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Hotel Paradox, Autograph Collection

4.0 star property

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Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)
Property video
Breakfast, lunch, dinner served; American cuisine
Lounge
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Pet friendly
$138
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
611 Ocean St, Santa Cruz, CA, 95060
  • Santa Cruz Beach Boardwalk
    ‪19 min walk‬
  • Santa Cruz Wharf
    ‪2 min drive‬
  • Mystery Spot
    ‪8 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪46 min drive‬

Room options

View all photos for 1 Queen Bed

1 Queen Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Mobility Accessible, Tub)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed, Pool View

View from room

1 King Bed, Pool View

8.0 out of 10
Very good
(10 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Pool View

2 Queen Beds, Pool View | Hypo-allergenic bedding, down comforters, in-room safe, desk

2 Queen Beds, Pool View

8.2 out of 10
Very good
(19 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for 1 King Bed

1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed

9.0 out of 10
Wonderful
(40 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

2 Queen Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk

2 Queen Beds

8.4 out of 10
Very good
(64 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Paradox, Autograph Collection

Hotel in Westside Santa Cruz
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Hotel Paradox, Autograph Collection offers 170 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature down comforters. 37-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Hotel Paradox, Autograph Collection provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 4934 square feet (458 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in August 2020.

Hotel Paradox, Autograph Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Solaire Restaurant + Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 21 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Solaire Restaurant + Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4,934 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1969
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - August 2020
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 21 per person
  • Self parking fee: USD 28 per day
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Paradox
Hotel Paradox Santa Cruz
Paradox Hotel
Paradox Santa Cruz
Hotel Paradox Autograph Collection Santa Cruz
Hotel Paradox Autograph Collection
Paradox Autograph Collection Santa Cruz
Paradox Autograph Collection
Hotel Paradox
Paradox, Autograph Collection
Hotel Paradox Autograph Collection
Hotel Paradox, Autograph Collection Hotel
Hotel Paradox, Autograph Collection Santa Cruz
Hotel Paradox, Autograph Collection Hotel Santa Cruz

Hotel Paradox, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 634 out of 1041 reviews
Rating 8 - Good. 190 out of 1041 reviews
Rating 6 - Okay. 106 out of 1041 reviews
Rating 4 - Poor. 58 out of 1041 reviews
Rating 2 - Terrible. 53 out of 1041 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is always a great stay. Great staff, awesome rooms, and great food.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Stayed 2 nights in May 2025

10/10 Excellent

Jacobus

Stayed 1 night in Jun 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dogs are welcome here! The art displayed is first rate. Decor is calming, cozy, and comfortable. Staff was very kind. Parking was easy. Close to downtown, and we felt very safe with the way the complex was secured! Staying here over and over and over again
Stayed 1 night in May 2025

4/10 Poor

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pretty disappointed that the hotel was described as sound proof while we were woken up by partying all night long from other guests. Also the rooms were very hot, even with the AC up all the way we were very hot. Also there must’ve been 20 plus children jumping into the pool and hot tub while we attempted to relax outside. Splashing everyone and running around screaming. At one point we were in the hot tub next to a staff member when I kid jumped in and splashed everyone, including getting hot tub water in our cocktails. The staff member just laughed and told the kids sarcastically “thank you”. No asking parents to watch their kids or anything or asking the kids himself to not to that. The two gentlemen working the bar Friday night were incredible though. They truly did make up for the annoyances during our stay. Great conversation with those two.
Stayed 2 nights in May 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Liliana, Grasonville

Stayed 1 night in May 2025

8/10 Good

Jeannie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel but has much room for improvement

The room, pool area and restaurant were clean. The staff in all departments were great. The complaints would be: 1: the toilet sounds like it's on an airplane (very loud) and, did not rally take the toilet paper and waste down not 100% in the middle. Anything on the side of the bowl was not flushed down do to lack of water streaming down all sides of the toilet. I see that it's designed economical and may save water but not if you are have to push the waste down to the bottom of the toilet and flush again (and again). 2. The heater would not go above 63 degrees...it gets kind of cold in Santa Cruz at night so, we were very cold every night. 3. While the restaurant food was decent, the claim of one of the best restaurants in Santa Cruz is far from true. I'd rate the food at more of a 3 out of 5 stars.
Stayed 2 nights in May 2025

6/10 Okay

Megan

Disliked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Hannahliz

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great food, fun pool, good customer service
Stayed 1 night in May 2025

8/10 Good

Chiyo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our second time visit there. Last time it was very nice. This time one night, there were people outside talking so loud around 11:30. But overall the stay was good.
Stayed 2 nights in May 2025

4/10 Poor

Nick

Stayed 1 night in May 2025

10/10 Excellent

Travis

Stayed 1 night in May 2025

8/10 Good

Sandra

Traveled with partner
Liked: Amenities, property conditions & facilities
jacuzzi was very dirty. room service / cleaning was poor! area around the hotel felt a little unsafe. other than that the property is pretty, modern and great and the amenities are great as well. restaurant was delicious.
Stayed 3 nights in May 2025

10/10 Excellent

Steven, Santa Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for dogs.
Stayed 2 nights in May 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, room comfort

Our usual place to stay

Have stayed here many times does not seem as “elegant” as in the past. Rooms are showing their age, hot tub jets were weak or non- existent, the complimentary robes are, other little things. The lobby, restaurant and staff are still fantastic.
Stayed 2 nights in May 2025

8/10 Good

AJ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Philippe, San Francisco

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Better than the last time we stayed there 5 years ago
Stayed 1 night in May 2025

10/10 Excellent

BULELWA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an excellent experience, the pool was a highlight of the whole family trip. We were able to get lounging chairs without having to pay for it like the most hotels do. The stuff is so accommodating and welcoming. We love it and will definitely continue staying there When we visit Santa Cruz. Location is close to downtown and also walking distance to the beach.
Stayed 3 nights in May 2025

10/10 Excellent

Nicole

Stayed 3 nights in May 2025

10/10 Excellent

valerie

Stayed 1 night in Apr 2025

8/10 Good

Amanda

Traveled with family and small children
Liked: Cleanliness, amenities
Great pool. Rooms are a bit sparse for the price but we spent all our time in the restaurant and pool anyway.
Stayed 2 nights in May 2025

10/10 Excellent

Darby

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice hotel, very accommodating, loved the dog friendly part. Paying for parking after paying for your room was not cool though. Shouldn’t have to pay for parking.. other than that it was very enjoyable.
Stayed 2 nights in May 2025

10/10 Excellent

Brett, Columbia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was near downtown and easily walkable. The facility had really nice and well thought through updates. Unbeatable value.
Stayed 1 night in May 2025

10/10 Excellent

Melody

Traveled with partner
Liked: Cleanliness
The hotel was better than expected! Very cute interior and I like how there was so much parking. The only thing is I wish there was a door near the parking with more security since anyone could basically get in and that’s not safe. But overall, would stay again!
Stayed 1 night in May 2025