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Eldorado Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eldorado Hotel & Spa

Lobby
Dining
Exterior
Hallway
Outdoor spa tub

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping

Explore the area

Map
309 W San Francisco Street, Santa Fe, NM, 87501
  • Georgia O'Keefe Museum
    1 min walk
  • Holy Spirit Espresso
    1 min walk
  • Santa Fe Depot
    10 min walk
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    16 min drive

Room options

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

  • 655 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Multiple View (Junior Suite with Balcony and Firepla)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

  • 655 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Multiple View (Deluxe Double)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Multiple View (Deluxe Double)

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Fireplace, Multiple View (Deluxe Double with Balcony and Firepl)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Fireplace, Multiple View (Deluxe Double with Balcony and Firepl)

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Multiple View (Deluxe King with Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Multiple View (Deluxe King with Balcony)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Multiple View (Deluxe King)

Deluxe Room, 1 King Bed (Deluxe King) | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Multiple View (Deluxe King)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace, Multiple View (Deluxe King with Balcony and Fireplac)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Fireplace, Multiple View (Deluxe King with Balcony and Fireplac)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Multiple View (Junior Suite)

Suite, 1 King Bed (Junior Suite) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Multiple View (Junior Suite)

  • 609.9 sq ft
  • Sleeps 4
  • 1 King Bed

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Hotel Santa Fe

Pool
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4.6 out of 5, Wonderful, (1007)
The price is $162
per night
$208 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

Eldorado Hotel & Spa

Hotel in Downtown Santa Fe
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Eldorado Hotel & Spa offers 219 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

47-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nidah Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.
Eldorado Hotel & Spa features a full-service spa, 2 spa tubs, an outdoor pool, and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Eldorado Hotel & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Eldorado Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Faxes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Parking
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Eldorado Hotel
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Eldorado
Eldorado Hotel And Spa
Eldorado Hotel Spa
Eldorado Hotel & Spa Hotel
Eldorado Hotel & Spa Santa Fe
Eldorado Hotel & Spa Hotel Santa Fe

Eldorado Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1006 reviews" "
Rating 8 - Good. 208 out of 1006 reviews" "
Rating 6 - Okay. 102 out of 1006 reviews" "
Rating 4 - Poor. 56 out of 1006 reviews" "
Rating 2 - Terrible. 35 out of 1006 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

andrea

Disliked: Staff & service, property conditions & facilities
1. The drapes and their heavy brackets fell down. Mgt said it would fix them “right away.” By 7 pm they hadn’t been fixed and our room was changed. 2. Carpets in hallway were badly stained and torn. 3. No concierge and no doorman. 4. On 3 days the room was not serviced until 5pm. 6. Hotel is greatly overrated. 7. The ice and vending machines were inaccessible on the 4th floor due to a locked door barring their access. 8. No one to help with heavy luggage.
Stayed 7 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff from front desk to housekeeping to valet were all excellent. Outside of that the experience left a lot to be desired. The first room we checked in to had a broken coffee machine, no knob to change settings on the fridge, and knob for hanging clothes on the bathroom door was removed among other things. We asked for a replacement coffee maker and that too was faulty. Would be nice if those could be checked prior to checking a guest into a room. We ended up having to switch rooms bc of all the issues which although minor start to add up. New room was fine and did not have any issues but was a hassle having to experience all this first and then having to switch rooms.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly

Stayed 1 night in Jul 2024

10/10 Excellent

José

Stayed 1 night in Aug 2024

6/10 Okay

Monica

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Power was out when we arrived so it was a but hectic. Staff was nice. We had to park off site, down the street in pouring rain because our truck did not fit in the parking garage.
Stayed 1 night in Aug 2024

10/10 Excellent

Alana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Walkable to everything. Loved it!
Stayed 1 night in Aug 2024

10/10 Excellent

Adriana

Stayed 1 night in Sep 2024

10/10 Excellent

zina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, friendly staff, everything was within walking distance, a big thumbs up !
Stayed 7 nights in Aug 2024

10/10 Excellent

Ernest

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the el dorado when im in Santa Fe. The location is perfect for access to the opera by car or shuttle and for walking everywhere else. They have completes a beautiful pool and hot tub area that is an amazing magical place to spend a morning.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kristin

Stayed 5 nights in Aug 2024

8/10 Good

Jose, Los Lunas

Liked: Cleanliness
We loved the locatiom and convenience near the infamous Santa Fe Plaza and surrounding restaurants. I didn't feel our room and accommodations were up to "spa" standards. Room walls seem pretty thin as we constantly woke up to neighboring guests. Our check-in manager was not very welcoming and seemed to be having a bad day. On the positive side, my family really enjoyed the pool and hot tubs. The two valet parking attendants, hard at work, were overwhelmed. They were polite and apologetic, totally understandable. I hope to have a better experience and room accommodation for the upscale SF hotel and spa experience I am paying for.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved thw pool. The hotel was very nice and employees were friendly.
Stayed 1 night in Aug 2024

4/10 Poor

Susan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed in the restaurant, tried to order off the on line menu, several things not available, for the price should have had a coffee bar.
Stayed 3 nights in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Wonderful Staff, and Great Location walkable to all of downtown and Railway! Pool, lounge, Bartenders, and concierge very Attentive!! We had a King Balcony, large Bathroom, refrigerator, fireplace, Great Room! Finally Valet Service Exceptional!
Stayed 4 nights in Aug 2024

10/10 Excellent

Tony

Traveled with partner, Traveled with family
The property was close to the plaza
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

There is no way this is a 4-star hotel! It is so dated, rooms have old scratched and ripped furniture. AC hardly works. Staff was rude especially the woman at front desk. She has a terrible attitude. She should not be working in any form of hospitality. Our room was not ready until AFTER our promised “guaranteed” time. A rip off!!
Stayed 1 night in Sep 2024

10/10 Excellent

Rosane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilets way too low. Can’t imagine what someone tall would do.
Stayed 1 night in Aug 2024

6/10 Okay

Deborah

Stayed 3 nights in Aug 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kate

Stayed 5 nights in Aug 2024

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, amenities
The hotel is very nice and clean. It is expensive but I would recommend it. You are in the center of the square and everything is within walking distance.
Stayed 1 night in Aug 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024