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Motel Santa Cruz

2.0 star property

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Photo gallery for Motel Santa Cruz

Ecotours
Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access
Exterior
Reception
Reception

Reviews

5.0 out of 10

Popular amenities

  • Laundry
  • Pet friendly
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant
$87
includes taxes & fees
Nov 18 - Nov 19

Explore the area

View in a map
370 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪10 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪11 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪44 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking | Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Motel Santa Cruz

Motel in Westside Santa Cruz
A restaurant, dry cleaning, and laundry facilities are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, a front-desk safe, multilingual staff assistance, and a vending machine are onsite.
Motel Santa Cruz offers 62 accommodations with air conditioning. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
The motel offers a restaurant. Wireless Internet access is complimentary. This Santa Cruz motel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Motel Santa Cruz has designated areas for smoking.

Motel Santa Cruz has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 28.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay
  • Breakage deposit: USD 00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 28.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

Motel Santa Cruz
Santa Cruz Motel
Motel Santa Cruz Motel
Motel Santa Cruz Santa Cruz
Motel Santa Cruz Motel Santa Cruz

Motel Santa Cruz Reviews

Reviews

5.0
Rating 10 - Excellent. 124 out of 1003 reviews
Rating 8 - Good. 128 out of 1003 reviews
Rating 6 - Okay. 172 out of 1003 reviews
Rating 4 - Poor. 220 out of 1003 reviews
Rating 2 - Terrible. 359 out of 1003 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Isaak

Disliked: Cleanliness, property conditions & facilities
Property is ok. For the price it should be nicer inside.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Tom

Stayed 1 night in Aug 2025

6/10 Okay

Sumit

Traveled with partner
Disliked: Cleanliness, amenities
Dirty bathroom and sink clogs
Stayed 2 nights in Aug 2025

2/10 Terrible

Kitt

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Besides the pimps, prostitutes, people smoking weed on the balcony, and the 1990’s computer desk chair positioned at the vanity, everything was fine.
Stayed 1 night in Jul 2025

4/10 Poor

Peter

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bedding was dirty so was the bathroom. Staff was friendly
Stayed 1 night in Aug 2025

4/10 Poor

Harold

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Never again

It was just a small tiny room. No amenities, coffee pot, tables, ice machine, nothing. Property was noisy because of being on the main strip. I get what I paid for, I guess!
Stayed 4 nights in Aug 2025

6/10 Okay

Ocean

Stayed 2 nights in Aug 2025

10/10 Excellent

Aj

Stayed 1 night in Aug 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Anastasia

Traveled with partner
Liked: Cleanliness, staff & service
The front office staff was friendly and efficient. The rooms were small, but clean. The bathrooms were recently remodeled.
Stayed 2 nights in Jul 2025

8/10 Good

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jade

Stayed 1 night in Jul 2025

2/10 Terrible

Josh

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Minimal care is put into this place, and it shows. See photo for a comical example. the clincher was coming back from the boardwalk at 10pm and the bathroom smelled like somebody had been hot-boxing cigarettes in there while we were gone. After some argument in the office, management finally agreed to come up. She agreed that it smelled like something burning, but refused to concede it smelled like cigarette smoke, opting to claim it smelled more like a smouldering electrical fire! Those are two unhealthy and unsafe options. I asked to be refunded and we would stay somewhere else. I even offered to pay for the half day (1pm - 10pm) that we had been there. She continually refused. After a half hour of her on the phone with Expedia, while I was on a chat with a separate Expedia agent, I was let out of my second night only! I was charged 216.33 for a room that was unsafe, and we didn't use, unbelievable. That's not how you treat people. My son and I had to leave this unhealthy environment after 11pm and find another place to stay. Highly recommend you look at Mission Inn if you've read this far.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Traveled with family and small children, Business traveler
Liked: Staff & service
Great for a short stay and price point.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ally

Disliked: Amenities
Would not recommend this hotel to anyone.
Stayed 2 nights in Jul 2025

2/10 Terrible

Mark

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t get a hotel there it’s gross .

The hotel was grossly disgusting rooms are nasty smoke alarms where torn off the wall. Dirt bathroom walls looked dirty . I want my money back this hotel shoukd be shut down .
Stayed 1 night in Jul 2025

4/10 Poor

Suzette

Traveled with family
Very noisy! Difficult to sleep!
Stayed 1 night in Jul 2025

10/10 Excellent

Wesley

Stayed 1 night in Jun 2025

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Juan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Great room, plenty of parking, quiet.
Stayed 4 nights in Jul 2025

2/10 Terrible

Arik

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff wasn’t the best
Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Stayed 4 nights in Jul 2025