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Motel Santa Cruz

2.0 star property

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Ecotours
Reception
Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access
Exterior
Reception

Reviews

5.0 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
$86
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
370 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪10 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪11 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪44 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking | Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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Property grounds
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  • Parking included
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About this property

Motel Santa Cruz

Motel in Westside Santa Cruz
A restaurant, dry cleaning, and laundry facilities are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, a front-desk safe, multilingual staff assistance, and a vending machine are onsite.
Motel Santa Cruz offers 62 accommodations with air conditioning. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
The motel offers a restaurant. Wireless Internet access is complimentary. This Santa Cruz motel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Motel Santa Cruz has designated areas for smoking.

Motel Santa Cruz has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 28.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • Breakage deposit: USD 00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 28.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

Motel Santa Cruz
Santa Cruz Motel
Motel Santa Cruz Motel
Motel Santa Cruz Santa Cruz
Motel Santa Cruz Motel Santa Cruz

Motel Santa Cruz Reviews

Reviews

5.0
Rating 10 - Excellent. 126 out of 1002 reviews
Rating 8 - Good. 127 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 220 out of 1002 reviews
Rating 2 - Terrible. 356 out of 1002 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Mayaflor

Traveled with partner
Disliked: Amenities
I requested the first floor as I have problem going up stairs . He gave us right beside a busy street and you can hear all the noises. Internet was poor. The good thing is 7eleven is right across the street and other stores and restaurants. Place is clean and will stay in this motel again
Stayed 2 nights in Sep 2025

2/10 Terrible

Chris

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moth eaten curtains, smashed in front door that had been repaired, and it was dirty
Stayed 1 night in Sep 2025

8/10 Good

Randi

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

6/10 Okay

Yesenia, Bakersfield

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The parking spaces are super small and compacted. the parking lot was always full I had to ask for permission to park in front of the lobby that was in between the entrance and other parked cars.
Stayed 2 nights in Sep 2025

4/10 Poor

Alirio J

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Gabriel

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty in general dirty towels a lot of cigarette smell the sink was blocked and the room was very old
Stayed 1 night in Sep 2025

4/10 Poor

Geoffrey

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid

I usually don’t expect much from lower cost hotels but at $230 this place felt like a $60 per night hotel. The room stunk of cigarette smoke , was not in good shape, just didn’t feel clean, noisy. I had low expectations, but this place came in well below them.
Stayed 1 night in Sep 2025

2/10 Terrible

jorge

Stayed 1 night in Aug 2025

8/10 Good

Regina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room staff was really nice close to all venues
Stayed 1 night in Sep 2025

6/10 Okay

Angela

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Anna

Disliked: Property conditions & facilities

Adequate if outdated

The motel is basic and located on a noisy street--the evening we spent the night was rife with motorcyclists rev bombing. The blackout curtains weren't enough to block streetlights and nightlife revelers. Rooms could use a lot more updating. The pillows could use replacing but the mattress was pretty comfortable.
Stayed 1 night in Aug 2025

2/10 Terrible

Barbara

Disliked: Property conditions & facilities
There were no amenities - no little breakfast in the morning, no Keurig coffee machines, no toiletries, no desk or chair to sit on, an odd steel sheet surrounding the bed which made a very loud drum sound when you sat on the bed, I would never stay there again and would not recommend it to anyone. I was not able to get a return of fee on the second night due to all this and I left anyway.
Stayed 2 nights in Aug 2025

6/10 Okay

Richard

Disliked: Staff & service

Decent place to stay

The room was small but it was pretty clean with a really hard bed and one wet towel. The only problem we had was the people in and around the hotel. It's about a 3 minute drive to the boardwalk or a 20 minute walk.
Stayed 1 night in Aug 2025

10/10 Excellent

Betsabe, Redwood City

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and respect area.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Stayed 1 night in Aug 2025

6/10 Okay

Millicent

Traveled with family

Horrible Stay

The location to the boardwalk was fine. The room its self could've been better. The mattresses were bigger than the headboard which was weird, pillows were so thin that they were uncomfortable. Booked room for 2 queen beds for 4 people and had only 2 bath towels that were bare thin. The noise was loud till late as it was right off the road (so no insulation in the room). The bathroom door handle was hanging loosely off the door and there were a couple of dirty napkins and hair on the floor when you shut the room door after going in. The dresser was missing a knob and had scratches all over it. The highlight was that the bathroom appeared to have been remodeled. No amenities were available in the room. For the cost of the room at $332, I would've at least have thought it would've been a nicer room. I have stayed in a lot nicer places for a lot less with amenities and breakfast included, but I guess its because of the location it is in to the Santa Cruz Boardwalk/Beach.
Stayed 1 night in Aug 2025

6/10 Okay

Isaak

Disliked: Cleanliness, property conditions & facilities
Property is ok. For the price it should be nicer inside.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Tom

Stayed 1 night in Aug 2025

6/10 Okay

Sumit

Traveled with partner
Disliked: Cleanliness, amenities
Dirty bathroom and sink clogs
Stayed 2 nights in Aug 2025

2/10 Terrible

Kitt

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Besides the pimps, prostitutes, people smoking weed on the balcony, and the 1990’s computer desk chair positioned at the vanity, everything was fine.
Stayed 1 night in Jul 2025

4/10 Poor

Peter

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bedding was dirty so was the bathroom. Staff was friendly
Stayed 1 night in Aug 2025

4/10 Poor

Harold

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Never again

It was just a small tiny room. No amenities, coffee pot, tables, ice machine, nothing. Property was noisy because of being on the main strip. I get what I paid for, I guess!
Stayed 4 nights in Aug 2025

6/10 Okay

Ocean

Stayed 2 nights in Aug 2025