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Park Hotel Resort

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Hotel Resort

Outdoor pool
Bar (on property)
Reception
Terrace/patio
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Km. 196.5 Carretera a Coban, Santa Cruz Verapaz, Alta Verapaz
  • Church of Santa Cruz Verapaz
    9 min walk
  • Netherlands Eco Center
    3 min drive
  • Mukblim
    7 min drive

Room options

View all photos for Standard Room

In-room safe, free WiFi, bed sheets

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | In-room safe, free WiFi, bed sheets

Junior Suite, 1 Bedroom

  • 323 sq ft
  • Sleeps 2
  • 2 King Beds

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, free WiFi, bed sheets

Double or Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Single Room

Standard Single Room | In-room safe, free WiFi, bed sheets

Standard Single Room

  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room (Venezia)

Deluxe Room (Venezia) | Living area | TV

Deluxe Room (Venezia)

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

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Hot Tub
Spa
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4.4 out of 5, Excellent, (66)
The price is $157
per night
$191 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

Park Hotel Resort

3-star Santa Cruz Verapaz hotel walkable to Church of Santa Cruz Verapaz
3 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Park Hotel Resort offers 158 accommodations with safes and complimentary toiletries. This Santa Cruz Verapaz hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Park Hotel Resort features an outdoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 15069 square feet (1400 square meters) include a conference center. This family-friendly hotel also offers a terrace, an arcade/game room, and gift shops/newsstands. Guests can use the health club at a partner property. Complimentary self parking is available on site.

Park Hotel Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Park Hotel Resort has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (15,069 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Park Hotel Resort Santa Cruz Verapaz
Park Santa Cruz Verapaz
Park Hotel Resort Hotel
Park Hotel Resort Santa Cruz Verapaz
Park Hotel Resort Hotel Santa Cruz Verapaz

Park Hotel Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 38 out of 107 reviews" "
Rating 8 - Good. 39 out of 107 reviews" "
Rating 6 - Okay. 20 out of 107 reviews" "
Rating 4 - Poor. 4 out of 107 reviews" "
Rating 2 - Terrible. 6 out of 107 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The only thing we did not like was that the staff were cleaning rooms at 6am and making lots of noise.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ana Elisa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ha sido una experiencia excelente. El staff es súper amable, la propiedad es muy linda, la comida del restaurante es muy buena. Definitivamente volvería hospedarme allí.
Stayed 3 nights in Jul 2024

8/10 Good

Luis, Lenexa

Business traveler
Liked: Staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Jun 2024

10/10 Excellent

Enrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with great gardens and scenery. The restaurant is top notch
Stayed 2 nights in May 2024

8/10 Good

Marco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Wry nice property with beautiful gardens!
Stayed 5 nights in Apr 2024

8/10 Good

Alvaro

Stayed 2 nights in Apr 2024

4/10 Poor

Christian

Disliked: Property conditions & facilities
No air-conditioning, very noisy, and no classes in the room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ramy

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
SWEET ECO HOTEL
Stayed 1 night in Nov 2023

10/10 Excellent

Juan Carlos

Stayed 2 nights in Jul 2023

10/10 Excellent

Brian

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are always very friendly and helpful
Stayed 1 night in Jul 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2023

8/10 Good

Carlos

Stayed 2 nights in Dec 2022

6/10 Okay

Eyal

Stayed 1 night in Dec 2022

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This hotel is great! One of the best I've stayed in. The staff is so friendly and nice. The rooms and grounds are clean and beautiful. I will stay here every time I'm in this area. Be sure to tour the coffee plantation that is owned by the hotel.
Stayed 7 nights in Feb 2022

8/10 Good

Ulrich

Stayed 5 nights in Nov 2021

6/10 Okay

Silvia

Traveled with family
Liked: Cleanliness, staff & service
All our Rooms smelled musty or moldy odor to them. Complained to staff who put in a humidifier but didn't help. Restaurant food was not good Better off eating outside of the hotel
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel en general, con variedad de restaurantes y cosas que hacer. Falta de detalles en algunas cosas como que el agua se salía de la ducha y llenaba el baño de agua pero aparte de eso muy bien
Stayed 1 night in Mar 2021

10/10 Excellent

Willette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations
Reception seemed confused about our reservation and asked for a picture of my reservation. But once I was checked in it was a lovely experience. The property is beautiful. The park is relaxing. The rom was clean. There are normally multiple dining options, but there were just two restaurants open. The one we ate at was excellent. The food was good and the staff was the best! Very attentive and accommodating. An excellent stay.
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveler

Stayed 2 nights in Feb 2021

6/10 Okay

Carol

Traveled with group
Not good
This hotel was rated really high, but I did not found out why, even though the staff was friendly the facilities are not keep nice, it was kind of abandon, dirty
Stayed 2 nights in Jan 2021

8/10 Good

Alejandro

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

SUSANA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort
Very good location, clean amd staff friendly
Stayed 1 night in Feb 2020

2/10 Terrible

E.peralta, Guatemala coban

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No cumple los requisitos para calificarlo como un resort no tiene servicio d telefono en las habitaciones la piscina la cierran a las 6 d la tarde no tiene plancha, cafetera, secadora d pelo no hay suficientes toallas en la piscina no hay servicio d toallas el gym esta muy mal hay maquinas q no tienen sus botones oxidado pedi q nos arreglaran un baño no habia agua caliente en la ducha muy mal d verdad
Stayed 2 nights in Sep 2019