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Hyatt Place Santa Cruz

3.0 star property

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Photo gallery for Hyatt Place Santa Cruz

Terrace/patio
Property video
Lobby
Front of property
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Gym
$134
includes taxes & fees
Sep 30 - Oct 1

Explore the area

View in a map
407 Broadway, Santa Cruz, CA, 95060
  • Ocean Street
    ‪2 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪13 min walk‬
  • Santa Cruz Wharf
    ‪16 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

8.8 out of 10
Excellent
(13 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

8.8 out of 10
Excellent
(15 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

9.4 out of 10
Exceptional
(19 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(27 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

9.6 out of 10
Exceptional
(85 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(119 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Courtyard View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Courtyard View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Santa Cruz

3-star hotel in Westside Santa Cruz
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, valet parking, and a business center.
Hyatt Place Santa Cruz offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Premium cable television is provided.

Bathrooms include showers and designer toiletries. This Santa Cruz hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hyatt Place Santa Cruz provides a hot tub and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 2497 square feet (232 square meters) include conference space. This business-friendly hotel also offers a terrace, a front-desk safe, and an ATM. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hyatt Place Santa Cruz is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 19 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,497 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 19.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Santa Cruz
Hyatt Place Santa Cruz Hotel Santa Cruz

Hyatt Place Santa Cruz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Felipe

Stayed 1 night in Jun 2025

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice hotel with a good location
Stayed 1 night in May 2025

6/10 Okay

Ute

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When booking through Expedia the hotels give you usually one of their worse rooms and tell you “thats what you reserved.” If we ask to change it. They tell you to contact the third party. This has happened to me now on 3 different occasions. The description on Expedia is the same as on the hotel website but the rooms are not. At this hotel we were put in the ADA room. The toilet was broken and the shower flooded the whole bathroom.
Stayed 1 night in May 2025

10/10 Excellent

Mira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

The hotel was really good. The service was really good. We arrived around midnight and we got the room that we booked. The hotel came with breakfast which was a plus. Overall the experience was amazing and will come back.
Stayed 1 night in May 2025

8/10 Good

EDWARD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall good. the TV didnot work
Stayed 2 nights in May 2025

8/10 Good

Shaneel

Stayed 1 night in May 2025

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice stay, I enjoyed the friendliness of all the staff. They were very attentive.
Stayed 1 night in May 2025

10/10 Excellent

Curtis

Stayed 3 nights in May 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were A+++
Stayed 2 nights in May 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, amenities
Everything was fantastic
Stayed 3 nights in Apr 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The traffic noise was a bit loud but overall the experience was very good.
Stayed 1 night in May 2025

10/10 Excellent

Jami

Liked: Amenities
Valet was super friendly and helpful! It was my first time in the area so they gave suggestions on where to go.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in May 2025

10/10 Excellent

Karmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with great staff
Stayed 1 night in May 2025

8/10 Good

Rebecca

Liked: Cleanliness
Stayed 2 nights in Apr 2025

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Emi

Stayed 2 nights in Apr 2025

10/10 Excellent

Viktor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 1 night in Apr 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!
Stayed 1 night in Apr 2025

8/10 Good

Aleta

Liked: Cleanliness, property conditions & facilities, room comfort

A Few issues but over all great

It was fresh, bright, clean and well appointed. I do not like that you are forced to pay for use and pay for valet service. The guys came about the tub. It remained slow draining afterwards. Theonly other thing is that whom whomever they assign of room above us to were incredibly noisy? And their children ran back-and-forth, not just ran stumped. It would seem was horrible. Have children? So I understand that I tried to just deal with it, but it was ridiculous. Add I went to complain about it in the desk.Clerk kinda had an attitude with me telling me that.Oh well it's still before ten. At that point I told her, well, then you need to move me or you need to move them black. Anybody that you put those people below are going to have an issue. If the floors are that shallow, then they should probably put people with young children and families on lower floors or A floor in between people or something because that was really, really unnerving. Otherwise I had an enjoyable stay..
Stayed 2 nights in Apr 2025

4/10 Poor

susan

Traveled with family
Disliked: Staff & service, property conditions & facilities

Maintenance

Outside of my grandson and my husband getting locked in the bathroom as lock was faulty took maintenance 10 min or longer to respond to get a screwdriver to unlock door
Stayed 1 night in Apr 2025

4/10 Poor

Michael

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was dark and musty and smelled of chlorine from the pool and musty smelling. Room had excessive noise from upstairs. Typical of Santa Cruz…. No good hotels
Stayed 1 night in Apr 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025