Hyatt Place Santa Cruz

3.0 star property

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Photo gallery for Hyatt Place Santa Cruz

Terrace/patio
Food and drink
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
Lobby
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
407 Broadway, Santa Cruz, CA, 95060
  • Ocean Street
    ‪2 min walk‬
  • Pacific Avenue
    ‪12 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪13 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪42 min drive‬

Room options

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Courtyard View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Santa Cruz

3-star hotel in Westside Santa Cruz
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, valet parking, and a business center.
Hyatt Place Santa Cruz offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Premium cable television is provided.

Bathrooms include showers and designer toiletries. This Santa Cruz hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hyatt Place Santa Cruz provides a hot tub and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 2497 square feet (232 square meters) include conference space. This business-friendly hotel also offers a terrace, a front-desk safe, and an ATM. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hyatt Place Santa Cruz is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 19 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,497 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 19.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Santa Cruz
Hyatt Place Santa Cruz Hotel Santa Cruz

Hyatt Place Santa Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1002 reviews
Rating 8 - Good. 229 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Great staff, clean and super nice!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real gem of a hotel. We will be back!
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking forward to the next visit!
Stayed 2 nights in Nov 2024

10/10 Excellent

Citlalli

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were super nice and room was clean and spacious
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Will be back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Desk and valet service have been excellent, breakfast was also excellent. Very fresh and many choices for food and drink.
Stayed 1 night in Oct 2024

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at various properties in Santa Cruz, but I always come back to the Hyatt. The quality, value, and location are outstanding. The staff are helpful and friendly. I appreciate having the breakfast buffet included in the price. The valets take good care of my car and are eager to help with luggage. I couldn’t ask for more.
Stayed 1 night in Oct 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Irene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Property was Clean & breakfast was good
Stayed 1 night in Sep 2024

2/10 Terrible

Daniel

I accidentally booked this property called to cancel within minutes and they refused. Lost $200 on clicking a button by mistake
Stayed 1 night in Oct 2024

10/10 Excellent

Faith

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We had an AMAZING stay!
Stayed 1 night in Oct 2024

10/10 Excellent

wendy, galt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, rooms are huge and clean. Only downside it’s in a neighborhood of homes and not close for walking to things.
Stayed 1 night in Oct 2024

10/10 Excellent

Michiko

Liked: Cleanliness, staff & service, property conditions & facilities
Overall our family was happy with our stay. Only problThe sliding door of the bathroom was extremely heavy; my daughter thought she was locked in.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jarred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Veasna

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

ISMAIL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice time
The room was comfortable and clean. I reported that TV didn't work. We made it work...gave us time to communicate as a family and sleep without the blue lights....lol.
Stayed 1 night in Oct 2024

10/10 Excellent

Cherryl

Stayed 1 night in Oct 2024

8/10 Good

Derald

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, but the neighborhood
Stayed 1 night in Oct 2024

10/10 Excellent

jesmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is so much nicer inside than dream inn
Loved staying here. Props to the valet gusy ->Very friendly and informative about the area!! Rooms r super clean and felt new. Front desk was super accommodating. Pool and spa was a fav for my daughter and her friends!! Highly recommend this place!!
Stayed 1 night in Oct 2024

10/10 Excellent

sherri

Stayed 1 night in Oct 2024

10/10 Excellent

Vivian, Missouri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and great neighborhood
Stayed 2 nights in Sep 2024

10/10 Excellent

Lika

Stayed 2 nights in Sep 2024