An indoor pool, a snack bar/deli, and dry cleaning are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area. Housekeeping is available on request.
Hampton Inn Santa Cruz offers 46 air-conditioned accommodations with DVD players and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an indoor pool.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an indoor pool, dry cleaning/laundry services, and express check-out. Onsite self parking is complimentary.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free buffet breakfast available daily 6:00 AM to 10:00 AM
Snack bar/deli
Things to do
Indoor pool
TV in common areas
Family friendly
DVD player
Indoor pool
Mini-fridge
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Braille/raised signage
Elevator
Handrails in stairways
Lever door handles
Phone accessibility kit
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
3 floors
Built in 2000
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch LCD TV with premium cable/satellite channels
DVD player
Food and drink
Coffee/tea maker
Mini-fridge
More
Air conditioning
Connecting rooms available
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hampton Inn Santa Cruz Hotel
Hampton Inn Santa Cruz
Santa Cruz Hampton Inn
Hampton Inn Santa Cruz Hotel Santa Cruz
Hampton Inn Santa Cruz Hotel
Hampton Inn Santa Cruz Santa Cruz
Hampton Inn Santa Cruz Hotel Santa Cruz
Hampton Inn Santa Cruz Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I asked for another room because they put us by the dining area. The answer i got was, they cant give me a different room because i booked with Expedia. Middle of the night i was chatting with Expedia and they apologized and offered me $75 for my next booking and that i will have answer orsolution in 24hrs. 24hrs passed and checked out, no message from expedia.
I spoke to the receptionist and another guy -looks like a manager when i checked out about my experience and they tild me that, thats the policy. Never had experience like it in any hotel i had used in the past.
So whose to blame.
After booking the room on Expedia, we arrived to check-in within a 15-minute window as well as late evening (10:40). The front desk person was super understanding and helpful. Since had two young children, they worked to ensure we were provided with a quiet room. They went above and beyond in the customer service department. Kudos!!! They are an awesome representative for the Hampton Inn and Hilton.
The hotel was extremely comfortable. AC, comfortable beds, very accommodating, lovely staff, clean, free parking and a free breakfast too! Good location- Close to highway, boardwalk and food. No complaints, would stay here again and again.
I was really, really impressed with how clean the room was. I'm the type of person that peels back the covers and looks in all the nooks and crannies before I can get comfortable. The room was spotless and had a nice fresh smell too. The view from the window was lovely, the staff was extremely nice, and the breakfast was great! This was such a good deal. Unfortunately, the pool was closed while we were there but I understand these things happen. I couldn't be more pleased with our stay. We will definitely be back!
Our stay at The Hampton Inn was great. My family and I will definitely come back. Everyone was so nice that worked at the hotel. I was welcomed warmly by the front counter staff in the evening and the morning.