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Aviva Hotel

3.0 star property

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Photo gallery for Aviva Hotel

Relax by the serene pool surrounded by lush greenery and breathtaking mountain views.
Escape to a serene hillside retreat with expansive views and outdoor living spaces.
Relax in a serene outdoor space with a geometric patterned floor, wicker chairs, and a lush garden view.
Relax by the window with a view of lush greenery, featuring a comfortable chair and a clean, minimalist design.
Welcome to our reception area, featuring a stylish desk, lush greenery, and a striking abstract art piece.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Tzununa, Solola Guatemala, Santa Cruz La Laguna, Sololá
  • Lake Atitlán
    ‪2 min drive‬
  • Cerro Tzankujil
    ‪12 min drive‬
  • Los Elementos Day Spa
    ‪29 min drive‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪67 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, soundproofing, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | 1 bedroom, soundproofing, free WiFi

Junior Room

  • 21.3 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

View from room

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, soundproofing, free WiFi

Deluxe Room

  • Lake view
  • Sleeps 2
  • 1 King Bed

About this property

Aviva Hotel

3-star Santa Cruz La Laguna hotel walkable to Lake Atitlán
This hotel features an outdoor pool, a restaurant, and spa services. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a garden.
Aviva Hotel offers 6 accommodations. This Santa Cruz La Laguna hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Santa Cruz La Laguna hotel also offers an outdoor pool, spa services, and a garden.

Aviva Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and noon.
Aviva Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GTQ 100 per day); reservations required

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 4:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Nearby parking fee: GTQ 100 per day (200 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Aviva Hotel Hotel
Aviva Hotel Santa Cruz La Laguna
Aviva Hotel Hotel Santa Cruz La Laguna

Aviva Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 10 out of 10 reviews
Rating 8 - Good. 0 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Marce was sooo accomodating The property is got ground and so serene and easy to get to from the dock🔥 I highly recomend staying here. Especially if you’re traveling as a couple. The rooms have Amazing views and are so comfortable. Beautiful bathrooms and outdoor Spaces.
Stayed 4 nights in Jun 2025

10/10 Excellent

Thoune

Liked: Cleanliness, amenities, property conditions & facilities
This property didn’t miss a single detail. Comfortable and elegant! The food in their restaurant had the best food I’ve had in Guatemala. It’s a little off the beaten path but worth it once you get there!
Stayed 2 nights in Jun 2025

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every penny

My husband and I traveled in search of a peaceful, relaxing retreat—and Aviva exceeded all expectations. The experience was nothing short of exceptional. Each morning, breakfast became more enjoyable than the last, featuring thoughtful touches and high-quality offerings. The rooms are spacious, comfortable, and offer stunning views. The bathroom is generously sized, with reliable hot water, while the private terrace provides a quiet, serene space to enjoy a morning coffee or an evening glass of wine, surrounded by lush vegetation and breathtaking landscapes. The hotel’s architecture is contemporary and refined, with interior design that seamlessly blends form and function. During our stay, I appreciated a range of in-room amenities including the Sonos speaker, fireplace for cooler evenings, steam iron, French press for freshly brewed coffee, plush robes for a day of relaxation, and a high-quality hair dryer. Aviva caters to every type of traveler, offering a perfect balance between immersion in nature and modern convenience, supported by fast and reliable Starlink Wi-Fi. If you're arriving from another town on Lake Atitlán, keep in mind that the last public boat to Tzununa usually departs at 5:30 PM. After that, your only option for transportation is privately or to take a tuk tuk from nearby San Marcos La Laguna. Expect quiet evenings and early nights. I thoroughly enjoyed every aspect of my stay and would return without hesitation—again and again.
My view 3rd floor
The Hotel from the outside
The restaurant
At night
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hope they fix road to get there everything else is nice
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my favorite hotel stay of my two week backpacking trip. Usually I stay only one night and move on but after Nelson, Milton, and Adam took such good care of me, I had to extend my stay another night. Both my Deluxe and Superior rooms were perfectly appointed with amazing views. When I come back, this is my spot from now on! Breakfast was incredible as well; do not miss it!
Stayed 1 night in May 2025

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel with top-notch service and cleanliness! The layout of the hotel is unique and thoughtfully designed, with rooms arranged along ascending levels. This setup allows almost every room to enjoy breathtaking views. Room 1 (the suite) is located on the lower level—it's beautifully appointed and conveniently close to the dining area. Every detail reflects quality and care, making for a truly excellent stay.
Stayed 1 night in May 2025

10/10 Excellent

Claudio, Miami Beach

Stayed 2 nights in May 2025

10/10 Excellent

Maximilian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at Aviva. Rooms were really great with unique touches. The bed was probably the best I ever had. Great coffee service and lots of little lovely details. We were always addressed by our name and Adam went above and beyond offering advice. Best breakfast by far in the area. Still a little of the beaten path.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge Alejandro Peña

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estancia fue increíble! El hotel es muy bonito con una vista impresionante al lago! El desayuno es muy bueno , el personal muy amable! Todo nos gustó mucho! También las actividades que te ofrecen que puedes hacer en el destino, como el hike al rostro Maya es una experiencia que recomiendo muchísimo! Regresaremos sin duda alguna!
Stayed 1 night in Apr 2025

10/10 Excellent

Luisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at AvivA Hotel in Tzununá, Guatemala, and it was an extraordinary experience!!! The staff’s attention was spectacular, making me feel genuinely welcomed. The facilities are exceptional, offering luxurious accommodations with breathtaking views of Lake Atitlán. Dining at their farm-to-table restaurant was a culinary delight, with dishes crafted from fresh, local ingredients. The hotel’s commitment to supporting the local community adds to its charm. I eagerly look forward to returning to this remarkable sanctuary!!!!
Stayed 1 night in Mar 2025