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The Aqua Pacific Hotel

2.0 star property

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Photo gallery for The Aqua Pacific Hotel

Indoor pool, seasonal outdoor pool
Hiking
Premium bedding, pillowtop beds, individually decorated
Shower, designer toiletries, hair dryer, towels
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
330 Ocean St., Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪15 min walk‬
  • Santa Cruz Wharf
    ‪20 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪42 min drive‬

Room options

Room 1 King Bed - ADA

  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Jacuzzi Tub

Premium bedding, pillowtop beds, individually decorated

King Room with Jacuzzi Tub

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room

Club Double Room | Premium bedding, pillowtop beds, individually decorated

Club Double Room

  • 205 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for City Single Queen Room

50-inch Smart TV with digital channels, TV, Netflix

City Single Queen Room

  • 160 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic 1 King Bed

Premium bedding, pillowtop beds, individually decorated

Classic 1 King Bed

  • 175 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed

Premium bedding, pillowtop beds, individually decorated

Deluxe Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

The Aqua Pacific Hotel

Hotel in Westside Santa Cruz
An indoor pool, a seasonal outdoor pool, and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are onsite. Housekeeping is available on request.
The Aqua Pacific Hotel offers 36 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Aqua Pacific Hotel features an indoor pool and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This Santa Cruz hotel also offers a vending machine, concierge services, and an elevator. Complimentary covered self parking is available on site.

The Aqua Pacific Hotel has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle tours
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • iPod dock
  • Netflix
  • Smart TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The property charges 2.75 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per day
Cribs (infant beds) are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 5
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 30 per day
  • Credit card charges are subject to a surcharge of 2.75 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

The seasonal pool will be open from April 01 to October 31
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Aqua Pacific Inn
The Aqua Pacific Hotel Hotel
The Aqua Pacific Hotel Santa Cruz
The Aqua Pacific Hotel Hotel Santa Cruz

The Aqua Pacific Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 274 out of 582 reviews
Rating 8 - Good. 130 out of 582 reviews
Rating 6 - Okay. 63 out of 582 reviews
Rating 4 - Poor. 54 out of 582 reviews
Rating 2 - Terrible. 61 out of 582 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Reasonable prices, good location close to the beach, friendly small town. There was only the guy at the front desk helping customers. He was kind and tried his best to solve issues. Cons: Elevator stopped working one time and we almost got stuck inside. Also, was denied a receipt at checkout. Guy said they don’t give receipts for online bookings even though I had to leave 100 dollars deposit. Not good!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Julian

Stayed 1 night in Jan 2025

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent comfortable stay
Stayed 2 nights in Oct 2024

6/10 Okay

Tsering

Stayed 2 nights in Jan 2025

8/10 Good

CHUNMAY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok
Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Stayed 2 nights in Dec 2024

2/10 Terrible

Paul

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well first off I’ve never been threatened to be charged extra for a late check out. They charged an extra $25 for a 12 o’clock check out and if you stay later will charge for another day. They also have no breakfast or any amenities worth mentioning. We will not be returning here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple running the property were so nice and left a great impression !
Stayed 1 night in Jan 2025

2/10 Terrible

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not like it at all
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room. Bath was small but manageable.
Stayed 1 night in Jan 2025

6/10 Okay

Gabriel

Stayed 2 nights in Dec 2024

6/10 Okay

Aimee

Liked: Cleanliness, staff & service
This is a perfectly nice, clean hotel. The staff is nice and helpful. The only reason I did not score this hotel higher, was due to the amenities. Sometimes its nice to have the convenience of things at your hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

charito

Stayed 1 night in Sep 2024

8/10 Good

Ruben

Traveled with partner
Liked: Cleanliness
Great price and very friendly
Stayed 1 night in Dec 2024

8/10 Good

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Daniel

Disliked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Dixie

Stayed 1 night in Nov 2024

8/10 Good

Peitsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The host was the friendliest guy. Makes you feel welcome and he is very knowledgeable.
Stayed 1 night in Sep 2024

8/10 Good

Cassandra

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

As usual, Islam was a great host! I plan to come again soon
Stayed 2 nights in Dec 2024

2/10 Terrible

Marienne

Stayed 1 night in Sep 2024

4/10 Poor

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would shop around

Tried to check in at around 4pm but their system was down. We didn’t get to check in until around 7pm which was unfortunate
Stayed 1 night in Nov 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and simple hotel

Very nice and friendly staff. Very clean.
Stayed 1 night in Nov 2024

2/10 Terrible

Lukáš

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a pool reconstruction just behind my door. Dust everywhere inside my room.
Stayed 4 nights in Nov 2024