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Quality Inn & Suites Capitola By the Sea

2.5 star property

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Photo gallery for Quality Inn & Suites Capitola By the Sea

Exterior
Seasonal outdoor pool
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
720 Hill Street, Capitola, CA, 95010
  • Capitola Beach
    ‪16 min walk‬
  • Capitola Wharf
    ‪16 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪8 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Best Western Plus Capitola By-the-sea Inn & Suites

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.6 out of 5, Wonderful, (1000)
$321 nightly
The price is $321 total
includes taxes & fees
Best Western Plus Capitola By-the-sea Inn & Suites

About this property

Quality Inn & Suites Capitola By the Sea

Capitola hotel close to Capitola Beach
Along with a seasonal outdoor pool, this smoke-free hotel has a business center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, free newspapers, and a vending machine. Housekeeping is available once per stay.
Quality Inn & Suites Capitola By the Sea offers 55 accommodations with complimentary newspapers and coffee/tea makers. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Quality Inn & Suites Capitola By the Sea is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Business center
  • Computer station

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to October

Property is also known as

Quality Capitola
Quality Inn Capitola
Quality Inn Capitola Sea
Quality Capitola Sea
Quality Inn & Suites Capitola By the Sea Hotel
Quality Inn & Suites Capitola By the Sea Capitola
Quality Inn & Suites Capitola By the Sea Hotel Capitola

Quality Inn & Suites Capitola By the Sea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 542 out of 1001 reviews
Rating 8 - Good. 304 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

JUDITH, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was quiet and peaceful was able to sleep very well
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The location is great--walking distance to shops and restaurants, close to beaches on Highway 1.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Rick Armstrong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious
Stayed 1 night in Feb 2025

8/10 Good

Jill

Stayed 2 nights in Feb 2025

2/10 Terrible

H Eduardo

Traveled with family
Disliked: Staff & service
Staff seems don’t know how to manage changes to reservations. I booked three rooms and stated that each room occupants were to pay their stay with their credit cards. Before we arrived they charged me for the three rooms. When we got there and requested to change the cards they said that they would do it at check out. On check out day they charged the other people for their rooms but stated that the credit to my credit card would take a couple of days. Now three days later I don’t see a credit on my card and I can not communicate with anyone I keep getting disconnected when I chose to talk to a live person.
Stayed 1 night in Feb 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Just an overall good place to stay. Clean and affordable. I stay in Santa Cruz all the time, but I will be staying here again..soon.
Stayed 1 night in Feb 2025

10/10 Excellent

ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Heather

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very unfriendly. I had multiple billing issues as well. When I contacted them about receiving a refund for the extra charges the lady at the desk seemed like she had better things to do. Overall, the condition of the hotel was quite poor, our bathroom door did not close all the way, the door to our room barely closed fully, among other things.
Stayed 1 night in Feb 2025

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for a one night stay. Good value.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Amenities
Very convenient and quiet
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it was there for the weather and beach and food .
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sip and stroll

We love it we where there for the sip and stroll it was walking distance from the beach the nice lady in the morning was very helpful and the service was great I will be booking my stay there again…thank you .
Stayed 1 night in Feb 2025

10/10 Excellent

Lerena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Glenda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Saul

Stayed 1 night in Jan 2025

10/10 Excellent

susan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the balcony on the double Queen room, the area around the hotel was well maintained and felt very safe.
Stayed 1 night in Jan 2025

10/10 Excellent

Rozanna

Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

alex

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ernie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025