8/10 Good
Terezia
Traveled with group, Traveled with partner
Apr 23, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness & Service
The resort is spotless, and the staff go above and beyond—friendly, attentive, and always happy to help. We genuinely enjoyed our stay.
Buffet Experience
The on site grill staff primarily cater to Spanish speaking guests, so if you don’t speak any Spanish, have a translation app on hand. We noticed they often took orders from Spanish speakers first and you sometimes have to politely assert yourself to be served.
Compared to other Barceló properties we’ve visited, this resort’s breakfast spread felt repetitive. Fresh fruit options were limited and the same each morning, and there were no freshly squeezed juices. They offer oat and almond milk, but no soy milk, which may disappoint if you’re plant milk dependent.
Cuisine Variety
If you love authentic Mexican fare—as we do—you’ll appreciate the menu. However, international or non Mexican options are few, and the selection doesn’t change much from day to day.
Dining Experience (A la Carte Grill)
The a la carte Mexican grill is fantastic—authentic flavor, generous portions, and beautifully presented. We noticed the Japanese a la carte offered little beyond a token selection—if you love Japanese cuisine, you might want to skip it.
Overall: A very clean, service oriented resort that shines for lovers of Mexican cuisine but may feel narrow in beverage and fresh fruit choices—and could improve its English language service flow.
Terezia
Stayed 9 nights in Apr 2025