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Hotel Paradox, Autograph Collection

4.0 star property

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Photo gallery for Hotel Paradox, Autograph Collection

Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)
Property video
Breakfast, lunch, dinner served; American cuisine
Lounge
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

$126
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
611 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪7 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪19 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪43 min drive‬

Room options

View all photos for 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed

9.4 out of 10
Exceptional
(60 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

2 Queen Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk

2 Queen Beds

8.4 out of 10
Very good
(64 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Pool View

View from room

1 King Bed, Pool View

8.0 out of 10
Very good
(10 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Pool View

2 Queen Beds, Pool View | Hypo-allergenic bedding, down comforters, in-room safe, desk

2 Queen Beds, Pool View

8.2 out of 10
Very good
(19 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed

1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed

8.8 out of 10
Excellent
(44 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed

1 Queen Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Two Queen Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Two Queen Room

  • Sleeps 4

View all photos for Cozy King Room

Bathroom | Deep soaking tub, rainfall showerhead, designer toiletries, hair dryer

Cozy King Room

  • Sleeps 2

View all photos for Cozy Queen Room

Food and drink

Cozy Queen Room

  • Sleeps 2

View all photos for King Room

Bathroom | Deep soaking tub, rainfall showerhead, designer toiletries, hair dryer

King Room

  • Sleeps 2

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Mobility Accessible, Tub)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Hearing Accessible Room

  • Sleeps 4

Room (Mobility Accessible, Tub)

  • Sleeps 2

Mobility Accessible Room, Roll-in Shower

  • Sleeps 2

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4

View all photos for Two Queen Room with Pool View

Deep soaking tub, rainfall showerhead, designer toiletries, hair dryer

Two Queen Room with Pool View

  • Sleeps 4

View all photos for King Room with Pool View

Hypo-allergenic bedding, down comforters, in-room safe, desk

King Room with Pool View

  • Sleeps 2

View all photos for One Bedroom Suite

Deep soaking tub, rainfall showerhead, designer toiletries, hair dryer

One Bedroom Suite

  • Sleeps 4

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About this property

Hotel Paradox, Autograph Collection

Hotel in Westside Santa Cruz
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Hotel Paradox, Autograph Collection offers 170 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature down comforters. 37-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Hotel Paradox, Autograph Collection provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 4934 square feet (458 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in August 2020.

Hotel Paradox, Autograph Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Solaire Restaurant + Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 21 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Solaire Restaurant + Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4,934 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1969
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - August 2020
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 21 per person
  • Self parking fee: USD 28 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Paradox
Hotel Paradox Santa Cruz
Paradox Hotel
Paradox Santa Cruz
Hotel Paradox Autograph Collection Santa Cruz
Hotel Paradox Autograph Collection
Paradox Autograph Collection Santa Cruz
Paradox Autograph Collection
Hotel Paradox
Paradox, Autograph Collection
Hotel Paradox Autograph Collection
Hotel Paradox, Autograph Collection Hotel
Hotel Paradox, Autograph Collection Santa Cruz
Hotel Paradox, Autograph Collection Hotel Santa Cruz

Reviews

Hotel Paradox, Autograph Collection Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 692 out of 1124 reviews
Rating 8 - Good. 204 out of 1124 reviews
Rating 6 - Okay. 114 out of 1124 reviews
Rating 4 - Poor. 59 out of 1124 reviews
Rating 2 - Terrible. 55 out of 1124 reviews

Reviews

6/10 Okay

Beth

Traveled with family

1 night stay with Granddaughter

I was looking forward to an enjoyable time with my grand daughter at the pool relaxing on Sunday but had to be stressed with a crowded, loud party scene. I wish I had known about it because I would not have stayed on a Sunday night. Also the internet would not work. I did like the beds and the shower.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found this place looking for a dog friendly hotel. It surpassed our ecxpectations. The decor was really cool. The rooms were big and comfortable for a family of 4 and pup. The pool was very nice and restaurant on site was a plus.
Stayed 1 night in Aug 2025

10/10 Excellent

Nico

Stayed 1 night in Aug 2025

10/10 Excellent

Joybelle, Sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great property… the pool was fun and there is a table tenndj
Stayed 2 nights in Aug 2025

10/10 Excellent

Bertran

Stayed 3 nights in Jul 2025

10/10 Excellent

Janet v.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in May 2025

10/10 Excellent

Xiaoxi

Liked: Amenities, property conditions & facilities
Very comfortable room, convenient, beautiful swimming pool, close to downtown and beach.
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and comfortable stay for Busines

My stay was very comfortable and excellent customer service from all employees
Stayed 1 night in Aug 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Santa Cruz!
Stayed 1 night in Aug 2025

6/10 Okay

Jozsef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the amount per night this property should at least have free parking for guests and complimentary breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a lamp shade with water stains all over it. Should be replaced. The area around the property was not as secure as I would have liked. We did enjoy the pool area!
Stayed 5 nights in Aug 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Randall Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe to this hotel. We will stay there again if we are back in the area. Very clean, great location, convenient and loved the water machines!
Stayed 4 nights in Aug 2025

8/10 Good

Yuriy

Stayed 1 night in Aug 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Demian

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extra charges

Very nice place. But, Didn't enjoy the extra $30 charge for parking at the hotel I'm staying at.
Stayed 1 night in Aug 2025

8/10 Good

Mingfeng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food average
Stayed 1 night in Aug 2025

10/10 Excellent

Geraldine

Traveled with family
Liked: Amenities
Very clean and the staff was great! 5 stars for Rainbow the bartender.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cody

Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great trip with our sons family.
Stayed 2 nights in Aug 2025

6/10 Okay

Christine

Traveled with family
I arrived at check in time 4pm and our room wasn’t ready until 5:17 to be exact, we we given a $50 voucher for food and drinks which was nice but we were exhausted and just wanted to get to our room which we paid around $600 a night for. Outside of the pool area the grounds needed more attention as there was garbage left by disrespectful guests in the elevators which we threw away and on benches/tables etc that was literally there for our 2 day stay, it was if there was no attention to the facility outside the lobby, pool and restaurant area. As for hospitality, the phone in our room didn’t work so I went down to the lobby at 8:30 to request some fresh towels, we waited an hour and a half until I had to get up again and pretty much go get them myself by hunting down a housekeeper, the last thing is we purposely chose a room facing the pool (which was extra) room 518 only to have a giant redwood tree (beautiful) obstructing our view, I feel like we got charged for something we didn’t receive. The food was good and the pool area was very nice but overall for the little over $1300 we paid for 2 nights we feel like we didn’t get the service or quality that should have came with that price, the service and the grounds need more attention and there be no reason a persons room should not be ready upon check in when check out is 4 hours prior to the next guests checking in. Thank you for your attention to this matter. Christine
Stayed 2 nights in Aug 2025

6/10 Okay

margery

Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay - the hotel pool and hot tubs were our favorite. The weekend pool party with a DJ was a fun scene. The lobby decor and games had a unique vibe. The restaurant food was good and we enjoyed eating at the pool. Our room was cute and clean, but a little tight for a family of four. Overall we enjoyed our stay and found great, affordable food options very close to the hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Delores

Stayed 1 night in Aug 2025