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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Terrace/patio
Exterior
Lobby
Desk, blackout drapes, iron/ironing board, cribs/infant beds
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning
$128
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Santa Cruz Wharf
    ‪3 min drive‬
  • Place, Santa Cruz Beach Boardwalk
    ‪3 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

7.8 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(117 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds (Roll-In Shower)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(26 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Hotel in Westside Santa Cruz
Self parking, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Express Hotel & Suites Santa Cruz by IHG is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to December 31 2025 (dates subject to change):
  • Business center
  • Meeting facilities
  • Sauna
The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 10 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz by IHG

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 643 out of 1140 reviews
Rating 8 - Good. 262 out of 1140 reviews
Rating 6 - Okay. 121 out of 1140 reviews
Rating 4 - Poor. 54 out of 1140 reviews
Rating 2 - Terrible. 60 out of 1140 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a peaceful stay! I lo ed the hotel and the service, nice staff! Thank you!
Stayed 1 night in Jun 2025

4/10 Poor

Jacquelyn

Stayed 1 night in Jun 2025

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

emilio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Reginald R

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Awesome
Stayed 1 night in Jun 2025

6/10 Okay

rajinald

They dont have privacy certains on the window.
Stayed 2 nights in Jun 2025

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

6/10 Okay

Samantha

Traveled with family
Liked: Staff & service

Booking price lower than what you’ll end up paying

Breakfast option was nice. A lot of hidden fees. Over $200 more than the booking price. More fees should be included in booking price.
Stayed 3 nights in Jun 2025

10/10 Excellent

Vimerald

Traveled with group, Traveled with family
Liked: Cleanliness
Convenient location to Santa Cruz boardwalk, decent breakfast, friendly and helpful staff.
Stayed 1 night in Jun 2025

8/10 Good

Kristian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with the room, staff, location, and facility. The only thing that was lacking was the breakfast. It was not what we had expected. After the first morning, we chose to eat in our rooms.
Stayed 4 nights in Jun 2025

10/10 Excellent

rufino

Liked: Cleanliness, amenities
Good vacation
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and clean quiet room. Breakfast was a good.
Stayed 1 night in Jun 2025

10/10 Excellent

Adrienne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, breakfast was delicious but the wallpaper in the room and bathroom is peeling. 5 minutes from the boardwalk
Stayed 1 night in Jun 2025

6/10 Okay

Olga

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was full of construction workers who were staying there, which is not a problem until there is not enough food for the remaining guests. The bacon, sausages and eggs disappeared as soon as they were brought out. The pool was not warm although the staff assured us it was heated. Rooms were small but overall clean.
Stayed 1 night in Jun 2025

8/10 Good

Amy

Stayed 1 night in Jun 2025

10/10 Excellent

mario

Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice in Santa Cruz

The hotel is clean, staff is helpful, and the breakfast was good. It was not the same breakfast every day, which was a nice surprise.
Stayed 3 nights in Jun 2025

10/10 Excellent

Todd

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
The whole property was nice and clean. The people were really nice and the breakfast was amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Dana

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Service was outstanding, staff was excellent, weight. Staff in dining room was very good. I understand the hotel changed owners recently. Upgrades they need in the room I was in the shower surround needs to be replaced. The bed was too soft, the bottom fitted sheet is the wrong size for the mattress. It does not stay, smooth and sleek. I didn’t appreciate the nightly rate and felt it was exorbitant. I do understand it was graduation week. I would like to know if the rate would have been different had I booked directly with the hotel. The person who made my reservation used hotels.com.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Was there for the lost boys movie on the beach.
Stayed 1 night in Jun 2025

8/10 Good

Dakota

Stayed 1 night in May 2025

8/10 Good

Marites

Traveled with family
Liked: Cleanliness
Breakfast is good, service is good..
Stayed 2 nights in Jun 2025