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Hilton Santa Cruz/Scotts Valley

3.5 star property

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Photo gallery for Hilton Santa Cruz/Scotts Valley

Exterior
Exterior
Lobby
Premium bedding, pillowtop beds, in-room safe, iron/ironing board
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

Map
6001 La Madrona Drive, Santa Cruz, CA, 95060
  • Henry Cowell Redwoods State Park
    ‪5 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪9 min drive‬
  • Mystery Spot
    ‪11 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Forest View, High Floor)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds (Forest View, High Floor)

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Forest View, High Floor)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed (Forest View, High Floor)

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, MP3 dock

Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, MP3 dock

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Allergy Friendly

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Allergy Friendly

  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Balcony

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible (Hearing)

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Property amenity

Four Points by Sheraton Santa Cruz Scotts Valley

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (936)
The price is $182
per night
includes taxes & fees
Apr 4 - Apr 5
Four Points by Sheraton Santa Cruz Scotts Valley

About this property

Hilton Santa Cruz/Scotts Valley

3.5-star Santa Cruz hotel close to Henry Cowell Redwoods State Park
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. WiFi in public areas is free. Other amenities include a hot tub, a business center, and conference space. Change of towels is available on request.
Hilton Santa Cruz/Scotts Valley offers 178 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Hilton Santa Cruz/Scotts Valley provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 7000 square feet (650 square meters) include conference space. This Santa Cruz hotel also offers a terrace, a vending machine, and a garden. Parking is available onsite for a surcharge.

Hilton Santa Cruz/Scotts Valley is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.95 to 25 for adults and USD 14.95 to 20 for children

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 7,000 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 to 25.00 for adults, and USD 14.95 to 20.00 for children
  • Self parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Hilton Santa Cruz/Scotts Valley Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 545 out of 1070 reviews
Rating 8 - Good. 220 out of 1070 reviews
Rating 6 - Okay. 160 out of 1070 reviews
Rating 4 - Poor. 81 out of 1070 reviews
Rating 2 - Terrible. 64 out of 1070 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Troynisha

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kaitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfectly fine
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I was sad not to get to use it because my stay was so short, but the pool and spa are beautiful!
Stayed 1 night in Dec 2024

10/10 Excellent

Gina

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property is very animal friendly. The rooms are a bit worn but quiet. The setting is gorgeous and location is perfect - easy access and in proximity to many things
Stayed 1 night in Nov 2024

10/10 Excellent

Xiaoyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parkiing lot is miserable
I was very put off by having to pay $17/day for parking. I understand wanting to keep people who are not staying from parking but you should have the ability to park one vehicle on site. Also the fact there was no thought of pedestrian safety with the parking lot. It was dark and there is no center staircase to take. You have to park your car, walk through the dark parking lot to the other side of the driveway to the sidewalk. With all the parking fees you have collected, the installation of a stairway would have paid for itself by now.
Stayed 1 night in Dec 2024

6/10 Okay

william

Traveled with partner
Liked: Staff & service, amenities
Just a average room. I guess I expected something more from a Hilton property
Stayed 2 nights in Dec 2024

10/10 Excellent

candice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, well taken care of and the staff was extremely well mannered. Especially the servers in the lounge and dining room! Only one concern, we were charged a parking fee. This property is off the coastline and not in an area where there would be non customer parking. That was the only issue we had.
Stayed 3 nights in Dec 2024

10/10 Excellent

SERGEY, Hillsboro

Hitel
Stayed 1 night in Nov 2024

10/10 Excellent

Vlada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meet the expectations
Stayed 1 night in Dec 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanksgiving week stay. Comfortable room. Had to pay for parking😞
Stayed 6 nights in Nov 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another wonderful stay at Hilton in Scotts Valley. My only complaint would be that they now charge for parking, which is unnecessary because Scotts Valley is not a busy city with limited parking.
Stayed 5 nights in Nov 2024

2/10 Terrible

malini

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia Miller

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect quiet location just a bit from the coast. Great quite getaway
Stayed 5 nights in Oct 2024

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property charges for everything. The Ac was broke room was not very nice. The down comforter had holes in it, couldn't open the windows, restaurant was way over priced the elevator inspection was out of date ect.
Stayed 3 nights in Nov 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Tori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were really wonderful. We enjoyed our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Araceli

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice, the hotel is beautiful, room was clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like that the fire alarm went off at 7am. On and off for 30 minutes.
Stayed 1 night in Nov 2024

10/10 Excellent

Seana

Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otherwise a lovely, comfortable Hotel!!
Stayed 1 night in Nov 2024

10/10 Excellent

eugene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024