63 out of 549 reviews" "
Rating 2 - Terrible. 78 out of 549 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Alexis

Traveled with family and small children, Traveled with family
Mold in the shower, everything was fine, just blah.
Stayed 1 night in Sep 2024

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented 2 rooms. Our room was missing a desk and the lamp was unplugged sitting on the floor. We had coffee fixings but no coffee maker. Alarm clock was behind the TV. bathtub had no stopper and missing the cover in front of the tub. They never made the bed the next morning for some reason, they replenished the towels, but that was it. The second room the cable plug had been ripped out of the tv and the front of the tv had a crack in it. Needless to say it didn't work. The iron was missing. They made the bed but didn't replace the toiletries.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Jeff

Traveled with family
Disliked: Amenities
Carpet was dirty, bed was worn out and hard/extremely uncomfortable. Nine of the ten Cinemax Stations either had no audio or were in Spanish. Free breakfast was pathetic at best. Didn’t eat any of it…Coffee machine looks like it has never been cleaned. The coffee was not drinkable, tasted burnt and old/dirty. However the water pressure ( shower ) and temperature were good and the lighting in the bathroom was adequate.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never staying here again
Dust all of the head boards, nothing was clean and towels were dingy. TV didn’t work. Weird paper signs everywhere. Beds were super hard. We booked a king and were given 2 queens, tried to call front desk multiple times and they wouldn’t answer.
Stayed 1 night in Sep 2024

4/10 Poor

ricardo

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom smells like bad, and breakfast terrible
Stayed 4 nights in Sep 2024

2/10 Terrible

Alejandro

Disliked: Staff & service, amenities, property conditions & facilities
Worst place that I have ever stayed at. The frint desk person was rude and disrespectful. Don't stay here.
Stayed 1 night in Sep 2024

2/10 Terrible

nicolas

Traveled with family and small children, Traveled with family
Disliked: Amenities
When we arrived , the front desk clerk wasnt even wearing a bra, it looked like if she had just woken up. House keeping didn’t even bother getting clean sheets only took our trash out ! No clean towels either !
Stayed 2 nights in Aug 2024

2/10 Terrible

Gerardo

Stayed 2 nights in Aug 2024

8/10 Good

ALEX

Traveled with family
Liked: Cleanliness, staff & service, amenities
N/A
Stayed 2 nights in Jul 2024

10/10 Excellent

Marie-Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the property needs an update. There wasn’t enough breakfast
Stayed 1 night in Aug 2024

2/10 Terrible

Ben

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dirty, tub was clogged and costumer service was bad
Stayed 1 night in Aug 2024

4/10 Poor

Trevor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service
Hospitality not on the agenda
Room was clean and booked one day in advance. Lobby was barren and had to call/ring bell for staff and then wait a few minutes. Hospitality not on the agenda. No explanation of hotel amenities, wi-fi, breakfast etc. check out- no staff at desk. Billing was accurate.
Stayed 2 nights in Aug 2024

8/10 Good

Fernando

El aire acondicionado hacía mucho ruido
Stayed 1 night in Aug 2024

6/10 Okay

Ken

Traveled with family and small children
This place was adequate nothing to write home about but sometimes that's not a bad thing. I did talk to some other guests that have stayed there in the past that said it use to be a lot nicer and that's why they choose to stay there this time. Didn't sound like it was meeting there expectation anymore. It did take a little long to go back and forth to are points of interest because of traffic so probably won't stay there if we go back just because of that.
Stayed 3 nights in Jun 2024

2/10 Terrible

Fabian

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t recommend!!!
The rooms had an awful oder, the front desk staff was never available when needed. When they were available the man was very rude didn’t want to help because our card key wasn’t working as we couldn’t get into our room. Overall I will never be staying here at all!
Stayed 2 nights in Aug 2024

4/10 Poor

Silan

Traveled with partner
Disliked: Property conditions & facilities
The furniture is awkward and outdated. Some areas are sticky to the touch. My room didn’t have a table or office chair. It had this large armchair close to the night stand instead. Breakfast had sausage and eggs though!
Stayed 1 night in Aug 2024

2/10 Terrible

Chimezie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently booked a two-night stay at Comfort Inn in Watsonville, CA, hoping to enjoy a relaxing vacation by the beaches in Santa Cruz County. I booked through Expedia and opted to pay at the property. To my surprise, I received an alert from my bank about a charge from the hotel, which was declined due to suspected fraud. This was my first red flag. Upon arrival, I was not greeted—by JAY, the front desk, and also the manager. He was incredibly rude and dismissive, failing to offer even basic courtesies. His attitude was appalling, and he seemed completely uninterested in addressing any of my questions. The room was a nightmare. It was poorly cleaned, with hair in the shower and dust all over the air conditioning unit. The showerhead was broken, causing water to splash everywhere, making it nearly impossible to use. To make matters worse, I found a used condom wrapper by the bedside and under the bed. The overall cleanliness and maintenance were utterly unacceptable. Adding to the horror, there was a dead rat on the property grounds, which was disgusting and a clear health hazard. When I approached JAY to cancel one of the nights due to these numerous issues, he was unhelpful and dismissive. He refused to clean the bathroom, fix the shower, or address any of my concerns. His complete lack of customer service skills was astonishing. Based on this horrendous experience, I strongly advise against staying at Comfort Inn Watsonville, CA.
Stayed 2 nights in Jul 2024

2/10 Terrible

Dina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Dina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

jesus

Traveled with family
Disliked: Staff & service
Poor/lacking front service
Stayed 2 nights in Aug 2024

2/10 Terrible

Richard

Disliked: Staff & service, room comfort
Avoid this hotel!
Terrible management. Avoid this property if possible. We had a 3-day reservation and the lobby was closed and locked when we arrived at 9:45. The advertised closing time was 11 PM. It took 45 minutes to get into a room, which was not our reserved room. The next morning the front desk was closed until mid-morning. We decided to check out and find a better hotel. The hotel charged our credit card for three nights instead of one. I called to get the charge corrected when it appeared on my credit card transaction list but the hotel refused to correct the charge. I had to dispute the charge with Visa to get this charge corrected.
Stayed 3 nights in Jul 2024