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Eldorado Hotel & Spa

4.0 star property

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Photo gallery for Eldorado Hotel & Spa

Dining
Outdoor pool, open 7 AM to 11 PM, cabanas (surcharge), pool umbrellas
Exterior
Lobby
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
309 W San Francisco Street, Santa Fe, NM, 87501
  • Georgia O'Keefe Museum
    ‪2 min walk‬
  • Santa Fe Plaza
    ‪5 min walk‬
  • Loretto Chapel
    ‪7 min walk‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

  • 655 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

Suite, 1 King Bed (Junior Suite with Balcony and Firepla) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite) | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

  • 655 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed Accessible)

  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Deluxe Double)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Deluxe Double)

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds) | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed (Deluxe King)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac) | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Junior Suite)

Suite, 1 King Bed (Junior Suite) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed (Junior Suite)

  • 609.9 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Eldorado Hotel & Spa

Hotel in Downtown Santa Fe
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Eldorado Hotel & Spa offers 219 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

47-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nidah Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Eldorado Hotel & Spa features a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Eldorado Hotel & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Eldorado Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Faxes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Parking
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Eldorado Hotel
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Eldorado
Eldorado Hotel And Spa
Eldorado Hotel Spa
Eldorado Hotel & Spa Hotel
Eldorado Hotel & Spa Santa Fe
Eldorado Hotel & Spa Hotel Santa Fe

Eldorado Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1004 reviews
Rating 8 - Good. 209 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 54 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Enid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel inside and out
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

amanda

Stayed 3 nights in Feb 2025

10/10 Excellent

Ross

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Stanley, Brecksville

Stayed 1 night in Feb 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities

Marshmallow Bed

Bed was too soft and pillows were worse. You should have a mix of pillow types. Maybe the mattresses need to be replaced. Room was otherwise quiet and comfortable.
Stayed 1 night in Feb 2025

6/10 Okay

Dee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

anne

Stayed 1 night in Feb 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Aja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our go-to hotel for Santa Fe

My husband has been to this hotel briefly for work trips and shared how much he enjoys the hotel and being so close to the downtown square, so when the chance arrived to take a couples trip, I knew where I wanted to go. The hotel is a great mix of Santa Fe culture with a modern twist in the lobby/bar area. We loved being able to come back to the room and enjoy a fire or the balcony (especially at sunset! so pretty!!) I was pleasantly surprised that I slept so well in the beds, the pillows looked flat but I found them very comfy when stacked. All the staff was friendly. Great location to be within walking distance of the Plaza Square or down to the Railyard area. My in-laws have also stayed here with their dog before and loved it.
Stayed 4 nights in Feb 2025

8/10 Good

Nisha

Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Dominic R

Traveled with partner
Disliked: Property conditions & facilities
The room at this property was dated. The fixtures and furniture was worn. We paid for a balcony and it was so small it was unusable. The sower had no pressure and all you could hear all night was toilets flushing. It is in a nice area but for the price paid there are better alternatives in the area.
Stayed 1 night in Feb 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eldarado spa and hotel was great!

It was amazing! Great service and very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Stayed 1 night in Feb 2025

2/10 Terrible

Milton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The heater was too noisy
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fireplace was magnificent! Sunset views from the balcony! Walkable! A Santa Fe gem
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown with its amenities. Lobby is really nice. The pool area was great.
Stayed 3 nights in Feb 2025

4/10 Poor

Claudine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms still have popcorn ceilings. Stains on furniture and outdated dusty window covering. It needs a uplift. It just didnt have a comfortable feel. Staff was understanding and refunded my reservation and canceled without penalty.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities

Not worth it.

A number of lights were out. We requested they be replaced. We stayed three nights, and they never replaced the burned-out bulbs. They have no luggage carts, and you have to carry all of your bags to your room. The desk in our room had literally been carved with a knife. I assume for kindling for the fireplace. They have no prices posted for their concessions, I got a pint of milk, actually only 14 ounces. The receptionist never mentioned the price. When I got my room bill, they charged me $6.49 for it. Thats $60 a gallon! If they need money that badly. I won't be back.
Stayed 3 nights in Feb 2025

10/10 Excellent

Constantine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Vanessa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025