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Oceana Inn

2.5 star property

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December 2024
January 2025

Photo gallery for Oceana Inn

Fridge, microwave, coffee/tea maker
Reception
Pool
Lobby
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
525 Ocean St, Santa Cruz, CA, 95060
  • Ocean Street
    1 min walk
  • Pacific Avenue
    10 min walk
  • Mission Santa Cruz
    15 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    45 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen w/Sofabed

Standard Room, 2 Queen w/Sofabed | Iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen w/Sofabed

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby

Motel 6 Santa Cruz, CA

Pet friendly
Parking included
Free WiFi
Housekeeping
2.9 out of 5, (466)
The price is $88
per night
includes taxes & fees
Jan 6 - Jan 7
Motel 6 Santa Cruz, CA

About this property

Oceana Inn

Hotel in Westside Santa Cruz
Along with a 24-hour front desk, this hotel has express check-in and express check-out. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, RV/bus/truck parking, multilingual staff, and a vending machine are onsite.
Oceana Inn offers 55 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access. This Georgian hotel also offers a vending machine, multilingual staff, and express check-in. Limited complimentary onsite parking is available on a first-come, first-served basis.
Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 1950
  • Georgian architecture

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in fee
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Oceana Inn
Oceana Inn Santa Cruz
Oceana Santa Cruz
Oceana Inn Santa Cruz Hotel Santa Cruz
Oceana Inn Hotel
Oceana Inn Santa Cruz
Oceana Inn Hotel Santa Cruz

Oceana Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 109 out of 1002 reviews" "
Rating 8 - Good. 239 out of 1002 reviews" "
Rating 6 - Okay. 282 out of 1002 reviews" "
Rating 4 - Poor. 192 out of 1002 reviews" "
Rating 2 - Terrible. 180 out of 1002 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Kenneth

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok for the price
The rooms are getting very run down. Needs remodel, paint and fixtures fixed. Hotel.Com people get the homeless rooms I guess.
Stayed 3 nights in Apr 2020

4/10 Poor

KARIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissapointing
Sam checked us in and wasn't very friendly. We got to our room and the smell was so strong of BLEACH (it was overwhelming). I asked Sam about it and also for an extra pillow, he said just open the door for a few minutes to clear the air. We never heard or saw him again. The pool that is still advertised in their ad is filled in with CONCRETE! So much for taking a dip in the pool. Am sorry to say we will not be back.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020

2/10 Terrible

Catalina

Disliked: Staff & service, property conditions & facilities
Sad face
So disappointed. The shower didn’t even work. Toilet water running the whole time like it flushed on its own. Pillows terrible. The only plus was it’s close to downtown.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,ideal for one night stay in Santa Cruz.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities
it's really hard to turn on and turn off the water in the shower room.
Stayed 2 nights in Feb 2020

8/10 Good

karl

Liked: Room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Health and Safety Risk - Hotel Death
This place is a health violation! My room was already paid for and they made me leave a $100 deposit. only one entrance worked with the key card. The room was disgusting, stains and blood all over the walls, furniture, bedding, holes in the wall, the toilet wobbled pretty bad, the vanity in the bathroom was tore up and the curtains were ripped up. Let me start with the stains. it was obvious it was blood. from the look of it i would say someone had some blunt force trauma to the head while laying in the bed. there was blood spatter all over the wall behind the bed ( i usually pull the bed out at every hotel to check for bugs) and wow i found blood.. the blood spatters were also across the wall and the curtains next to the bed and all over the box spring mattress. does not look like there was any attempt to clean the blood. We went to our concert feeling very disturbed and did not leave ANY of our stuff in the room. When we got back from the concert it was 12:30 am and our key didnt work. The guy in the office told me it was because our key card reset at midnight, which makes no sense becasue check out wasnt until 11 am. we ended up immediately leaving & hanging out at the dennys down the street becasue we were too scared to go back into that room. I would love to have a refund for a disgusting room i didnt use. I feel like someone was seriously injured or killed in room 232
Blood Spatters on Wall and Curtains
Blood on Mattress
dresser holding up tv
the curtains in the room
Stayed 1 night in Feb 2020

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

Ross

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay! One light switch did not work, and breakfast could be better
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
Check in was unplesant and the staff was unfriendly. Dark room with black mold in the shower.
Stayed 1 night in Jan 2020

2/10 Terrible

Lit Kau

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
dirty !
Stayed 1 night in Jan 2020

10/10 Excellent

Renee

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Chris

Business traveler
Disliked: Cleanliness, property conditions & facilities
Ok for price and location
Stayed 1 night in Jan 2020

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was hair left on top of my sink. It's not that difficult to do a glance over again to make sure the room is clean. Also, if you do not check out before 11 AM or right at 11AM, the manager will knock on the door to remind you about checkout.
Stayed 1 night in Jan 2020

10/10 Excellent

Cornelia, Tucson

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that our room had a fridge and microwave. They had a little bit of food for breakfast. I brought my own cereal and used their milk.
Stayed 2 nights in Jan 2020

8/10 Good

Darelyn

Liked: Staff & service
We've stayed here many times. It's very basic, no frills. It's safe, it's secure and if you only need the room to sleep it's a good value. We come here when we see a concert or show in town. Never had an issue. Convenient to everything!
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overall 4 out of 5 ⭐️
We had an amazing stay but there was a few things that I wanted to state. 1. Our room had bad outlets on the wall. 2. I never got my deposit back and I left the room in better shape than it was when we checked in. If I would’ve known that there was no waffles for breakfast, I honestly probably would’ve went somewhere else Overall my stay there was good I have the privacy I wanted and the people that work there are awesome people just got to try to keep up with the maintenance of the rooms please I would like to say thank you for hotels.com hooking me up and thank you to Oceana Inn for having me for that we can
Stayed 2 nights in Jan 2020

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant, clean, and quiet.
Stayed 1 night in Jan 2020

8/10 Good

Jess

Liked: Cleanliness, staff & service
Liked: met basic needs Disliked: breakfast options/coffee
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Timothyv

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bad bed
A normal looking hotel with all the basic amenities. Only thing is the bed is super hard and hurt my back from sleeping one night on it.
Stayed 1 night in Dec 2019

2/10 Terrible

Vilma

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019