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Eldorado Hotel & Spa

4.0 star property

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Photo gallery for Eldorado Hotel & Spa

Relax in our elegantly designed lobby, featuring a central seating area, open staircase, and well-lit reception desk.
Enjoy a drink at the hotel's bar, where you can sit at the counter or in a comfortable chair.
Stunning building with a unique architectural style, featuring a flat roof and balconies.
Contemporary corridor with geometric patterned floor, integrated lighting, and chandeliers.
Cozy seating area with a fireplace, sofa, and dining space.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping

Explore the area

Map
309 W San Francisco Street, Santa Fe, NM, 87501
  • Georgia O'Keefe Museum
    ‪2 min walk‬
  • Santa Fe Plaza
    ‪5 min walk‬
  • Loretto Chapel
    ‪7 min walk‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

  • 655 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

Suite, 1 King Bed (Junior Suite with Balcony and Firepla) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite) | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

7.4 out of 10
Good
(3 reviews)
  • 655 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Deluxe Double)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Deluxe Double)

8.8 out of 10
Excellent
(78 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

8.4 out of 10
Very good
(18 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

8.8 out of 10
Excellent
(32 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds) | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

7.0 out of 10
Good
(2 reviews)
  • 500 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed (Deluxe King)

9.2 out of 10
Wonderful
(123 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac) | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

8.4 out of 10
Very good
(32 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Junior Suite)

Suite, 1 King Bed (Junior Suite) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Junior Suite)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Eldorado Hotel & Spa

Hotel in Downtown Santa Fe
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Eldorado Hotel & Spa offers 219 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

47-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nidah Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Eldorado Hotel & Spa features a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Eldorado Hotel & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Eldorado Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Faxes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Parking
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Eldorado Hotel
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Eldorado
Eldorado Hotel And Spa
Eldorado Hotel Spa
Eldorado Hotel & Spa Hotel
Eldorado Hotel & Spa Santa Fe
Eldorado Hotel & Spa Hotel Santa Fe

Eldorado Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1004 reviews
Rating 8 - Good. 207 out of 1004 reviews
Rating 6 - Okay. 98 out of 1004 reviews
Rating 4 - Poor. 51 out of 1004 reviews
Rating 2 - Terrible. 41 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Shannon

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great location, needs some TLC

The location is great, which is why we booked it. When we got to our room, there was a weird smell. We figured out the fridge was full of leftovers from the last guest, which was gross. We had just enough time to rest before the concert we were attending but it sounded like 5 people were loudly cleaning the rooms around us. The room itself just had a big open space that I'm assuming once had a couch because it was suppose tp sleep 4 and only had 1 king bed. The decor is very out dated. You would expect it to be nicer for the price.
Stayed 1 night in Mar 2025

2/10 Terrible

kevin

Disliked: Property conditions & facilities
Bad bad mattress, noisy room
Stayed 1 night in Apr 2025

10/10 Excellent

Tess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Sara, Gunnison

Stayed 2 nights in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finding an ice machine that worked was a problem. Some staff go out of their way to see that you’re comfortable; a handful could careless.
Stayed 3 nights in Apr 2025

8/10 Good

Joanne

Liked: Staff & service

Great location

Perfect location comfortable rooms. Only downside was they were painting the entire floor we were on. The smell and furniture location due to the painting wasn’t the best. Fortunately couldn’t smell it in our room. Bathtub did not drain, stood in water while showering. Had a shirt taken with towels by housekeeping, never returned. Super friendly staff. Loved the attached restaurant. Excellent service. Would book it again if no construction or repairs happening.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Ron

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel and staff were nice. What i didnt care for was when i turned the shower and found the drain was clogged. Called front desk. They sent maintenance. They 2 guys spent 45 minutes in the bathroom pouring draino down the drain. Only to tell me i can try it again in about 30 minutes... at this point i said forget the shower and went to bed as i had a long day on the road and it was 9pm. Got up early the next morning and checked out.... paid well over 200 for the night and couldn't even take a shower. BTW in the morning it was still clogged. No discount or anything. Just a full charge and a "sorry for the inconvenience ".... I'll stay elsewhere next time.
Stayed 1 night in Mar 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay in March. Staff is courteous and helpful. Restaurant is good but plenty of local places just outside that you’ll want to visit. Valet parking included was nice.
Stayed 5 nights in Mar 2025

10/10 Excellent

Roger

Stayed 5 nights in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel, we stay here every year on our travels to Arizona. It has
Stayed 1 night in Mar 2025

6/10 Okay

stephanie

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Was my husbands 60th birthday and after a long day of traveling and making a note that this was a special weekend - to please do you best to give us a great room we were put into a room akin to motel 6. Very run down, old furnishings dirty bathroom view of back of building. I immediately told the front desk this was unacceptable. Very nice front desk man said he would change our room. I asked for a quiet high floor room w a view and he put us in a room looking at a wall near the pool - all we heard were screaming children for the next 2 nights. I complained again and on the 3rd night they finally accommodated us and gave us a nice room on the 5th floor that I had been asking for but we only had it for a few hrs and had to check out early am so it was a waste. Some positive/ needs work- very nice people work here and are doing their best but just did t get the importance of this trip. The hotel lobby is impressive and the renovation on the 5th floor is nice but stay away from the 2nd floor. It’s run down/ paper thin walls/ very noisy and 1/2 the rooms look at a wall screen and you feel like you are in solitary confinement. For the cost of rooms this hotel needs to do better. The location is excellent very close to everything Santa Fe.
Stayed 3 nights in Mar 2025

2/10 Terrible

Britney

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, missing remote, flaky hot tubs

Great location! Didn't have problems with cleanliness as others noted. I would stay here again. My family had two adjoining rooms. One of the rooms was missing the remote to the tv and the safe was locked, so unusable. After asking for multiple days, we still never got a remote for that room, and had to share the remote from the other room. They never resolved the locked safe either. I don't know why it's that hard to send up a spare remote, but apparently it is. Secondly, the hot tubs have temperature issues. One of them was dangerously hot, and the other lukewarm. Then the next day the lukewarm one was scalding. Whereas not a dealbreaker, the unreliability is annoying if counting on a nice soak after a day of hiking or skiing.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect for our stay, very walkable.
Stayed 1 night in Mar 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy Enjoyable Comfortable

Love the Hotel. SPA & Nina were excellent. Agave Rest. very good for dinner. Close to the Plaza for an easy walk for shopping & people watching. Close to our favorite restaurant for another meal.
Stayed 3 nights in Mar 2025

6/10 Okay

Rogelio

Liked: Cleanliness
I had reserved a deluxe double bed with balcony and fireplace and we were given a regular double bed. There was no price adjustment and I was told all the deluxe rooms were full and/or were being remodeled. The floor where we were placed was also being worked on, the corridors were half painted and not very clean.
Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Our stay was nice. The room has been renovated. We were on the 4th floor with a balcony. The shower is a bit tricky because of there the water sprays and the door opening. It was a pretty steady 72 degrees, so if you like it cooler at night that’s not really possible. Bed and pillows are comfortable. It looks like the carpet in all the rooms is being replaced with new lvp. It’s not noisy at all. Hopefully the carpet in the halls is next? Just needs a refresh in the lobby. It’s a beautiful property and a great location.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Wonderful staff and beautiful facility!
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy

We booked and paid for a double bed, with balcony with fireplace room for 2 nights. When we checked in without explaining we were not getting that they sent us to a room eith no balcony and fireplace and
Stayed 2 nights in Mar 2025

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here just for one night to enjoy Santa Fe on our way back from a ski trip. Great location! Multiple attractions and dining options around. Comfortable room and excellent service.
Stayed 1 night in Mar 2025

10/10 Excellent

Cody

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025