Quality Inn & Suites Capitola By the Sea

2.5 star property

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Photo gallery for Quality Inn & Suites Capitola By the Sea

Exterior
Lobby
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Seasonal outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services
$103
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
720 Hill Street, Capitola, CA, 95010
  • Place, Esplanade Park Beach
    ‪16 min walk‬
  • Place, Capitola Beach
    ‪16 min walk‬
  • Place, Capitola Wharf
    ‪16 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(122 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(56 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Capitola By the Sea

Capitola hotel close to Capitola Beach
Along with a seasonal outdoor pool, this smoke-free hotel has a business center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, free newspapers, and a vending machine. Housekeeping is available once per stay.
Quality Inn & Suites Capitola By the Sea offers 55 accommodations with complimentary newspapers and coffee/tea makers. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Quality Inn & Suites Capitola By the Sea is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Business center
  • Computer station

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to October

Property is also known as

Quality Capitola
Quality Inn Capitola
Quality Inn Capitola Sea
Quality Capitola Sea
Quality Inn & Suites Capitola By the Sea Hotel
Quality Inn & Suites Capitola By the Sea Capitola
Quality Inn & Suites Capitola By the Sea Hotel Capitola

Reviews

Quality Inn & Suites Capitola By the Sea Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 569 out of 1001 reviews
Rating 8 - Good. 277 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

Reviews

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2025

10/10 Excellent

Hugo, Santa Clara

Stayed 1 night in Sep 2025

8/10 Good

Maria Socorro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff here is super friendly and very convenient parking
Stayed 1 night in Sep 2025

8/10 Good

Julia

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room!
Stayed 1 night in Sep 2025

6/10 Okay

Mary

Very nice place however, the internet was pre 1980s! When we first arrived, we got no service. Later, we were told the facility had an upgrade. It was a 1-800 fix it yourself. We used it but it was barely any better. Most of the time it came up as unsecured. I think the management must have upgraded to the cheapest version possible. If not for this, we would return. As it is, we will not return.
Stayed 7 nights in Aug 2025

10/10 Excellent

Sergio

Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Traveled with family
Liked: Staff & service

Not what we expected

I received a courtesy call around 9:35pm the night I was Staying to tell me the doors would be locked at 10pm. I have Never received a call before at any hotel I have Stayed at, so it was a bit shocking. I informed them that I would be there a little later and was told to access the night door. Upon arrival, the courtesy clerk took me inside so I can sign the documents/get the keys. There was no access to the room from inside the hotel lobby, I had to go around and up some stairs to get to an unlocked door. When I got Into the room, I could Immediately tell that this was an older hotel that was in need of some tlc, however it was quiet and fairly clean. The next morning, I sent the family to get some breakfast while I loaded the car. The kitchen staff acted similarly to security ensuring no one was taking too many of one item. Mind you this “continental” breakfast had No hot food. It was some pastries, a waffle machine and a little bit of apples/oranges. Overall, I was disappointed for the price and the misleading photos indicating this was a great hotel. It was not BAD but it certainly won’t warrant a return trip for my family and I .
Stayed 1 night in Aug 2025

2/10 Terrible

Thomas

Disliked: Staff & service, property conditions & facilities
I wasn't put in a room that was described. The room was on the 2nd floor with no elevator access, very dingy with a 4' balcony with a view of a wall. The bottles of hand lotion on the vanity sink were used and re-filled. Stayed at this location 2 years ago and it was a great experience which lead to me booking for this stay. I will never stay at this place again.
Stayed 1 night in Aug 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

William, Elk Grove

Stayed 2 nights in Aug 2025

10/10 Excellent

JING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice. Environment is very clean, quiet (this is a plus because it’s actually very close to highway but without any traffic noise), and room is big. I really like the room setting with plenty of common areas among rooms such that you don’t worry about having a noisy neighbour. Location is very convenient with laundry mart nearby, pharmacy and supermarket just across street. It is also very close to highway entrance so you can get to anywhere easily.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa c

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet place, the front desk lady was so nice, she let us to check in little early when we arrived before 3 pm, her suggestion of restaurant “Shadowbrook “ was excellent. Many thanks!
Stayed 1 night in Aug 2025

8/10 Good

Dina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is in a great location and was what we needed. It is a perfect family hotel which was evident with all the families.
Stayed 1 night in Aug 2025

4/10 Poor

Julan

The evening desk clerk was good, decent respectable staff person who seemed interested in her job. Helpful . The morning desk clerk was cold, not tuned into clients needs. Unqualified for his job. The breakfast was garbage No staff at breakfast room, sterile room Quality hotels at one time was a good quality hotel, no longer. Room was small & not worth the $130. The breakfast room is like a cold box.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay. Visited a few years ago and chose this place again. The room was fine, service at the front desk was great. Would gladly choose to stay for a third time.
Stayed 4 nights in Aug 2025

10/10 Excellent

Anette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Pathuma

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Dustin

Stayed 2 nights in Aug 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Clean the suite was so cute
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Convenient
Stayed 4 nights in Aug 2025

8/10 Good

w kari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really like this place, and location. Was not impressed with the breakfast options this time.
Stayed 2 nights in Aug 2025