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Eldorado Hotel & Spa

4.0 star property

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Photo gallery for Eldorado Hotel & Spa

Lobby
Hallway
Dining
Exterior
Outdoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping

Explore the area

Map
309 W San Francisco Street, Santa Fe, NM, 87501
  • Santa Fe Plaza
    ‪4 min walk‬
  • Cathedral Basilica of Saint Francis of Assisi
    ‪6 min walk‬
  • Loretto Chapel
    ‪7 min walk‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

  • 655 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Multiple View (Junior Suite with Balcony and Firepla)

Suite, 1 King Bed (Junior Suite with Balcony and Firepla) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Multiple View (Junior Suite with Balcony and Firepla)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

Suite, 1 King Bed, Mountain View (One Bedroom King Suite) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

  • 655 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Multiple View (Deluxe Double)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Multiple View (Deluxe Double)

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Fireplace, Multiple View (Deluxe Double with Balcony and Firepl)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Fireplace, Multiple View (Deluxe Double with Balcony and Firepl)

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Multiple View (Deluxe King with Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Multiple View (Deluxe King with Balcony)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Multiple View (Deluxe King)

Deluxe Room, 1 King Bed (Deluxe King) | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Multiple View (Deluxe King)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace, Multiple View (Deluxe King with Balcony and Fireplac)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Fireplace, Multiple View (Deluxe King with Balcony and Fireplac)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Multiple View (Junior Suite)

Suite, 1 King Bed (Junior Suite) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Multiple View (Junior Suite)

  • 609.9 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Eldorado Hotel & Spa

Hotel in Downtown Santa Fe
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Eldorado Hotel & Spa offers 219 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

47-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nidah Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Eldorado Hotel & Spa features a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Eldorado Hotel & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Eldorado Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Faxes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Parking
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Eldorado Hotel
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Eldorado
Eldorado Hotel And Spa
Eldorado Hotel Spa
Eldorado Hotel & Spa Hotel
Eldorado Hotel & Spa Santa Fe
Eldorado Hotel & Spa Hotel Santa Fe

Eldorado Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 600 out of 1009 reviews
Rating 8 - Good. 210 out of 1009 reviews
Rating 6 - Okay. 101 out of 1009 reviews
Rating 4 - Poor. 59 out of 1009 reviews
Rating 2 - Terrible. 39 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sasha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel entrance was beautiful and the hotel lobby/bar was amazing. The rooms itself seem to be a little outdated but still comfortable. We did have one issue with housekeeping once. They did not come to clean our room until the afternoon when we were trying to get ready to leave again. Overall, I would gladly stay at this property again.
Stayed 3 nights in Dec 2024

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Wonderful hotel in an excellent location. My personal favorite is the out door hot tubs and heated pool.
Stayed 1 night in Dec 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soother at the front desk was terrific. Ben and Sylvia in the restaurant were also wonderful and attentive.
Stayed 1 night in Dec 2024

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here. We absolutely loved it!
Stayed 1 night in Dec 2024

10/10 Excellent

Malerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sanjana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Pamela, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Our favorite place to stay in Santa Fe!
Stayed 1 night in Dec 2024

10/10 Excellent

Feliz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Aliyanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Santa Fe should monitor the people hanging around the plaza. I was less that half a block from the hotel, walking on the sidewalk on the plaza when someone approached me quickly from behind asked me for money. He was so close to me on my right hand side that my husband walking next to me couldn't hear what he said
Stayed 1 night in Nov 2024

10/10 Excellent

Kent, ALBUQUERQUE

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice place, nice stay.
Stayed 1 night in Nov 2024

4/10 Poor

Michael

Stayed 4 nights in Nov 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary trip
We were surprised to read several bad reviews about this property, that was not our experience at all! The room was clean and very comfortable, with a balcony/patio and fireplace. All of staff were great. JJ in parking took good care of our car, the bellmen were super helpful and set up fires for us each night. There was only one occasion when the desk did not answer the phone right away. The restaurant was average and did not live up to the prices of the meals. The menu was limited and it was disappointing that they did not have soups of any kind. If you're looking to eat light, you may need to go elsewhere. The service at the restaurant was great but the orders were not always quite correct. Overall, this is a great place to stay and only a short walk to the plaza.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
There was an issue with our fridge and the entire unit was replaced. The check-in staff were a bit impatient, but once all was sorted out, and we were checked into our room, the service was very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karla

Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Traveled with partner
It was in a good location
Stayed 1 night in Nov 2024

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities
Taos Inn
It was a great stay as usual. We have stayed there year after year and it is always a great time. However, the beds may need to be updated. They are hard and a bit run down. Overall the property is amazing and it is the historic part of the plaza!
Stayed 2 nights in Nov 2024

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and the real wood burning fireplace in our room was such a treat! Love the heated pool and hot tubs. Just a lovely treat all around. Wish we were there longer!
Stayed 2 nights in Nov 2024

10/10 Excellent

Clark

Liked: Property conditions & facilities
We stay here every visit to Santa Fe and have a young ward at school nearby so we expect to be visiting for many years to come!!
Stayed 1 night in Nov 2024