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The Hacienda & Spa at Hotel Santa Fe

4.5 star property

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Photo gallery for The Hacienda & Spa at Hotel Santa Fe

Front of property - evening/night
Suite, Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Suite, Fireplace | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers
Couples treatment rooms, hot tub, body treatments, aromatherapy
Gym

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
537 S Guadalupe St, Santa Fe, NM, 87501
  • Santa Fe Railyard
    ‪3 min walk‬
  • Santa Fe River Park
    ‪9 min walk‬
  • New Mexico State Capitol
    ‪10 min walk‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Fireplace (Hacienda)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed, Fireplace (Hacienda)

  • 367 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Fireplace (Hacienda)

Standard Room, 2 Double Beds, Fireplace (Hacienda) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, 2 Double Beds, Fireplace (Hacienda)

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Fireplace

Suite, Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, Fireplace

  • 524 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed OR 1 King Bed

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About this property

The Hacienda & Spa at Hotel Santa Fe

4.5-star hotel in Downtown Santa Fe
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free continental breakfast, free wired internet in public areas, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a rooftop terrace are onsite.
The Hacienda & Spa at Hotel Santa Fe offers 35 air-conditioned accommodations with fireplaces and iPod docking stations. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium satellite channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, The Hacienda & Spa at Hotel Santa Fe features an outdoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a hot tub, a rooftop terrace, and a vending machine. Onsite parking is available (surcharge).

The Hacienda & Spa at Hotel Santa Fe is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Amaya - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free wired internet

Parking and transportation

  • Area shuttle up to 1 mi
  • Secured, uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Amaya

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Piano
  • Spa tub
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 6 2025 to February 10 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hacienda Hotel Santa Fe
Hacienda Santa Fe
Hotel Santa Fe
The Hacienda & Spa At Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel
The Hacienda & Spa at Hotel Santa Fe Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel Santa Fe

The Hacienda & Spa at Hotel Santa Fe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 704 out of 913 reviews
Rating 8 - Good. 150 out of 913 reviews
Rating 6 - Okay. 41 out of 913 reviews
Rating 4 - Poor. 10 out of 913 reviews
Rating 2 - Terrible. 8 out of 913 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lots of nice touches. Facility is slightly older, however feels well kept for the most part and has charm. Showers were amazing, staff was excellent. Hot tub needs some work, overall a great place. PS, spa was awesome!
Stayed 3 nights in Nov 2024

10/10 Excellent

Theresa c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service from Kevin and Jose in Hacienda lounge and all other staff as well! Appreciated the nice amenities like welcome cookies and turndown service. The shuttle service was fantastic. We’ll be back!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeff, Colorado Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this hotel's friendly and courteous staff and the unique Native American decor. The incredible abundance of framed artwork, pottery and statues was extraordinary. We visited different wings and floors of this hotel's two main buildings to view as much artwork as we could. The outdoor courtyard was serene, peaceful and reflective of Native American culture. The live music in the lounge was unique and relaxing. Parking spaces were abundant and the Railyard District for entertainment was only a few steps away. The downtown plaza was also within easy walking distance but it was nice to have access to the hotel's free shuttle if needed. We will certainly return to this hotel upon our next visit to Santa Fe, NM.
Stayed 4 nights in Nov 2024

8/10 Good

Michael

Traveled with partner
Nice property. Short on staffing in main restaurant / bar areas.
Stayed 4 nights in Oct 2024

10/10 Excellent

Elisabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel I have ever stayed in- and I have stayed in many 4-5 star hotels all over the country. A large part of the pleasure of staying at this hotel was the waitstaff. The hotel was clean and comfortable with no issues. The staff made you feel like you were the only person they had to care for. Will stay there every time I go to Santa Fe in the future.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gilda
The hotel was very nice the staff was so nice and helpful. You receive a lot of amenities for the cost of the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

jodi

Traveled with group
This was such a beautiful hotel to stay out . The staff were so friendly and the food was very good . I would definitely go back again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daryl

Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous!!!! We will be back!
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Amenities
Prompt, friendly customer service. Location excellent, walking distance to many attractions. Shuttle service appreciated. Our only issue: we know water resources are precious… but had to run faucets several minutes to achieve warm temperatures. Feels wasteful.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Donald

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice happy hour and breakfast. Friendly and helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Alida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Haciendas were beautiful! Loved all the native Indian art both inside & out! Staff on the 3rd floor for breakfast & happy hour couldn’t have been more helpful & accommodating! Looking forward to my next stay!
Stayed 4 nights in Sep 2024

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wine & Chile Festival
Perfect Quiet room Friendly staff Shuttle was wonderful
Stayed 3 nights in Sep 2024

8/10 Good

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service
We enjoyed our stay here but the property is in need of some updating and replacing worn out fixtures.
Stayed 4 nights in Sep 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Their happy hour allowed us to chat with other guests, which made the whole experience even friendlier.
Stayed 2 nights in Sep 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little vacation for my boyfriend and myself and the property was amazing. Everyone was so nice and the amenities were great.
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick, Colorado Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. Great rooms, good restaurant, friendly staff, lovely pool and hot tub. We had excellent massages at the spa. Great location. We've been to Santa Fe several times over the years and have stayed at several Santa Fe hotels. This has become out go-to.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time to stay here in 20 years. It will be my go-to next time as well! The continental bkfst, happy hour and shuttle service take it to the next level.
Stayed 2 nights in Sep 2024

10/10 Excellent

Polly, Plain City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel with friendly attentive staff. The location was perfect - easy to get anywhere you would like to go. Wonderful food. I highly recommend!
Stayed 7 nights in Sep 2024

8/10 Good

JACQUELINE, Sylmar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived right when a downpour struck It would have been nice if someone showed us where our room was cause or lent us an umbrella. And we asked but she couldn’t leave the desk. The room was hard to find and we were soaked. But otherwise a very nice place and we’re glad we stayed
Stayed 1 night in Sep 2024

10/10 Excellent

Susan, Colorado Springs

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained and the staff is friendly and courteous. Stayed in the Hacienda. Very quiet. Enjoyed the complimentary light breakfast and afternoon snacks. Able to walk to the Rail yard and appreciated the hotel shuttle. The massage at the spa was excellent.
Stayed 4 nights in Sep 2024