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Courtyard by Marriott Santa Cruz

3.0 star property

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Photo gallery for Courtyard by Marriott Santa Cruz

Property amenity
Property amenity
1 bedroom, hypo-allergenic bedding, down comforters, desk
LCD TV, Netflix, pay movies, streaming services
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
$121
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
313 Riverside Avenue, Santa Cruz, CA, 95060
  • Place, Santa Cruz Beach Boardwalk
    ‪3 min walk‬
  • Place, Santa Cruz Wharf
    ‪10 min walk‬
  • Place, Natural Bridges State Park
    ‪5 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪48 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(45 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(76 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, desk

Studio Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 2 Queen Beds (Hearing Accessible)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Studio Suite, Multiple Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Santa Cruz

3-star hotel in Westside Santa Cruz
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Weekly housekeeping is available.
Courtyard by Marriott Santa Cruz offers 151 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with king sofa beds. Beds feature down comforters. LCD televisions come with satellite channels, pay movies, and Netflix. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Nalini has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Courtyard by Marriott Santa Cruz features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 3600 square feet (334 square meters) include conference space. This business-friendly hotel also offers spa services, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Courtyard by Marriott Santa Cruz is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Courtyard by Marriott Santa Cruz has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 12 to 28 for adults and USD 8 to 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 3,600 square feet of conference space
  • Computer station

Outdoors

  • Direct access to the beach
  • Firepit
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Electric bike charging
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • King sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Bonvoy mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 28 for adults, and USD 8 to 16 for children
  • Covered valet parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Courtyard by Marriott Santa Cruz Hotel
Courtyard by Marriott Santa Cruz Santa Cruz
Courtyard by Marriott Santa Cruz Hotel Santa Cruz

Courtyard by Marriott Santa Cruz Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 563 out of 987 reviews
Rating 8 - Good. 189 out of 987 reviews
Rating 6 - Okay. 109 out of 987 reviews
Rating 4 - Poor. 62 out of 987 reviews
Rating 2 - Terrible. 64 out of 987 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Stayed 2 nights in Jul 2025

10/10 Excellent

Diana

Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A favorite

Lovely hotel, I calling distance from the boardwalk, rooftop swimming pool.
Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Amanda

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The exterior of property is beautiful as they are in pictures HOWEVER the Valet Parking ONLY option was annoying first of all because I don’t like having access to my car and second of all the valet was SOO unhelpful. They have you unload your car right at the entrance of the parking garage (I was almost hit by a car incoming in the parking lot). No one offered us a luggage cart or helped give any helpful information. We asked twice, so we just unload here in the middle of the drive way? Mind you, I also have a 3 year old in tow… so we had to take everything up with us, carry my 3 year old (cause we are in a parking garage with valet driving inches away from our car) and had to carry everything up ourselves. I would have really appreciated if someone would have offered us a luggage cart or something. I ended up leaving stuff in the car I needed cause I couldn’t carry it myself and my son safety. I felt like I was annoying the valet for being confused on where I’m supposed to unload and check in. As if that situation wasn’t annoying enough, a few hours later when we get ready for bed, I turn down the sheets and there was what looked to be sand and brown hair in the bed (my son and I have blonde hair and we hadn’t even made it to the beach yet). I couldn’t get a hold of front desk, so at 9:00pm, I had to walk downstairs and request clean sheets (which I changed the bedding myself cause they just handed them to me and didn’t apologize or offer to help). I have pics.
Stayed 1 night in Jul 2025

8/10 Good

Linda M

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Grandkids had fun in spite of couple glitches

Family trip to boardwalk. Stayed here couple years ago and was nice so we booked again. This time though one of four booked rooms was not available due to staff check-in error; eventually fixed but meanwhile no parking available for that family. Still charged though for two days even though garage parking used one day. Couple rude employees as well; when I booked one room online I literally had to ask the clerk to quit yelling at me and to listen to what I needed; she literally had me in tears and ready to lose it. Would have cancelled all rooms if I wouldn't have lost lots of money.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

luis J

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Emily

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t let the name or looks fool you, HORRIBLE!

I recently stayed at a “high-end” Marriott in Santa Cruz, and it was one of the worst hotel experiences I’ve ever had. Don’t be fooled by the beauty or the Marriott name the service and management here were absolutely unacceptable. • There was no parking available, and I drove around for 45 minutes trying to find street parking. Nothing was available within a 3-mile radius. When I asked the front desk for help, they actually laughed at me. I pleaded for a solution and was met with total indifference. I was forced to illegally park in a residential area. Because of this, we were never able to go back to the hotel to change after my daughter’s softball tournament, and we missed getting ready for our team dinner. • The valet was extremely rude and honestly seemed under the influence I wouldn’t trust him with anything, let alone my car. This hotel should seriously consider drug testing staff. • When I arrived late at night with my teenage kids, the elevator was broken. I didn’t feel safe leaving them alone or with our luggage, and when I asked the front desk for help carrying things up to the third floor, I got a firm “No.” Meanwhile, other staff were talking about their DoorDash orders on break. No offer to help, not even after their food arrived. • Our bathroom was disgusting with unknown substances splattered on the walls, and housekeeping never came the entire stay. • When we used all our towels to clean up a leak and asked for more, they told me I had to come get them m
Stayed 3 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Stayed 2 nights in Jul 2025

10/10 Excellent

Randy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable and the pool and Bistro were excellent. Quick and easy check in and check out.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hyacinth Anne

Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Rooms were clean and beds very comfortable. Close to pier and downtown. Left a shirt in room & they were eager to help; I pay for shipping label. Water bottles in lobby market for $9 & $10 ...ridiculous & outrageous. Website lists $25 for parking per nite & actually $30 when valet takes car.
Stayed 2 nights in Jun 2025

6/10 Okay

Natalie, Canyon Country

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not worth the cost though. The toilet paper holder was broken and the decor was a weird 50s revival. I don’t know it was weird and would be better just modern. Also did not like that the electricity for the room only works if you leave a key in. That was odd.
Stayed 1 night in Jul 2025

6/10 Okay

Evelyn

Stayed 1 night in Jul 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

lauren

Stayed 1 night in Jul 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the valets!! They were respectful, courteous, & helpful! The overnight front desk was a little absent. I forgot my key & phone & was not able to get in until my husband came looking for me on each floor. The phone at the front door was missing g so there was no way to communicate with anyone.
Stayed 2 nights in Jul 2025

10/10 Excellent

Beth

Stayed 1 night in Jun 2025

8/10 Good

Shatalaine

Traveled with family
Liked: Cleanliness
Closeness to the Boardwalk
Stayed 3 nights in Jun 2025

6/10 Okay

Melanie, Culver City

Traveled with family
Proximity to the boardwalk is what you’re really paying for here. Accommodations at the hotel itself were basic but fine. Food in cafe ranged from decent to bad. Hotel “store” was a glorified closet and poorly stocked. Room was clean and comfortable, but nothing about it felt extra. Refrigerator barely worked, and I didn’t bother asking for help as I’d already seen at check-in that staff were stressed and over-tasked. I call the hotel the day before our trip to tell them we’d be arriving late, and that we had an additional kid in our group. Hotel staff that answered told me he “didn’t care about any of that,” and didn’t ask for my name or reservation, so no note was taken. We arrived near midnight to a traffic jam in hotel garage. We were told the garage was full and we couldn’t park there. Hotel had no driveway either, so I asked what I was to do? I had a car full of kids and luggage, near midnight, and there’s no place to park safely while checking in? Valet suggested I try the back alley, so instead I waited while my daughter went to the front desk. Soon she ran back: if I didn’t check in NOW we might lose our room. Valet was unhappy, but I left car, kids, and luggage in the garage aisle and ran inside. Front desk confirmed overbooking due to computer error, and said we were lucky to get the last room. I felt bad for him. He ended up giving us his parking space when he clocked out. Valet stayed grumpy with me all weekend.
Stayed 3 nights in May 2025

8/10 Good

tyler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need more staff at the restaurant.
Stayed 1 night in Jul 2025