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Hyatt Place Santa Cruz

3.0 star property

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Photo gallery for Hyatt Place Santa Cruz

Terrace/patio
Property video
Lobby
Bar (on property)
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
$133
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
407 Broadway, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪2 min walk‬
  • Place, Pacific Avenue
    ‪6 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪13 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪44 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(121 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

9.6 out of 10
Exceptional
(87 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(27 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

9.4 out of 10
Exceptional
(19 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

9.0 out of 10
Wonderful
(16 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

8.4 out of 10
Very good
(14 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Courtyard View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Courtyard View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 1,222 reviews
La Quinta Inn & Suites by Wyndham Santa Cruz

About this property

Hyatt Place Santa Cruz

3-star hotel in Westside Santa Cruz
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, valet parking, and a business center.
Hyatt Place Santa Cruz offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Premium cable television is provided.

Bathrooms include showers and designer toiletries. This Santa Cruz hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hyatt Place Santa Cruz provides a hot tub and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 2497 square feet (232 square meters) include conference space. This business-friendly hotel also offers a terrace, a front-desk safe, and an ATM. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hyatt Place Santa Cruz is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 19 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,497 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 19.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Santa Cruz
Hyatt Place Santa Cruz Hotel Santa Cruz

Hyatt Place Santa Cruz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My girlfriend and I came to stay here for our anniversary and we were so surprised with how clean the lobby, breakfast area, and our room was. The front desk workers were super kind and helpful, and the valet workers were super kind and knowledgeable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cathryn

Stayed 1 night in May 2025

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities
A mainstay hotel in Santa Cruz. Clean, quiet, safe w breakfast and parking.
Stayed 1 night in Aug 2025

10/10 Excellent

DEAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Valet & check in staff we're fabulous! Furniture in the room a bit worn. Breakfast okay. Room AC motor very noisy.
Stayed 1 night in Aug 2025

10/10 Excellent

stephanie

Traveled with family and small children, Traveled with family
Liked: Amenities
Great family weekend comfortable big rooms.
Stayed 1 night in Jun 2025

2/10 Terrible

Claudia

Traveled with group, Traveled with family
Disliked: Staff & service, amenities
Very disappointed with the check-in. We got there a little bit early for our check-in and of course we were told our room was not going to be ready until 3 PM. They were supposed to call us and let us know. We called at 3 o’clock and they said the room was not cleaned yet, to wait another half an hour. We contact the office again, but it was not ready yet. We never got a phone call. We ended up doing our activities around the area and at 11 PM our room was given. Nobody knew what happened, The food is not good at all, we got stomachache from it. Front desk is not friendly at all.
Stayed 1 night in Aug 2025

2/10 Terrible

Andres

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When me and my girlfriend stayed the night in the hotel room we woke up to having red spots on ours body's and we didn’t think nothing of it till a few days later when the the red dots grew into bigger pimples the doctors said they were bedbugs bites. Please do better in cleaning
Stayed 1 night in Aug 2025

4/10 Poor

Natali

Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room space.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely no complaints. Service was first rate. Great place to stay in Santa Cruz.
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandro

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The staff was amazing and friendly 😁 we loved how clean the carpets are kept and loved cleaning staff coming to tidy up every day. The pool was a great temperature and the hot tub was nice! We loved it here and definitely recommend!
Stayed 3 nights in Aug 2025

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service
Disliked: Amenities
To expensive. The room didn't have a microwave and the blankets are very old and worn down.
Stayed 3 nights in Aug 2025

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jodi

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Aug 2025

6/10 Okay

John

What I do not like is the on the floor air conditioner that forcefully blows cold air directly at the bed. I turned off the air conditioning altogether rather than having that cold draft. The room was spacious and clean with a view of greenery out the two large windows, and the lobby staff was friendly and helpful, and there was a large and comfortable lobby area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great location! We would stay again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic property, valets were great in fact all stagf were great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nadia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2025

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from the friendly valet greeting to the time we left was awesome !!! Highly recommend staying here if your planning a trip to santa cruz .. location was right in the middle of all the activities we had planned ...
Stayed 2 nights in Aug 2025

2/10 Terrible

Balkar

Traveled with family
Unfair
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Allison

Stayed 1 night in Jul 2025