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Holiday Inn Huatulco by IHG

3.5 star property

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Photo gallery for Holiday Inn Huatulco by IHG

Property amenity
Suite, 1 King Bed | View from room
Exterior
Bar (on property)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • 24/7 front desk
  • Laundry
$91
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Blvd. Benito Juarez 604, Sector A, Santa María Huatulco, OAX, 70987
  • Playa Santa Cruz
    ‪3 min walk‬
  • Chahue Beach
    ‪18 min walk‬
  • Tangolunda Beach
    ‪7 min drive‬
  • Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Standard Room, 1 King Bed (Pet Friendly) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Marina View

Standard Room, 1 King Bed, Marina View | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Marina View

9.4 out of 10
Exceptional
(13 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Minifridge)

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed (Minifridge)

9.0 out of 10
Wonderful
(15 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Marina View (Minifridge)

View from room

Standard Room, 1 King Bed, Marina View (Minifridge)

  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Marina View (Minifridge)

Standard Room, 2 Queen Beds, Marina View (Minifridge) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Marina View (Minifridge)

10.0 out of 10
Exceptional
(4 reviews)
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Marina View

View from room

Standard Room, 2 Queen Beds, Marina View

9.0 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Standard Room, 2 Queen Beds (Pet Friendly) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(43 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Huatulco by IHG

3.5-star hotel in Santa Cruz
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Holiday Inn Huatulco by IHG offers 83 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Huatulco by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. This Santa María Huatulco hotel also offers a terrace, a vending machine, and multilingual staff. Onsite covered self parking is complimentary.

Holiday Inn Huatulco by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Jaguar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Darsena - Onsite bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 235 to 300 for adults and MXN 110 to 200 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jaguar
  • La Darsena

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 370 per pet, per night, plus a one-time cleaning fee of MXN 1000 and a deposit of MXN 1500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 235 to 300 for adults, and MXN 110 to 200 for children
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 370 per pet, per night plus MXN 1000 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Huatulco Hotel Santa María Huatulco
Holiday Inn Huatulco
Holiday Inn Huatulco Santa María Huatulco
Inn Huatulco ta ía Huatulco

Holiday Inn Huatulco by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1007 reviews
Rating 8 - Good. 222 out of 1007 reviews
Rating 6 - Okay. 46 out of 1007 reviews
Rating 4 - Poor. 17 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Stayed 3 nights in May 2025

10/10 Excellent

Tayde

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in May 2025

10/10 Excellent

Jesus

Stayed 3 nights in May 2025

8/10 Good

David, Apollo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 4 nights. Welcoming and very helpful staff. Spacious rooms with very comfortable beds. Ice cold A/C which is very important in Huatulco. Very walkable area close to restaurants and shops. Short and inexpensive cab ride to La Crucecita for great restaurants and shopping
Stayed 4 nights in Apr 2025

2/10 Terrible

Gerardo

Traveled with family
Disliked: Staff & service, amenities
The service in the restaurant was terrible, I ordered my food and my dessert never was served I was waiting 30 minutes and then I left the restaurant, I filled a complaint with a report with the reception. very bad experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the staff from the desk, to the restaurant to the cleaning staff to be so polite and helpful.
Stayed 14 nights in Apr 2025

8/10 Good

Nohemi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is delicious and worth paying the extra cost for it! If I go will be returning back.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kurt

Stayed 7 nights in Apr 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Angel

Traveled with family
Liked: Amenities
It was very clean and nice
Stayed 5 nights in Apr 2025

10/10 Excellent

Rod, La Broquerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. Can't beat the location!
Stayed 5 nights in Apr 2025

8/10 Good

juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and amenities as you would expect at a Holiday Inn in Canada. Excellent price point even lower than Canada - averaged $122/night CDN over our 7-day stay. Staff are very professional and helpful. AC is outstanding - very important!
Stayed 7 nights in Mar 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to extend our stay in Mexico due to illness and the staff of this hotel were incredibly kind and accommodating. The room was comfortable and clean, the food options were great, and it is an extremely convenient location.
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a beautiful room with lovely view of the marina. All staff very friendly and helpful. Will definitely recommend and come back.
Stayed 14 nights in Mar 2025

8/10 Good

Francisca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is clean, and close to the beach and by the marina from where we can sail to vidit the other bays. The staff is very helpful and friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Glen Arthur

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very close to the beach, and transportation.
Stayed 14 nights in Feb 2025

8/10 Good

Rosmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in front of the marina and on the main road with enough restaurants and coffee shops. Unfortunately we were there during a festival so it was extremely busy and very loud for 2 nights. Hotel pool is very small but the time we used it is wasn’t very busy. We didn’t opt for the breakfast package but ordered dinner one night which was good. One beach is a 3 minute walk while another is 15-20 minutes. Taxis are cheap to get you to the other ones. We went to Cafe Supremo Organico by taxi for coffee tasting and a tour which was amazing!
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Stayed 16 nights in Feb 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean rooms.
Stayed 6 nights in Jan 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
I knew I could trust Holiday Inn when booking, having never been to Huatulco before. Bed was comfortable. Staff friendly and helpful. I have the teeniest issues - more than one washcloth and an ice machine on each floor. But those are minor.
Stayed 7 nights in Mar 2025

10/10 Excellent

tony

Traveled with partner
Clean and all the staff were very friendly
Stayed 4 nights in Feb 2025

10/10 Excellent

Alma

Traveled with family
Liked: Amenities, property conditions & facilities
The property is great but the most important is the staff. They are great.
Stayed 8 nights in Feb 2025

10/10 Excellent

Jorge

Everything just fine
Stayed 4 nights in Feb 2025