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Hotel El Arco

3.0 star property

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Photo gallery for Hotel El Arco

Outdoor pool
Restaurant
Exterior
Basic Double Room | Free WiFi, bed sheets
Free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Km. 182 Carretera a Quetzaltenango, San Martín Zapotitlán, Retalhuleu, 11003
  • Xetulul Theme Park
    ‪13 min walk‬
  • Xocomil Waterpark
    ‪13 min walk‬
  • Dino Park
    ‪2 min drive‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪50 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Free WiFi, bed sheets

Basic Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Triple Room

Basic Triple Room | Free WiFi, bed sheets

Basic Triple Room

  • Sleeps 6
  • 3 Double Beds

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About this property

Hotel El Arco

3-star San Martín Zapotitlán hotel close to Xetulul Theme Park
Along with an outdoor pool, this smoke-free hotel has a restaurant and a children's pool. Free self parking and a free manager's reception are also provided. Other amenities include dry cleaning and laundry facilities.
Hotel El Arco offers 33 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Hotel El Arco features an outdoor pool and a children's pool. The hotel offers a restaurant. Each day guests can enjoy a complimentary manager's reception.

This San Martín Zapotitlán hotel also offers laundry facilities and dry cleaning/laundry services. Guests can use the outdoor pool at a partner property. Complimentary uncovered self parking is available on site.

Hotel El Arco is a smoke-free property.

A complimentary manager's reception is offered each day.
Cafetos Café - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Cafetos Café

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GTQ 300 per accommodation, per day

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel El Arco Hotel
Hotel El Arco San Martín Zapotitlán
Hotel El Arco Hotel San Martín Zapotitlán

Hotel El Arco Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

MARCOS, San Salvador

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel bien ubicado a la par de los parques del Irtra, pero esperaba mas del hotel por el precio que pague por noche casi los cien dolares por noche sin impuestos. No inc. Desayuno, la habitacion muy basica, sin espejos, dos tablitas por closet, no muy buen aire acond. falta mueble en el baño donde poner los productos personales de higiene, puerta del baño mal ubicada, la internet inestable y lenta. No hay telefono en la habitacion y sin personal que apoye con llevar maletas desde un 3er nivel. La ropa mojada muchos huespedes la dejan en las barandas de los pasillos dando mal aspecto y los pisos mojados resvalosos. Hay hoteles al rededor con mejores tarifas y mas amenidades, ojala mejoren porque el lugar tiene potencial.
Stayed 3 nights in Dec 2023

8/10 Good

Armando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia

Fue una estadía corta (de paso) pero todo bastante bien. Muy limpio y a la par de los parques del Irtra. Personal amable y eficiente. Nuestra reservación incluía desayuno que estaba muy rico. Volvería nuevamente.
Stayed 1 night in Dec 2022