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Hampton Inn Santa Cruz West, CA

2.5 star property

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Photo gallery for Hampton Inn Santa Cruz West, CA

Terrace/patio
Free daily buffet breakfast
1 bedroom, desk, laptop workspace, blackout drapes
Meeting facility
1 bedroom, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet friendly
  • Laundry
  • 24/7 front desk
$172
includes taxes & fees
Aug 25 - Aug 26

Explore the area

View in a map
2424 Mission Street, Santa Cruz, CA, 95060
  • Natural Bridges State Park
    ‪13 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(39 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible, Bathtub

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(44 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hampton Inn Santa Cruz West, CA

Hotel in Westside Santa Cruz
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hampton Inn Santa Cruz West, CA offers 60 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Hampton Inn Santa Cruz West, CA is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2021
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Santa Cruz West, Ca
Hampton Inn Santa Cruz West, CA Hotel
Hampton Inn Santa Cruz West, CA Santa Cruz
Hampton Inn Santa Cruz West, CA Hotel Santa Cruz

Hampton Inn Santa Cruz West, CA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 371 out of 567 reviews
Rating 8 - Good. 133 out of 567 reviews
Rating 6 - Okay. 37 out of 567 reviews
Rating 4 - Poor. 7 out of 567 reviews
Rating 2 - Terrible. 19 out of 567 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Angela

Stayed 1 night in May 2025

10/10 Excellent

Richard, Everett

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 2 nights in May 2025

8/10 Good

Gabriel

Stayed 1 night in Mar 2025

8/10 Good

Patricia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s s good hotel in a nice area I just don’t like that they charge $75 for pets when other hotels charge $50
Stayed 1 night in May 2025

10/10 Excellent

Katharine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to downtown, Santa Cruz beach activities, and easy UCSC access.
Stayed 1 night in May 2025

10/10 Excellent

Bryce, San Luis Obispo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean hotel, free parking, good dining options nearby.
Stayed 1 night in May 2025

10/10 Excellent

Andrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Stayed 1 night in Apr 2025

8/10 Good

Teri

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, great service and hotel. Awesome trail system near by, as well as very closed to the beach and great restaurants.
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness
The supervisor on duty today 4/21/25 didn’t catch her name but she was very attentive and addressed our needs quickly!
Stayed 2 nights in Apr 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Stella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - very central. Quiet, clean rooms. Tasty and varied breakfast until 10 AM each morning. Kind and accomodating front desk personnel. Purified water station on the first floor. Coffee and hot water for tea available all day and night. We always stay at this Hampton Inn.
Stayed 5 nights in Apr 2025

8/10 Good

Chris

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

mara

Liked: Cleanliness, staff & service

Overall, nice place to stay.

We enjoyed our hotel room. Spacios, clean, nice bathroom & shower! Wish they had a shower cap in bathroom, however. Good thing Im going through chemo so I didnt have much hair to get wet! Great breakfast buffet too! Our only complaint was with our TV. Couldnt get it to work. Kyun (employee) csme up to try to get it to work & couldn't. We were disappointed because we wanted to relax & watch some TV after a long day. Just when we had dozed off around 11 pm, the TV came on by itself & we couldn't turn it off! In bed already in our pajamas & we had to call Kyun, again, for help. We had to get out of bed, look presentable & let him in. He managed to turn it off completely so we couldn't watch our morning news or shows the next morning either! Kind of put a damper on our stay but things happen that are not in our control. Everything else was great! Staff wad very nice!
Stayed 1 night in Apr 2025

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Room. Unfortunately the rooms that have King Beds are located next to busy Hwy 1. It can get pretty noisy at night with the car noises passing bye when trying to get sleep.
Stayed 3 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
This is an ok hotel. It was nice and clean and quiet. The coffee and breakfast was really good. The parking was ridiculous though the spaces are so close together! The staff was ok.
Stayed 1 night in Mar 2025

2/10 Terrible

Jimmy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad check-in service.

I booked 3 rooms through a booking service for the night of our stay. At check- in, the hotel said there were only 2 rooms even though I showed them my reservation that clearly showed 3 rooms. I ended up having to pay for an additional room because the clerk would not recognize the 3rd room. After speaking to management, we were still denied the third room. In essence, we were charged for 4 rooms. 3 through the booking company and a 4th room through the hotel. The hotel was not willing to help at all.
Stayed 1 night in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025