Holiday Inn Express And Suites Santa Fe, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express And Suites Santa Fe, an IHG Hotel

Exterior
Indoor pool, outdoor pool, sun loungers
Exterior
Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board
Suite, Non Smoking | Living area | LED TV, pay movies

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Hot Tub
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping

Explore the area

Map
3348 Cerrillos Rd, Santa Fe, NM, 87507
  • Meow Wolf
    13 min walk
  • International Museum of Collage, Assemblage & Construction
    3 min drive
  • College of Santa Fe
    6 min drive
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    15 min drive

Room options

Suite, 1 King Bed (Bath/Shower Combo)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communication)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express And Suites Santa Fe, an IHG Hotel

Hotel in Southside
Along with an indoor pool, this hotel has an outdoor pool and a 24-hour fitness center. Free buffet breakfast, free wired internet in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a spa tub, and WiFi in public areas.
Holiday Inn Express And Suites Santa Fe, an IHG Hotel offers 60 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with satellite channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
In addition to an indoor pool and an outdoor pool, Holiday Inn Express And Suites Santa Fe, an IHG Hotel provides a spa tub and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered. A computer station is located on site and wired Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers spa services, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express And Suites Santa Fe, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 388 out of 613 reviews" "
Rating 8 - Good. 145 out of 613 reviews" "
Rating 6 - Okay. 44 out of 613 reviews" "
Rating 4 - Poor. 13 out of 613 reviews" "
Rating 2 - Terrible. 23 out of 613 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, nice place. Pool was small but kids don’t judge a pool, they just enjoy it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pricey but good
I find Holiday Inn Express to be a solid choice as long as the place has been recently updated and this one has. Clean, comfortable, good breakfast. This place was more expensive than most but that seems to be a Santa Fe thing.
Stayed 1 night in Aug 2024

4/10 Poor

Yolanda

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT STAY AT THE LOCATION IN SANTA FE!!! Our toilet did not flush and when we called for assistance they brought us a plunger to use ourselves since maintenance had gone home. Told us we could use the bathroom on the main floor if we couldn’t unclog it. When I complained to the general manager she told me “today is not the day to do this with me lady” among other rude things. DO NOT STAY HERE!!
Stayed 3 nights in Aug 2024

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Iziah

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Robert D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santa Fe Holiday Inn Express was a comfortable, affordable experience. Beds were something a person can melt into. The room and hotel, in general, were clean. Our room had a funky dirty.sock smell, except the bathroom which smelled like cleaner…not at all unpleasant. We were in a handicap-equipped room. The shower head pressure was uncomfortably strong until I adjusted the spray. A delicious breakfast buffet was offered. Nothing out of the ordinary, but sustaining and enough choice to find something good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mona.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Seneca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Oops! They did it AGAIN!!
I travel quite a bit by car between Denver and Scottsdale, so I often choose Santa Fe to layover. I booked this hotel last minute & when I pulled into the parking lot, I realized I had stayed here before. HIE is usually a safe bet so didn’t think much of it. The hotel was fine, desk & check in fine, breakfast…meh. After I ate, I went back to my room for a quick shower & checkout. I put the “Resting” or “Do not disturb” sign on the door & showered & sat on the bed nude to dress. All of a sudden, without a knock or announcement, the maid came charging in after using her passkey and wash shocked to see me! I yelled, “READ THE F’ING SIGN!!” I then realized that the same type of thing happened LAST time I stayed here. And yep, I checked, there was my review that I posted on Feb. 2nd (?) 6 months ago with the title, “They need to TRAIN THEIR HOUSEKEEPING STAFF BETTER. Unbelievable. Yes, I should have used the top lock, that was my mistake but I was in a hurry & never dreamed that someone would just charge-in without a knock or announcement. I made the desk clerk read my prior review. You can be assured that I will find someone in charge, regionally, to show this terribly managed hotel.
Stayed 1 night in Aug 2024

8/10 Good

Randall

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to things we wanted to see and do.
Stayed 2 nights in Aug 2024

10/10 Excellent

Daphney

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Onofre

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rockford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Stayed 1 night in Jul 2024

10/10 Excellent

David Murray

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay solo or with family
Stayed 1 night in Jul 2024

4/10 Poor

Julie

Liked: Room comfort
Disliked: Cleanliness
Nasty pool. Breakfast shortage.
For the money, this place was terribly disappointing. We stayed 3 nights. Day 2, they were out of breakfast (eggs, bacon, sausage, biscuits), before 8:30 am. We had to beg for a roll of toilet paper, since our restroom had very little when we got there. The pool was nasty as seen in photo. I’m guessing a health risk.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kristen

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a large group of kids and the staff was great. Breakfast was great. The building and rooms were clean and the hotel was easy to get to. Saul was behind the desk both nights we stayed and was excellent, even with all the kid requests;) We will stay again.
Stayed 1 night in Jul 2024