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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Exterior
Terrace/patio
Lobby
Free daily full breakfast
Desk, blackout drapes, iron/ironing board, cribs/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning
$124
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪12 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

7.8 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(120 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds (Roll-In Shower)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,248 reviews
Ocean Pacific Lodge

About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Hotel in Westside Santa Cruz
Self parking, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Express Hotel & Suites Santa Cruz by IHG is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to December 31 2025 (dates subject to change):
  • Business center
  • Meeting facilities
  • Sauna
The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz by IHG

Reviews

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 667 out of 1169 reviews
Rating 8 - Good. 265 out of 1169 reviews
Rating 6 - Okay. 127 out of 1169 reviews
Rating 4 - Poor. 53 out of 1169 reviews
Rating 2 - Terrible. 57 out of 1169 reviews

Reviews

8/10 Good

Camilo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stayed

Stayed 1 night in Aug 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
The new air conditioning money-saving technology wasn't explained well for operation. I un
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Stayed 1 night in Jul 2025

6/10 Okay

Timothy

Traveled with family
Disliked: Property conditions & facilities
Parking in underground garage is horrible, unless you drive a motorcycle or very small car. Asked for room to be cleaned after first day and that was ignored. Had to go to the front desk at 11 pm to ask for clean towels. For the price we paid per night, I don’t feel it was worth it.
Stayed 2 nights in Aug 2025

4/10 Poor

Deidre

Disliked: Staff & service
Hotel staff did absolutely nothing about the 10 yr old children running thru the halls and slamming doors from room to room at 11:30pm to 1am in the morning. They weren’t even sure if the kids had parents around. Totally unacceptable.
Stayed 1 night in Aug 2025

8/10 Good

Seth

Stayed 1 night in Aug 2025

10/10 Excellent

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit.
Stayed 2 nights in Aug 2025

6/10 Okay

shervin

Traveled with family
Overpriced for the hotel and area. Not a place to walk out at night with ease. Breakfast was marginal. One receptionist needed to cheer up (welcoming) when she sees a customer.
Stayed 1 night in Aug 2025

2/10 Terrible

Kevin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness and quiet of the property. Staff was very helpful and accommodating.
Stayed 1 night in Aug 2025

6/10 Okay

athena

Traveled with family
Liked: Cleanliness, staff & service
Absolutely taking advantage of people with the price of a room
Stayed 2 nights in Aug 2025

8/10 Good

Galen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall experience was a little better above average. Saw some homeless people in the area and raised some safety concerns
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and hotel was near all attractions.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rich

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and well equipped hotel. Breakfast included was a great bonus too.
Stayed 1 night in Aug 2025

6/10 Okay

Kaushik

Liked: Cleanliness, staff & service
Decent distance from the boardwalk, the facilities and fixtures are somewhat outdated and the parking spaces are tight Would rate is 6/10
Stayed 1 night in Aug 2025

10/10 Excellent

Meadow

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The breakfast wasn’t the best i’ve ever had. The eggs tastes like plastic and the sausages were gross. There aren’t many options either. The hotel was very nice with a nice small pool. No hot tub which was fine. It’s pretty far from the beach too. The surrounding area had a homeless problem and there were some individuals that were definitely on something. Nice hotel though!
Stayed 6 nights in Aug 2025

10/10 Excellent

Seville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and really clean rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor, Philadelphia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Angela

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding was some of the most comfortable for me
Stayed 1 night in Aug 2025