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Zafra Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zafra Hotel

Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Exterior
Outdoor banquet area
Restaurant
Family Room | View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
KM 181.50 Carretera a Quetzaltenango, San Martín Zapotitlán, Retalhuleu, 11003
  • Xetulul Theme Park
    12 min walk
  • Xocomil Waterpark
    12 min walk
  • Parque de Aventura Xejuyup
    13 min walk
  • Quetzaltenango (AAZ-Los Altos)
    105 min drive

Room options

View all photos for Family Room

Family Room | Desk, free WiFi

Family Room

  • 140 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Premium Quadruple Room

Desk, free WiFi

Premium Quadruple Room

  • 140 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

King Room | Desk, free WiFi

King Room

  • 140 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

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Gran Karmel Hotel

Pool
Parking included
Free WiFi
Restaurant
3.7 out of 5, Good, (3)
The price is $129
per night
$157 total
includes taxes & fees
Dec 7 - Dec 8
Gran Karmel Hotel

About this property

Zafra Hotel

San Martín Zapotitlán hotel close to Xocomil Waterpark
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include concierge services, laundry facilities, and tour/ticket assistance.
Zafra Hotel offers 41 accommodations with air conditioning. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This San Martín Zapotitlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers an outdoor pool, tour/ticket assistance, and a garden. Complimentary uncovered self parking is available on site.

Zafra Hotel has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 6:30 AM and 10:30 AM.
Zafra Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for GTQ 150.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: GTQ 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Zafra Hotel Hotel
Zafra Hotel San Martín Zapotitlán
Zafra Hotel Hotel San Martín Zapotitlán

Zafra Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 65 reviews" "
Rating 8 - Good. 23 out of 65 reviews" "
Rating 6 - Okay. 13 out of 65 reviews" "
Rating 4 - Poor. 4 out of 65 reviews" "
Rating 2 - Terrible. 3 out of 65 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Elian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was really nice in appearance. The pool had the perfect temperature for when we went in at 7pm. The pool was clean as well as the rooms. The rooms were comfortable but lacked hair conditioning and body wash/shampoo separation. The parking was extremely convenient because the are situated in front of the rooms. The breakfast included with the stay consisted of a classical Guatemalan breakfast which was excellent and the service a 10 of 10. In overall, great place and very close to Irtra parks.
Stayed 1 night in Jul 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Emerson Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy hamable el personal!
Stayed 1 night in Jun 2024

8/10 Good

claudia

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room smelled
Stayed 1 night in Apr 2024

8/10 Good

Rosa

Liked: Staff & service
Restaurante
Stayed 1 night in Feb 2024

6/10 Okay

Julieta

Traveled with family
Liked: Staff & service, amenities
Tienen que mejorar limpieza,contrar personas para fumigar cucarachas vimos varias en el dormitorio,baño. Toallas muy viejas. Personal muy atentos y educados.
Stayed 2 nights in Nov 2023

6/10 Okay

david

Stayed 1 night in Aug 2023

4/10 Poor

Daniel

Disliked: Cleanliness, amenities
Worst wifi i ever had in any hotel experience also the place was having fumigation done at 6 am waking me up and made me change rooms midway through my stay only water you can drink cost you 10Q for 500ml which is overpriced borderline thievery
Stayed 2 nights in Aug 2023

8/10 Good

Jules

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Ricardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Me dieron una habitacion con olor a humedad y viejo. Me cambiaron a otra habitacion sin olor, parecia recien pintada y estaba mucho mejor
Stayed 3 nights in May 2023

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like quiet, safe place and parking area, add Staff personnel very well.
Stayed 2 nights in Apr 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for Price and location
Great little hotel close to the theme parks and attractions. It was very clean and the staff super friendly. Celest, who works in the restaurant was really engaging and friendly. Food was delicious and breakfast was a great way to start the day of exploring the area. For the price and location this is a great option. Rooms are clean and tidy, noise from the road and bar is noticiable but usually quietens down around 2300.
Spacious room and very clean
Stayed 3 nights in Jan 2023

10/10 Excellent

Joshua

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, clean and excellent WiFi service
Stayed 1 night in Sep 2022

2/10 Terrible

Brandon

Disliked: Staff & service, amenities, property conditions & facilities
Bad
Stayed 1 night in Sep 2022

8/10 Good

kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool Is for small children not adults. Wifi is slow and sometimes does not work
Stayed 1 night in Aug 2022

8/10 Good

Cynthia

Traveled with family and small children
Liked: Staff & service
Good hotel and location, but could improve in cleaning of showers. Food very good.
Stayed 2 nights in Jul 2022

6/10 Okay

Virves

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fear
Unexpected fee for xtra towel Ants was found in the bathroom
Stayed 2 nights in Jun 2022

8/10 Good

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wifi needs upgrading for business travelers.
Stayed 3 nights in Jan 2022

4/10 Poor

Candido

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service
Overall property was good, excellent location close to the parks. I was disappointed with cleanliness, no one went to clean our room,Offered new towels, we stayed there three days two night. First night we found a huge cockroach under the blanket. We only got an apology from the place.
Stayed 2 nights in Dec 2021

10/10 Excellent

Edith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service on site, really friendly
Stayed 1 night in Dec 2021

10/10 Excellent

Magner Omar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Las instalaciones exelentes, me Gustó, súper recomendado
Stayed 2 nights in Jul 2024

10/10 Excellent

Elsa

Traveled with family
Muy buen servicio y excelente ubicación
Stayed 2 nights in Jun 2024

6/10 Okay

Ivan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Kristel

Disliked: Cleanliness, staff & service, property conditions & facilities
Parecía cantina, tenían música y personas alcoholizadas gritaban hasta horas de la madrugada y cuando se comunicó con el encargado el andaba borracho junto con los demás! Mis hijos pequeños y yo no dormimos! Mal lugar
Stayed 2 nights in Jun 2024

6/10 Okay

Oscar

Traveled with family and small children
Liked: Staff & service
Mejorar con respecto a las plagas de cucarachas, el abastecimiento de agua asi como especificar mejor las normas entre los huespedes para que se respete la tranquilidad de todos.
Stayed 2 nights in May 2024