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The Aqua Pacific Hotel

2.0 star property

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Photo gallery for The Aqua Pacific Hotel

Indoor pool, seasonal outdoor pool
Reception
View from property
Classic 1 King Bed | Premium bedding, pillowtop beds, individually decorated
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
$101
includes taxes & fees
Oct 16 - Oct 17

Explore the area

View in a map
330 Ocean St., Santa Cruz, CA, 95060
  • Place, Santa Cruz Beach Boardwalk
    ‪11 min walk‬
  • Place, Santa Cruz Wharf
    ‪16 min walk‬
  • Place, Mystery Spot
    ‪9 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Standard Double Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(35 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room with Jacuzzi Tub

Premium bedding, pillowtop beds, individually decorated

King Room with Jacuzzi Tub

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic 1 King Bed

Classic 1 King Bed | Premium bedding, pillowtop beds, individually decorated

Classic 1 King Bed

7.6 out of 10
Good
(18 reviews)
  • 175 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for City Single Queen Room

City Single Queen Room | Premium bedding, pillowtop beds, individually decorated

City Single Queen Room

8.6 out of 10
Excellent
(9 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room 1 King Bed

Deluxe Room 1 King Bed | Premium bedding, pillowtop beds, individually decorated

Deluxe Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room 1 King Bed - ADA

Premium bedding, pillowtop beds, individually decorated

Room 1 King Bed - ADA

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Aqua Pacific Hotel

Hotel in Westside Santa Cruz
An indoor pool, a seasonal outdoor pool, and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
The Aqua Pacific Hotel offers 36 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Aqua Pacific Hotel features an indoor pool and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This Santa Cruz hotel also offers a vending machine, concierge services, and express check-out. Complimentary covered self parking is available on site.

The Aqua Pacific Hotel has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle tours
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 35
Late check-in subject to availability
Late check-in fee: USD 40 for check-in between 11:30 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per day
Cribs (infant beds) are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-in fee: USD 40 for check-in between 11:30 PM and 8:00 AM
  • In-room microwave fee: USD 5
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 30 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

The seasonal pool will be open from April 01 to October 31
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Aqua Pacific Inn
The Aqua Pacific Hotel Hotel
The Aqua Pacific Hotel Santa Cruz
The Aqua Pacific Hotel Hotel Santa Cruz

The Aqua Pacific Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 333 out of 730 reviews
Rating 8 - Good. 164 out of 730 reviews
Rating 6 - Okay. 88 out of 730 reviews
Rating 4 - Poor. 70 out of 730 reviews
Rating 2 - Terrible. 75 out of 730 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kelly

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst room I've ever stayed in. Save your money and sleep in your car!
Stayed 1 night in Jul 2025

10/10 Excellent

Angel

Stayed 1 night in Jul 2025

6/10 Okay

Maria

Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and close to everything
Stayed 1 night in Jul 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andy was very helpful and friendly. Every employee from housekeeping to the pool man were also approachable and friendly. We loved how the pool was in the middle and private from the public. The boardwalk was a short and pleasant walk nearby.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not worth the price

Staff was nice and friendly. Close proximity to boardwalk. The condition of the hotel felt a little run down. There was a gap under the door to the outside, exposed wires from missing smoke detector, holes in walls from previously mounted fixtures, remote didn't work on tv, mattresses didn't match the bed frame. Room did have mini fridge and sink outside the restroom, which was kinda convenient. Overall, I will most likely not stay here again for the price I paid. Felt more like a $90 hotel, not a $250
Stayed 1 night in Jul 2025

2/10 Terrible

Kevin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First our room was not ready! They said you had a view of the ocean. Not true! Elevator did not work! Leak stains in the ceiling!! Terrible area! Walked to get coffee because coffee maker didn’t work and got screamed at by homeless woman!! Do yourself a favor and DO NOT stay at this hotel!!
Stayed 1 night in Jul 2025

10/10 Excellent

Kalin

Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
It was ok. Read the details carefully. I failed and thought it was inside. It’s an open roof which means it’s cold and outside.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Nina

Traveled with partner
Disliked: Cleanliness
The room looked nice but when we looked closer there was hair still in the shower and on some outside the bathroom walls. There was mold on the ceiling in the small bathroom, the bathroom door didn’t open all the way and it smelled. I also think there was bed bugs because I was getting bit both nights we stayed there. The indoor pool is also in an inconvenient area, it is in the middle of all the rooms and you can hear everything if people are in there. Kind of felt like there was limited privacy and you can hear everything in the surrounding rooms. The guy at the front desk and staff was nice but would not stay again due to poor cleanliness.
Stayed 2 nights in Jul 2025

6/10 Okay

Tamara

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Poor service from front desk

No one at front desk upon 5pm arrival, which is typical check-in time especially for a Friday. Waited 40 minutes for a staff member to arrive. - no soap for sink -no soap, shampoo, or conditioner in shower - only 1 washcloth for a room with 2 beds. - no one at front desk to provide missing items. Front desk clerk was seen mostly outside not attending the desk.
Stayed 1 night in Jul 2025

10/10 Excellent

Lucas Ramón Cota, Pompano Beach

Business traveler
Liked: Amenities
All good
Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Byoung

Stayed 1 night in Jun 2025

10/10 Excellent

daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and Clean

I stay here whenever I’m in Santa Cruz. It’s affordable and clean, and it’s very quiet. Highly recommended!
Stayed 2 nights in Jun 2025

8/10 Good

Kirstel

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was clean, the pool was nice, the staff were nice but there was noise from what I think are the pipes whenever someone used their sink.
Stayed 2 nights in Jun 2025

4/10 Poor

Kelly

Stayed 1 night in Jun 2025

8/10 Good

Yesenia

Traveled with family
Liked: Property conditions & facilities
Great over night!
Stayed 1 night in Jun 2025

10/10 Excellent

caroline

Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Stayed 1 night in Jun 2025

6/10 Okay

Valentin

Liked: Staff & service, property conditions & facilities
There was a bad odor inside.
Stayed 1 night in Jun 2025

8/10 Good

kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aqua Pacific

Great location with a nice indoor pool.
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Fun place
Stayed 2 nights in May 2025