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Hilton Santa Fe Historic Plaza

4.0 star property

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Photo gallery for Hilton Santa Fe Historic Plaza

Seasonal outdoor pool
Lobby
Exterior
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Parking available

Explore the area

Map
100 Sandoval St, Santa Fe, NM, 87501
  • Georgia O'Keefe Museum
    ‪2 min walk‬
  • Santa Fe Plaza
    ‪5 min walk‬
  • Loretto Chapel
    ‪7 min walk‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪16 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Direct Pool Access)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed (Direct Pool Access)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Allergy Friendly

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Allergy Friendly

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Allergy Friendly, Pool View

View from room

Deluxe Room, 2 Double Beds, Allergy Friendly, Pool View

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Bedrooms, Non Smoking (Casita)

42-inch flat-screen TV with satellite channels, TV

Room, 2 Bedrooms, Non Smoking (Casita)

  • 800 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub (Mobility)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Bedroom, Non Smoking (Casita)

42-inch flat-screen TV with satellite channels, TV

Room, 1 Bedroom, Non Smoking (Casita)

  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

View from room

Deluxe Room, 1 King Bed, Pool View

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking, Pool View

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Allergy Friendly

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Allergy Friendly

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Allergy Friendly, Pool View

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Pool View

View from room

Deluxe Room, 2 Double Beds, Pool View

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Allergy Friendly (Mobility, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Allergy Friendly (Mobility, Roll-in Shower)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Accessible (Direct Pool Access)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Double Beds, Accessible (Direct Pool Access)

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Santa Fe Historic Plaza

Hotel in Downtown Santa Fe
Hilton Santa Fe Historic Plaza guests can head out to the slopes, have a meal at the restaurant, and take a dip in a hot tub. Housekeeping is available once per stay.
Hilton Santa Fe Historic Plaza offers 158 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Santa Fe hotel provides complimentary wired Internet access. 42-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Relax in the hot tub after a day on the slopes or enjoy the use of a fitness center. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge).

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. Parking is available onsite for a surcharge.

Hilton Santa Fe Historic Plaza is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
ORTIZ - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Ski shuttle (surcharge)
  • Self parking on site (USD 31 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 19.75 per person
  • A restaurant

Restaurants on site

  • ORTIZ

Things to do

  • Art gallery
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 4,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 95 per pet, per stay (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 19.75 per person
  • Self parking fee: USD 31 per night (in/out privileges)
  • Pet fee: USD 95 per pet, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to August
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Historic Hotel Santa Fe Plaza
Hilton Santa Fe Historic Plaza
Hilton Santa Fe Plaza
Historic Santa Fe Plaza
Hilton Hotel Santa Fe
Hilton Santa Fe Historic Plaza Hotel Santa Fe
Hilton Santa Fe Historic Plaza Hotel
Hilton Historic Plaza Hotel
Hilton Historic Plaza
Hilton Santa Fe Historic Plaza Hotel
Hilton Santa Fe Historic Plaza Santa Fe
Hilton Santa Fe Historic Plaza Hotel Santa Fe

Hilton Santa Fe Historic Plaza Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 479 out of 1004 reviews
Rating 8 - Good. 263 out of 1004 reviews
Rating 6 - Okay. 128 out of 1004 reviews
Rating 4 - Poor. 75 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Joanne

Liked: Cleanliness, room comfort

Check-in was super easy and the front desk staff was very friendly and helpful. I called a few days prior to our arrival asking for extra blankets and pillows to be put in the room. When we arrived to the room there were no extra blankets or pillows. I had to go back to the desk after a long day of driving and ask for extra blankets. The first morning of our stay there was NO HOT WATER for the shower. I went to the front desk to report the problem and was met with an unsympathetic front desk worker. She was rude and didn't seem to care about my problem. She didn't apologize for the problem but said she would report it to maintenance. Later when we returned late afternoon, I checked the water only to find out that there still was no hot water. I went to the front desk and requested a new room which I was given. Fortunately this room had hot water for showers! Overall we slept well. The rooms were quiet and the bed was comfy!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

8/10 Good

michael

Stayed 1 night in Nov 2024

10/10 Excellent

Meredith, crown point

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walking distance to downtown and shopping
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort

Was disappointed

While the hotel is beautiful and I love the historic charm, the hotel room wasn’t the same. The hotel room had trash in it when we arrived and I believe there was mold in the room as my family had terrible headaches to the point they were on the verge of a migraine type pain. The heater also turned on making sleep almost impossible because it was so hot and the mattresses were rock hard (and I do love a firm mattress but this was so uncomfortable. We didn’t get much rest at all for the two days we stayed. I was disappointed as it looked to be a great place to stay.
Stayed 2 nights in Jan 2025

8/10 Good

Meredith, crown point

Liked: Cleanliness, amenities
Staff was friendly and the rooms was clean
Stayed 3 nights in Jan 2025

8/10 Good

L.

Stayed 2 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room was cold
Stayed 2 nights in Oct 2024

6/10 Okay

Wendy, Valencia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The A/C made noise all night which kept us up. It didn't make noise during the day. Also, the sofa had stains on it and so did some of the towels. The parking was pricey per night.
Stayed 2 nights in Jan 2025

6/10 Okay

Joshua

Traveled with family
Liked: Cleanliness, staff & service
Incidentals charge at check-in was equal to the total charge for the room. I’m sure it says this somewhere in the fine print, but I was slightly shocked to pay $1200 in incidentals hold when the stay was $1200. Seems excessive. Parking is $30 per day for self park. Also excessive. Room was nice, but we were next to the water heater (or other plumbing) for the floor, so we could hear running water 24hrs a day. There’s a large homeless encampment next to the parking lot, which makes the $30 for parking even more ridiculous. For the price, we will try somewhere else next time.
Stayed 4 nights in Jan 2025

8/10 Good

Marco

Traveled with family
Disliked: Amenities
Great location! As as a historic building you expect certain things like noisy, slow working HVAC systems and AC plugs that do not work; however the main problem is the understaffing at the property where no bell man is present, and room seevice is rearely available. After I raised my complaints to the GM they did improve and make room service available and comped it, so i also have to mention that the managment did do a huge effort to improve my overall experience.
Stayed 3 nights in Jan 2025

8/10 Good

Nidhi

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Promises they can't keep

We were celebrating our 15th anniversary and the hotel promised to send us chocolate covered strawberries! We were excited, unfortunately the strawberries never came. Multiple gentle reminders and requests didn't help. Finally we have up! The hotel also sent a letter to put a sign outside if we did not want room cleaning. We wanted cleaning, but the hotel just didn't check and assumed we didn't want it. Multiple asks didn't help and finally someone came to straighten our sheets. I wish it was at least done properly. Anyway, it was sad that spending at a fancy hotel like this lead to a sub optimal experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

ANTHONY

Friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

CHANG HUN

Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

It was nice
Stayed 2 nights in Dec 2024

4/10 Poor

Michele

Traveled with family
Disliked: Staff & service, amenities
Not a great bang for the buck. Tiny beds. Check in didn’t give us any info, we had to come back and ask piece by piece. Be prepared to pay $30 parking and resort fee. On top of room rate. Breakfast is also extra. So again, for the price, not worth it.
Stayed 1 night in Jan 2025

4/10 Poor

Huma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service due to a lack of staff… When housecleaning took away my towels without replacing them (!!!), it took the reception more than 90 minutes to get a set of towels to me. My room was on ground floor facing the parking lot, and the curtains wouldn’t close all the way. The TV in the room was prehistoric, and had no option to stream Netflix etc from our own smart devices!
Stayed 2 nights in Dec 2024

6/10 Okay

holly

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Checkin was not smooth

Checking in took 40 mins due to a man and his son trying to get a better rate and changing their rooms three times. The clerk wasn’t sure what he was doing so he had to call the manager on his cell phone. He should have told them that he needed to check us in since we were waiting over 40 mins. We finally left to go eat and we were too late for the restaurant.
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Go for another hotel in Santa Fe.

This is the worst managed Hilton hotel ever in my experiences as a Gold Honors member.
Stayed 2 nights in Dec 2024

10/10 Excellent

Esther O.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Larry

Traveled with partner
Liked: Staff & service, amenities
The location is great. The hotel is older and the rooms show it. They need to be remodeled. They don’t tell you until you check in, but parking in the hotel lit us $31.00 per night. I thought that was high. There is a parking garage and lot across the street that is much cheaper.
Stayed 3 nights in Dec 2024