Hotel Paradox, Autograph Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Paradox, Autograph Collection

Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)
Fireplace
Lounge
Breakfast, lunch, dinner served; American cuisine
Breakfast, lunch, dinner served; American cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Hot Tub
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Parking available

Explore the area

Map
611 Ocean St, Santa Cruz, CA, 95060
  • Ocean Street
    3 min walk
  • Pacific Avenue
    7 min walk
  • Santa Cruz Beach Boardwalk
    19 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    42 min drive

Room options

1 Queen Bed

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Pool View

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Pool View

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Double Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

1 King Bed

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Paradox, Autograph Collection

Hotel in Westside Santa Cruz
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Hotel Paradox, Autograph Collection offers 170 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature down comforters. 37-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

This Santa Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in August 2020.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Hotel Paradox, Autograph Collection provides a spa tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 4934 square feet (458 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in August 2020.

Hotel Paradox, Autograph Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Solaire Restaurant + Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 30 per day)
  • Valet parking on site (USD 30 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 8 to 21 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Solaire Restaurant + Bar

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4,934 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1969
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 21 per person
  • Self parking fee: USD 30 per day
  • Valet parking fee: USD 30.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Paradox
Hotel Paradox Santa Cruz
Paradox Hotel
Paradox Santa Cruz
Hotel Paradox Autograph Collection Santa Cruz
Hotel Paradox Autograph Collection
Paradox Autograph Collection Santa Cruz
Paradox Autograph Collection
Hotel Paradox
Paradox, Autograph Collection
Hotel Paradox Autograph Collection
Hotel Paradox, Autograph Collection Hotel
Hotel Paradox, Autograph Collection Santa Cruz
Hotel Paradox, Autograph Collection Hotel Santa Cruz

Hotel Paradox, Autograph Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 568 out of 1018 reviews" "
Rating 8 - Good. 210 out of 1018 reviews" "
Rating 6 - Okay. 118 out of 1018 reviews" "
Rating 4 - Poor. 67 out of 1018 reviews" "
Rating 2 - Terrible. 55 out of 1018 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Alanna

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

olga

Nice hotel but not satisfied with the service
the hotel was pet friendly which is a plus since we were traveling with our dogs, but the service was minimal. The room wasn’t done cleaning by 4pm.
Stayed 3 nights in Jul 2024

6/10 Okay

RICKY

Liked: Property conditions & facilities, room comfort
Pictures of rooms can be a little misleading…no balconies
Stayed 2 nights in Aug 2024

4/10 Poor

Gareth

Liked: Cleanliness, property conditions & facilities
Nice hotel, bad sleep.
The hotel is nice, but the sound of the lifts all night was bad. With two children it was a nightmare. The staff give us a refund as they knew it was a problem which they have every night!
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 2 nights in Aug 2024

8/10 Good

Nora

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay, nice room and pool area for family. Only complaint was a bad odor that seemed to be wafting into the room from the bathroom.
Stayed 2 nights in Aug 2024

6/10 Okay

Gina

Traveled with family and small children
A good visit, we enjoyed the pool and the beds were comfortable however our bathroom was falling apart and needed some renovations. Felt expensive for the quality of the room. Location was decent but not walkable to boardwalk with small kids. Restaurant staff very nice and we enjoyed the food by the pool.
Stayed 2 nights in Aug 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service
We were here at what is probably the busiest time of year, but the pool was packed, crowded, and noisy from 8am to 10pm. I could still hear kids running around noisily past 10:30pm. Rooms were not sound-proof. We were only here for one night while doing college tours, so it did not feel worth the price. I paid extra to get a hotel with a pool but it was so packed when we arrived that we never used it.
Stayed 1 night in Aug 2024

10/10 Excellent

Derrik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Nadine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly. Staff was great.
Stayed 3 nights in Aug 2024

8/10 Good

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hadn't been back to this hotel since the pandemic, but it was still a fun and cool place. I could see more wear and tear in the rooms, more than 5 years ago when I was last there, but the staff was young and helpful and the overall vibe was great
Stayed 3 nights in Aug 2024

6/10 Okay

LISA

Lobby was inviting. Rooms a little small.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed lounging by the pool!
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how pet friendly this property is! Our pooch joined us in our room, but also at the pool and restaurant. We also loved our meals at the hotel restaurant, both the indoor/poolside ambiance and delicious food and drinks!!
Stayed 1 night in Aug 2024

8/10 Good

eric

Liked: Cleanliness, property conditions & facilities
Nice place.
Stayed 3 nights in Jul 2024

8/10 Good

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Ricardo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

JOSEPH

Stayed 1 night in Jul 2024

8/10 Good

Rosemary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pictures of the rooms were somewhat deceptive, but the pool and amenities were fun. Beds were comfortable and the bathroom and shower were great. Downside was the restaurant, the food was only ok -- the staff just ignored us when we tried to order. Great location in downtown Santa Cruz.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeannine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say that my experience was amazing because of the high level of attention from every single staff member . The focus on customer service from the moment we arrived through the entire stay was top notch . Every single employee was pleasant and accommodating. And the food was off the hook ! I will stay there again . No doubt ! Best experience I have had since pre pandemic ! Thank you all !
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sabrianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024