Inn at Santa Fe, SureStay Collection by Best Western

3.0 star property

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Photo gallery for Inn at Santa Fe, SureStay Collection by Best Western

Reception
Lobby
Mountain view
Outdoor pool
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Pool

Explore the area

Map
8376 Cerrillos Rd, Santa Fe, NM, 87507
  • La Cieneguilla Petroglyph Site
    ‪5 min drive‬
  • Meow Wolf
    ‪6 min drive‬
  • Camel Rock Casino
    ‪8 min drive‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪9 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Inn at Santa Fe, SureStay Collection by Best Western

3-star hotel in Southside
An outdoor pool, a 24-hour fitness center, and a sauna are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space.
Inn at Santa Fe, SureStay Collection by Best Western offers 99 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an outdoor pool, Inn at Santa Fe, SureStay Collection by Best Western provides a hot tub, a sauna, and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center. Guests can enjoy a complimentary breakfast. This Santa Fe hotel also offers laundry facilities, express check-out, and an elevator. Complimentary uncovered self parking is available on site, along with a car charging station.
A complimentary breakfast is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 25 2023 to January 31 2025 (dates subject to change):
  • One of the bars/lounges
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is required for transportation to and from this property

Property is also known as

Inn Santa Fe
Santa Fe Inn
Inn At Santa Fe Hotel Santa Fe
SureStay Collection Best Western Inn Santa Fe
SureStay Collection Best Western Inn
SureStay Collection Best Western Santa Fe
Inn at Santa Fe
Inn at Santa Fe SureStay Collection by Best Western
SureStay Collection by Best Western Inn at Santa Fe
Inn at Santa Fe, SureStay Collection by Best Western Hotel
Inn at Santa Fe, SureStay Collection by Best Western Santa Fe

Inn at Santa Fe, SureStay Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 871 out of 1728 reviews
Rating 8 - Good. 511 out of 1728 reviews
Rating 6 - Okay. 214 out of 1728 reviews
Rating 4 - Poor. 74 out of 1728 reviews
Rating 2 - Terrible. 58 out of 1728 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

kyha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel friendly staff rooms clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve been staying at this hotel for many years and will continue. Thank you !
Stayed 1 night in Nov 2024

6/10 Okay

GERALD

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Salahuddin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice.
Stayed 1 night in Nov 2024

2/10 Terrible

Richard

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk person was very rude and not willing to help.
Stayed 2 nights in Nov 2024

10/10 Excellent

Floyd Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all no bed bugs,at Inn at Santa Fe, SureStay Collection by Best Western. The breakfast was excellent. The stafff were attentive. I would say that the rooms could have been slightly bigger.. I would highly recommend Inn at Santa Fe! I I would highly recommend Inn at Santa Fe!
Stayed 8 nights in Oct 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great from bed linens to cleanliness. Good coffee.
Stayed 1 night in Nov 2024

10/10 Excellent

Ilse

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a nice pet area for those that travel with their furry friends. Room was clean and quiet. No complaints.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chau

Stayed 1 night in Oct 2024

4/10 Poor

Mary

Liked: Cleanliness
Disliked: Property conditions & facilities
Smallest hotel room I’ve ever had. No early check in. No towel service, short staffed.
Stayed 2 nights in Oct 2024

8/10 Good

Taewoong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a great trip at on good price.
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Dog friendly and had dogs barking in the night all 3 nights. Room didn't look like photos on site. Staff friendly Exterior area need some attention

10/10 Excellent

Raymond, Grayslake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, great coffew.
Stayed 1 night in Oct 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service
Had a little trouble using keycard. I suggest putting a bench or a chair or two in smoking area. Other than that it was a pleasant stay..
Stayed 2 nights in Oct 2024

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel located at a convenient intersection (I-25 and Cerillos). Breakfast was good, the staff was helpful, and the room was clean and quiet. Excellent bed, small room but good room layout. We stayed 3 nights and would likely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hector, Tusting

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but remodeling is in process. Good location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Beds comfy and rooms clean. Breakfast was very good.
Stayed 3 nights in Aug 2024

8/10 Good

Sharon A

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are ok but not vibrant. The room is small but very adequate for my needs on this trip. Breakfast was good but not great - not very many options, cereal, eggs, waffles & bread.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebecca, Hurricane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Oct 2024

6/10 Okay

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Little refrigerator was very loud specially at night time when sleeping.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This was a beautiful property ten years ago. I don't think the carpet has been replaced in that time. It's very stained. Please put some money into it.
Stayed 1 night in Oct 2024

10/10 Excellent

Cathy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Oct 2024