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Inn at Santa Fe, SureStay Collection by Best Western

3.0 star property

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Photo gallery for Inn at Santa Fe, SureStay Collection by Best Western

Reception
Creator video
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | 1 bedroom, in-room safe, laptop workspace, blackout drapes
Outdoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Air conditioning

Explore the area

Map
8376 Cerrillos Rd, Santa Fe, NM, 87507
  • Meow Wolf
    ‪7 min drive‬
  • Loretto Chapel
    ‪13 min drive‬
  • Santa Fe Plaza
    ‪13 min drive‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(93 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(200 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Inn at Santa Fe, SureStay Collection by Best Western

3-star hotel in Southside
An outdoor pool, a 24-hour fitness center, and a sauna are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space.
Inn at Santa Fe, SureStay Collection by Best Western offers 99 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an outdoor pool, Inn at Santa Fe, SureStay Collection by Best Western provides a hot tub, a sauna, and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center. Guests can enjoy a complimentary breakfast. This Santa Fe hotel also offers laundry facilities, express check-out, and an elevator. Complimentary uncovered self parking is available on site, along with a car charging station.
A complimentary breakfast is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is required for transportation to and from this property

Property is also known as

Inn Santa Fe
Santa Fe Inn
Inn At Santa Fe Hotel Santa Fe
SureStay Collection Best Western Inn Santa Fe
SureStay Collection Best Western Inn
SureStay Collection Best Western Santa Fe
Inn at Santa Fe
Inn at Santa Fe SureStay Collection by Best Western
SureStay Collection by Best Western Inn at Santa Fe
Inn at Santa Fe, SureStay Collection by Best Western Hotel
Inn at Santa Fe, SureStay Collection by Best Western Santa Fe

Inn at Santa Fe, SureStay Collection by Best Western Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1018 out of 1937 reviews
Rating 8 - Good. 546 out of 1937 reviews
Rating 6 - Okay. 240 out of 1937 reviews
Rating 4 - Poor. 70 out of 1937 reviews
Rating 2 - Terrible. 63 out of 1937 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall hotel was nice. The room I was in had wrappers and other pieces of trash on the floor. One of the beds looked like someone slept on top of it. And there was a dirty towel left in the sink. The staff members were great and helpful so I didn’t want to complain.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was very pleasant and staff friendly. Breakfast was okay.
Stayed 1 night in Mar 2025

6/10 Okay

Brenda

Liked: Cleanliness, staff & service

Budget friendly, but can be noisy

The price is right. Coffee actually is decent. Time before when we stayed it was quiet. This time lots of road noise with racing cars and thin walls.
Stayed 1 night in Mar 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, clean room with all of the necessities at a great price! We will return.
Stayed 1 night in Mar 2025

10/10 Excellent

STEPHANIE, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good just wish they would’ve had king size beds, and not Queen in the room and they only have one bed
Stayed 1 night in Mar 2025

6/10 Okay

Jenae

Stayed 2 nights in Mar 2025

8/10 Good

Logan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for one night. Amazing breakfast, good bed, and working AC. Shower had great pressure too. My only issue was the area. First time in New Mexico and I have never seen so many “Park at your own Risk” signs. Great way to make you feel safe. Great hotel otherwise.
Stayed 1 night in Mar 2025

8/10 Good

Amanda, Rio Rancho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean friendly budget stay in SF!
Stayed 2 nights in Mar 2025

6/10 Okay

Avery

Liked: Cleanliness, property conditions & facilities
Reasonably priced, location south of town intersection of Cerrillos road and I-25, does have a free breakfast but not any other food options.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rubén

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this is an older style hotel (ceilings aren't 10 feet high) that has been very nicely remodeled and updated. The decor was well thought out and fit the southwestern vibe of Santa Fe without feeling cutesy/kitschy or overdone. Staff were friendly and helpful. I would have enjoyed potatoes with breakfast, I like them with the green chile sauce.
Stayed 2 nights in Mar 2025

6/10 Okay

peter

Liked: Staff & service, room comfort

Overnight stay while traveling

My first room smelled so bad they had to move me to another room. The second room had a glob of hair stuck to the shower wall
Stayed 1 night in Mar 2025

4/10 Poor

Jill, Tucson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was pleasant and the bed and pillows were very comfortable. However… the air was not on in the room when I entered, and it was very hot and stuffy. I opened the window and turned the AC on and it never got to a cool comfortable temperature in the room while sleeping. After traveling all day, I was parched and wanted some cold water. I turned on the faucet and black specs came out of the faucet and the sink was not draining so those black specs were visible in the sink. I went to the front desk to ask about getting some ice and some water to drink and told him of the issue. I was told I could buy bottled water for a few dollars. I asked about switching rooms so I could have a sink that I could drink the tapwater but apparently they were sold out. Very unpleasant experience. Additionally, there was an item left in the fridge from a previous guest, which I turned into the front desk and when I pulled back the sheets, it looked like toast crumbs in the bed. I inspected the bed to make sure it wasn’t bedbugs and did not find any indication so I swept the crumbs off and went to bed. All I needed was a clean and comfortable place to sleep after traveling all day. If I return, I will bring my own water to drink because it is priced right when all I need is to get a few hours sleep before hitting the road again.
Stayed 1 night in Mar 2025

2/10 Terrible

Mary

Disliked: Staff & service
We wanted to have a late checkout but they said we needed to pay an extra $25 for only an hour more. I think that was unnecessary considering it wasn’t that nice of a place.
Stayed 1 night in Mar 2025

8/10 Good

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Milena

Stayed 1 night in Mar 2025

10/10 Excellent

Veronica

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. You get more than you pay for here. We will be back.
Stayed 1 night in Mar 2025

8/10 Good

Garry

Stayed 2 nights in Mar 2025

10/10 Excellent

Jin Ho

Liked: Cleanliness, staff & service, property conditions & facilities
It was a grea
Stayed 1 night in Mar 2025

10/10 Excellent

Clarissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 3 nights in Mar 2025

6/10 Okay

Brian, Newnan

Traveled with family
Disliked: Staff & service
Waken up on my first night by a call at 1am followed by knocking on my door. It was a staff member checking to see if the room was occupied. Who does that? Other than that there is not enough seating in the breakfast area or parking. Hotel is about what you should expect for the price but that unexpected 1am wake up will have me looking elsewhere next time i am in Santa Fe.
Stayed 3 nights in Mar 2025

10/10 Excellent

Chris

Nice place to stay!
Stayed 1 night in Mar 2025