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Hotel Solares

2.5 star property

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Photo gallery for Hotel Solares

Outdoor pool, sun loungers
Superior Room, Multiple Beds, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free WiFi
Property entrance
Lobby
Deluxe Room, 2 Queen Beds, Refrigerator & Microwave | Balcony

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
600 Riverside Ave, Santa Cruz, CA, 95060
  • Santa Cruz Beach Boardwalk
    ‪10 min walk‬
  • Main Beach
    ‪11 min walk‬
  • Santa Cruz Wharf
    ‪13 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Refrigerator & Microwave

Combined shower/tub, free toiletries, hair dryer, towels

Superior Room, 1 Queen Bed, Refrigerator & Microwave

  • 520 sq ft
  • Sleeps 5
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, Refrigerator & Microwave

Family Suite, 2 Bedrooms, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms, Refrigerator & Microwave

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

Superior Room, 1 King Bed with Sofa bed, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

  • 520 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds, Refrigerator & Microwave

Superior Room, Multiple Beds, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, Multiple Beds, Refrigerator & Microwave

  • 520 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Coffee and/or coffee maker

Standard Room, 1 King Bed, Accessible

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Solares

Hotel in Westside Santa Cruz
Along with an outdoor pool, this smoke-free hotel has a 24-hour front desk and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, a convenience store, a picnic area, and a TV in a common area are onsite.
Hotel Solares offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Hotel Solares features an outdoor pool, a terrace, and multilingual staff. Wireless Internet access is complimentary. This Santa Cruz hotel also offers gift shops/newsstands, a picnic area, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Solares is a smoke-free property.

Languages

Arabic, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Built in 1989
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector

Property is also known as

Hotel Solares Santa Cruz
Solares Santa Cruz
Hotel Solares Hotel
Hotel Solares Santa Cruz
Hotel Solares Hotel Santa Cruz

Hotel Solares Reviews

Reviews

6.4
Rating 10 - Excellent. 230 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 206 out of 1001 reviews
Rating 4 - Poor. 151 out of 1001 reviews
Rating 2 - Terrible. 179 out of 1001 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Reyna

Traveled with family
Clean
Stayed 1 night in Feb 2025

2/10 Terrible

kirsten

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOT ACCEPTABLE

Hotels.com CHARGED MY CARD but DID NOT RESERVE a room. So I HAD TO PAY TWICE. Therefore, I expect a FULL REFUND.
Stayed 1 night in Feb 2025

2/10 Terrible

Thomas

Traveled with family
Stayed 1 night in Feb 2025

8/10 Good

DeLisa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Eyan

Stayed 1 night in Jan 2025

4/10 Poor

Lucas

Stayed 1 night in Jan 2025

10/10 Excellent

Laila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay!

We had a good night's sleep. The room was large, and the bathroom was clean. The pillows and mattress were very good, and we really had restful sleep. Breakfast was simple, but had good coffee and a cappuccino machine!
Stayed 1 night in Jan 2025

6/10 Okay

Alisa

Stayed 1 night in Jan 2025

2/10 Terrible

Wararat, San Francisco

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Parking was not free and extra $10 was charged for outdoor parking in the property. Noisy - we were waken up by other room played loud music at 5am. Staff were helpful to keep the noise down.
Stayed 1 night in Dec 2024

6/10 Okay

Markie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

A little maintanence would go a long way.

This hotel could be awsome, decent size rooms, great balconies on the rooms and what could be beautiful grounds, including a court yard pool, hot tub, and glass elevator. Unfortunately just run down and not well taken care of. A little maintainence would go a long way.
Stayed 1 night in Dec 2024

2/10 Terrible

Laura

Disliked: Staff & service

Extremely rude

Had a room booked and the desk clerk wanted $50 per dig which i scoffed at and he cancelled my room.
Stayed 3 nights in Dec 2024

6/10 Okay

An Tae

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff nice
Stayed 1 night in Dec 2024

10/10 Excellent

Frani

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service and relaxing atmosphere
Stayed 1 night in Nov 2024

10/10 Excellent

Randall, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Location was really good. Room and amenities were all very good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reliable Stay

Nice stay! Checkin process did take a while but everything was very standard. 4/5
Stayed 1 night in Nov 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Liked being able to walk to beach during the day. Would have like some fruit available for breakfast.
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service
HORRIBLE HORRIBLE HORRIBLE very unprofessional front desk attendants. My shower did not work, remote did not work and the refrigerator did not work. Lost about $72 worth of left overs. My biggest issue was my shower not working!!! my husband went to the front desk to notify them of the issue they said they would send someone over which they did, but we were told they were going to call their supervisor. We waited about 30 minutes, no one came, I ended up going to the front desk and that’s when they said they can take us to another room ONLY to shower. What an inconvenience that was, not to mention EMBARRASSING!!! My husband and I walking in our PJs with our clothes in our hands through a lobby filled with people. I contacted Expedia and they told me they would not be able to refund my stay cause the hotel told them they gave us a new room!! The room was ONLY to shower!!! Nothing else!! Expedia gave me $25 I. Key points. Totally not worth that! I reserved and paid full price for a room in which the shower should be working!!! If that’s the case give me half of my refund. Disappointed in Expedia and the hotel! Shame on you all!! Front desk people didn’t even apologize for the inconvenience. This makes me want to book through another third party and no longer use Expedia. So over all my stay and experience was HORRIBLE!!!!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the boardwalk
Stayed 1 night in Nov 2024

10/10 Excellent

Arica

Stayed 2 nights in Jun 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all the service in general was terrible. The guys at the front desk were very rude and ignorant. I was supposed to stay there for 2 nights with some people but only ended up staying for 1 night because we found bed bugs in our bed. So as soon as we noticed that we were out of there. No way we were going to stay there. The beds were so hard and uncomfortable and the blinds were broken so the light from the street was shining in our room the entire night. The handle to the shower was very hard to turn on so we had a hard time in the shower. The overall experience was just horrible and I will never stay at this property again.
This is the bed bug that we had found in our room and one of the beds had about 5 or 6 of them crawling around on the bed and pillows. Disgusting
Stayed 2 nights in Oct 2024

2/10 Terrible

JODIE

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel, bugs painted into the walls, paper thin walls you can hear everything going on around you. We didn’t sleep at all.
Stayed 2 nights in Oct 2024

2/10 Terrible

Billy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden fees galore. Staff have terrible attitude and our borderline hostile. Will never stay here again and wouldn’t recommend it to someone I dislike. There is onsite parking that you must pay for. Claim to be pet friendly but have multiple hidden fees for pets. Only one entrance. Says breakfast included but only serve bagels. The property is in a rundown neighborhood. Horrible. Can I give them zero stars?
Stayed 1 night in Oct 2024