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Hampton Inn Santa Cruz West, CA

2.5 star property

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Photo gallery for Hampton Inn Santa Cruz West, CA

Terrace/patio
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$125
includes taxes & fees
Mar 1 - Mar 2

Explore the area

View in a map
2424 Mission Street, Santa Cruz, CA, 95060
  • Place, Swift Street Courtyard
    ‪3 min walk‬
  • Place, Natural Bridges State Park
    ‪13 min walk‬
  • Place, Santa Cruz Wharf
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(40 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(46 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Free WiFi
  • Housekeeping
  • 24/7 front desk
3.5 out of 5, Good, 1,000 reviews
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About this property

Hampton Inn Santa Cruz West, CA

Hotel in Westside Santa Cruz
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hampton Inn Santa Cruz West, CA offers 60 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Hampton Inn Santa Cruz West, CA is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2021
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Santa Cruz West, Ca
Hampton Inn Santa Cruz West, CA Hotel
Hampton Inn Santa Cruz West, CA Santa Cruz
Hampton Inn Santa Cruz West, CA Hotel Santa Cruz

Hampton Inn Santa Cruz West, CA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 408 out of 631 reviews
Rating 8 - Good. 154 out of 631 reviews
Rating 6 - Okay. 40 out of 631 reviews
Rating 4 - Poor. 8 out of 631 reviews
Rating 2 - Terrible. 21 out of 631 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Duane, Bakersfield

Stayed 1 night in Sep 2025

8/10 Good

Kelly

Stayed 2 nights in Oct 2025

6/10 Okay

Carlos

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Overall, okay stay for the price and location. Place is petfriendly. Room was clean but defienetly smelled of dog
Stayed 3 nights in Oct 2025

8/10 Good

Bill

I recommend asking for room on the parking lot side. Street side quite noisy. I had people next door who were talking loud all night so the staff moved me and upgraded me without me asking for upgrade. It was like 2 different hotels. Quiet and peaceful. Staff was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was well-maintained. The room was spacious with very comfortable beds. I would definitel
Stayed 2 nights in Oct 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is fairly new and in good repair. It is clean and comfortable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Johnjeffrey

Great
Stayed 1 night in Oct 2025

8/10 Good

Vicki

Stayed 1 night in Oct 2025

10/10 Excellent

Sonja

Stayed 1 night in Oct 2025

8/10 Good

brent, novato

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place safe quiet
Stayed 1 night in Oct 2025

10/10 Excellent

mei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Arden

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
We are local but stayed here for our wedding, us and many members of our wedding party stayed in rooms here. We were hanging out in our room one night with our bridal party and we received a couple knocks about noise complaints but quieted down. (I later heard many other hotel guests being loud throughout the night after we went to sleep and had to put ear plugs in to get a good rest.) the night of our wedding we came back to the room to change for 10 minutes and received a knock from the odd front desk guy telling us we were being too loud. We had been in the room for maybe 5 minutes and were quickly leaving. When we checked out they would not let us check out and said they would charge us extra for the noise complaints. This was the first we heard of this. I was disappointed that we told our bridal party to stay there given the way they were treating us. Never staying here again and I plan on speaking to their managers as soon as possible. Strange and unprofessional staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Stayed 1 night in Oct 2025

2/10 Terrible

Celine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Ernesto

Stayed 1 night in Sep 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
We visited friends who live close by. Everything was super convenient and lovely.
Stayed 1 night in Oct 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was overall clean. The shower pan (white) could use a good scrubbing. When we first entered the room it had a musty smell to it. The mattress was the worst part as it was very firm. Coincidentally, the pillows were too soft and required doubling them while sleeping.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
staff is great
Stayed 1 night in Oct 2025

8/10 Good

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great location. Breakfast is good, love that it is pet friendly ($75 pet fee).
Stayed 1 night in Oct 2025

8/10 Good

Frode

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2025

10/10 Excellent

Jian, San Francisco

Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Cleanliness
Good location
Stayed 1 night in Sep 2025

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hampton was wonderful. Entire property was clean with plenty of parking in a safe neighborhood. Our room was nicely appointed, bed was very comfortable and breakfast was delicious.
Stayed 1 night in Sep 2025

4/10 Poor

David

Traveled with family
Liked: Cleanliness, staff & service
Parking is Horrible, worst thing about this motel. Coffee-maker in room had condiments but no coffee.(coffee in the lobby is good) Airconditioner in the room randomly turned on every hour or so all night even though the thermosat said OFF
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff member was a little cold and not super friendly, but he was doing his job. The room and everything else was great as expected.
Stayed 1 night in Sep 2025