Along with a 24-hour front desk, this hotel has express check-in and express check-out. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, RV/bus/truck parking, multilingual staff assistance, and a vending machine are onsite.
Oceana Inn offers 55 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access. This Georgian hotel also offers a vending machine, multilingual staff, and express check-in. Limited complimentary onsite parking is available on a first-come, first-served basis.
Guests are offered a complimentary continental breakfast.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
RV/bus/truck parking on site
Limited onsite parking
Food and drink
Free continental breakfast
Family friendly
In-room microwave
In-room refrigerator
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
No elevator
Wheelchair accessible (may have limitations)
More
1 building
2 floors
Built in 1950
Georgian architecture
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Iron/ironing board on request
Policies
Check-in
Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in fee
Express check-in available
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out available
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 15
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-in fee
Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Oceana Inn
Oceana Inn Santa Cruz
Oceana Santa Cruz
Oceana Inn Santa Cruz Hotel Santa Cruz
Oceana Inn Hotel
Oceana Inn Santa Cruz
Oceana Inn Hotel Santa Cruz
Oceana Inn Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 109 out of 1002 reviews
10 - Excellent
109
Rating 8 - Good. 239 out of 1002 reviews
8 - Good
239
Rating 6 - Okay. 282 out of 1002 reviews
6 - Okay
282
Rating 4 - Poor. 192 out of 1002 reviews
4 - Poor
192
Rating 2 - Terrible. 180 out of 1002 reviews
2 - Terrible
180
6.2/10
Cleanliness
6.6/10
Staff & service
5.8/10
Amenities
5.4/10
Property conditions & facilities
Reviews
6/10 Okay
Kenneth
Business traveler
Apr 24, 2020
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok for the price
The rooms are getting very run down. Needs remodel, paint and fixtures fixed. Hotel.Com people get the homeless rooms I guess.
Sam checked us in and wasn't very friendly. We got to our room and the smell was so strong of BLEACH (it was overwhelming). I asked Sam about it and also for an extra pillow, he said just open the door for a few minutes to clear the air. We never heard or saw him again. The pool that is still advertised in their ad is filled in with CONCRETE! So much for taking a dip in the pool. Am sorry to say we will not be back.
So disappointed. The shower didn’t even work. Toilet water running the whole time like it flushed on its own. Pillows terrible. The only plus was it’s close to downtown.
This place is a health violation! My room was already paid for and they made me leave a $100 deposit. only one entrance worked with the key card. The room was disgusting, stains and blood all over the walls, furniture, bedding, holes in the wall, the toilet wobbled pretty bad, the vanity in the bathroom was tore up and the curtains were ripped up. Let me start with the stains. it was obvious it was blood. from the look of it i would say someone had some blunt force trauma to the head while laying in the bed. there was blood spatter all over the wall behind the bed ( i usually pull the bed out at every hotel to check for bugs) and wow i found blood.. the blood spatters were also across the wall and the curtains next to the bed and all over the box spring mattress. does not look like there was any attempt to clean the blood. We went to our concert feeling very disturbed and did not leave ANY of our stuff in the room. When we got back from the concert it was 12:30 am and our key didnt work. The guy in the office told me it was because our key card reset at midnight, which makes no sense becasue check out wasnt until 11 am. we ended up immediately leaving & hanging out at the dennys down the street becasue we were too scared to go back into that room. I would love to have a refund for a disgusting room i didnt use. I feel like someone was seriously injured or killed in room 232
There was hair left on top of my sink. It's not that difficult to do a glance over again to make sure the room is clean.
Also, if you do not check out before 11 AM or right at 11AM, the manager will knock on the door to remind you about checkout.
I like the fact that our room had a fridge and microwave. They had a little bit of food for breakfast. I brought my own cereal and used their milk.
Cornelia
Stayed 2 nights in Jan 2020
8/10 Good
Darelyn
Jan 13, 2020
Liked: Staff & service
We've stayed here many times. It's very basic, no frills. It's safe, it's secure and if you only need the room to sleep it's a good value. We come here when we see a concert or show in town. Never had an issue. Convenient to everything!
Darelyn
Stayed 1 night in Jan 2020
6/10 Okay
Verified traveler
Jan 10, 2020
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overall 4 out of 5 ⭐️
We had an amazing stay but there was a few things that I wanted to state.
1. Our room had bad outlets on the wall.
2. I never got my deposit back and I left the room in better shape than it was when we checked in.
If I would’ve known that there was no waffles for breakfast, I honestly probably would’ve went somewhere else Overall my stay there was good I have the privacy I wanted and the people that work there are awesome people just got to try to keep up with the maintenance of the rooms please I would like to say thank you for hotels.com hooking me up and thank you to Oceana Inn for having me for that we can