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Courtyard by Marriott Santa Cruz

3.0 star property

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Photo gallery for Courtyard by Marriott Santa Cruz

Property amenity
LCD TV, Netflix, pay movies, streaming services
Property amenity
1 bedroom, hypo-allergenic bedding, down comforters, desk
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
$137
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
313 Riverside Avenue, Santa Cruz, CA, 95060
  • Place, Santa Cruz Beach Boardwalk
    ‪3 min walk‬
  • Place, Ocean Street
    ‪5 min walk‬
  • Place, Santa Cruz Wharf
    ‪10 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(45 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(76 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, desk

Studio Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 2 Queen Beds (Hearing Accessible)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Studio Suite, Multiple Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Santa Cruz

3-star hotel in Westside Santa Cruz
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Weekly housekeeping is available.
Courtyard by Marriott Santa Cruz offers 151 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with king sofa beds. Beds feature down comforters. LCD televisions come with satellite channels, pay movies, and Netflix. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Nalini has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Courtyard by Marriott Santa Cruz features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 3600 square feet (334 square meters) include conference space. This business-friendly hotel also offers spa services, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Courtyard by Marriott Santa Cruz is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Courtyard by Marriott Santa Cruz has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 12 to 28 for adults and USD 8 to 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 3,600 square feet of conference space
  • Computer station

Outdoors

  • Direct access to the beach
  • Firepit
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Electric bike charging
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • King sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Bonvoy mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 28 for adults, and USD 8 to 16 for children
  • Covered valet parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Courtyard by Marriott Santa Cruz Hotel
Courtyard by Marriott Santa Cruz Santa Cruz
Courtyard by Marriott Santa Cruz Hotel Santa Cruz

Courtyard by Marriott Santa Cruz Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 577 out of 1003 reviews
Rating 8 - Good. 192 out of 1003 reviews
Rating 6 - Okay. 109 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cecilia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach
Stayed 2 nights in Aug 2025

8/10 Good

Beronica

Liked: Staff & service, property conditions & facilities
Property was nice just didn’t expect valet as the only option for parking.
Stayed 2 nights in Jul 2025

6/10 Okay

Michael S.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Evangelina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property but very over priced
Stayed 1 night in Jul 2025

10/10 Excellent

Casey

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the boardwalk. Amazing staff! Location location location
Stayed 5 nights in Aug 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

MELISSA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Sub par

I’ve stayed here before, it’s not the same. Service has gone down, they don’t adhere to the hours for the cafe or restaurant and close early. They ran out of parking which is a big reason we stay here. It’s only a five minute walk to the beach boardwalk. Spent 1+ hour to look for parking but being a busy weekend and so close to the boardwalk it was difficult. Had to go back and move our car later on to avoid being towed. Come to find out the hotel sells there parking on Groupon which is so shady. They can’t guarantee paying hotel guests parking (which they charge $30 per day for) because they rather sell it Groupon. What a joke.
Stayed 2 nights in Aug 2025

6/10 Okay

daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
got charged 30$ per night for parking on top of paying for hotel
Stayed 2 nights in Jul 2025

4/10 Poor

Karen, Redding

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities
This Marriot doesnt fit with the Marriot brand at all. I have always had exceptional service with Marriot. The employees at this location are zombies that hate their jobs except for the Manager. I will never stay here again.
Stayed 2 nights in Aug 2025

8/10 Good

Aly

Stayed 1 night in Jul 2025

10/10 Excellent

Jevon

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean up to date hotel. Great location near the boardwalk. Need more than one worker during check in time. Long line and wait to check in. The valet workers were very friendly and helpful getting things in and out our car.
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Stayed 2 nights in Jul 2025

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Jul 2025

8/10 Good

Tatyana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked hearing accessible room. When told manager we did not get the right room, she kept repeating same phrase "my system says you are in the right room ". I showed her picture of my door that has no sign or doorbell. But she insisted that computer is showing that i am in the right room. No apologies. On the other hand at the check in people were amazing, sweet and helpful. Over all good property, rooms, breakfast place.
Stayed 2 nights in Jul 2025

2/10 Terrible

Alan

Traveled with family
Disliked: Room comfort

Very disappointing stay

Negatives: Although the posted check in time is 4 pm and I assume mgmt knew how many check ins were scheduled that day, there was a line going out the front desk area and into the bar with only ONE staff person to check in guests!! Why weren’t there more staff scheduled?? Apparently the same problem occurred several days preceding our check in day according to other guests. We specifically asked for a very QUIET room as we are very light sleepers. Normally we try to get the top floor. We were assigned a room on the 3 rd floor as no top floor rooms were available according to the desk clerk although we had made our request clear at 12:30 when we arrived and requested early check in, which we didn’t get. The room directly above us sounded like elephants were staying there. We heard the sound of footsteps running back and forth across the room and thuds that sounded like kids were jumping off of the furniture starting at 6 am and not ending until 11 pm or so. Maybe you should consider not placing families with young kids in 4th floor rooms. The second day of our stay we had to request a room “refresh” at about 3 pm as it hadn’t been done before that. When we returned an hour or so later the bed was made, dirty towels were removed, but inadequate number of towels remained: 1 bath towel, no bath mat, 2 hand towels and 3 wash cloths. Generally hotels have 4 of each and 1 bath mat for two guests in my experience. Positives: Front desk staff were extremely warm and welcoming
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cassandra

Liked: Cleanliness
Great stay!!
Stayed 2 nights in Jul 2025

8/10 Good

Faustino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay agein

Very nice place would stay again. Workers were very nice. The only thing is the restaurant in the hotel had a couple of workers in the front that need to smile and be more customer service oriented
Stayed 1 night in Aug 2025

6/10 Okay

Jhona

Stayed 2 nights in Jul 2025

8/10 Good

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Only bad thing was the smell in the room when you initially walk in. Had a muggy type smell.
Stayed 1 night in Aug 2025

2/10 Terrible

Zara

Liked: Cleanliness
Disliked: Staff & service
I arived at 4:00 pm, at check in time, my room wasn’t ready. They took my information down and said they’d let me know when it was ready( they never did ). An hour later I was furious and went to the front of thr out of control line and told them I needed my room NOW. I had been on the road for over six hours and my son had thrown up all over himself. They finally gave me my room and I went to wash his clothes and I didn’t have change . I went to the front desk to get change for the washing machine, they informed me they did not have enough change to wash and dry, but I had enough to wash. I finally had enough to wash a load of laundry than the washing machine didn’t work. The following day I called downstairs for towels, they never arrived. The morning of checkout I called to ask for extra toilet paper and they said they would send it up, 30 minutes later I still didn’t get it. I called again and they said they’ll bring it up and they never did. I had to go find a housekeeper on one of the floors to ask them for a roll of toilet paper. I have stayed at this hotel twice, this is the place that we stay every summer for our Santa Cruz trip and I will never go to this hotel again. Our experience at this hotel put a damper on our entire trip. This was the worst stay I have ever had.
Stayed 2 nights in Aug 2025

8/10 Good

daria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was tiny and not adequate for multiple families. But, the staff were amazing! Front desk and everyone involved in the cafe, from bartender to chef to baristas… awesome.
Stayed 4 nights in Jul 2025

10/10 Excellent

Geno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Stayed 2 nights in Jul 2025