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Hotel Castillo Huatulco & Beach Club

3.5 star property

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Photo gallery for Hotel Castillo Huatulco & Beach Club

Beach nearby, free beach shuttle, sun loungers, beach umbrellas
2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Reception
Exterior
Standard Double Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
$151
includes taxes & fees
Sep 30 - Oct 1

Explore the area

View in a map
Boulevard Santa Cruz 303, Sector A, Santa María Huatulco, OAX, 70987
  • Playa Santa Cruz
    ‪3 min walk‬
  • Chahue Beach
    ‪18 min walk‬
  • Tangolunda Beach
    ‪7 min drive‬
  • Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | 1 bedroom, in-room safe, individually decorated, individually furnished

Family Room, Multiple Beds

  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds

  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Double Room

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, in-room safe, individually decorated, individually furnished

Room Standard

  • 172 sq ft
  • Sleeps 2

View all photos for Room Standard

1 bedroom, in-room safe, individually decorated, individually furnished

Room Standard

  • 215 sq ft
  • Sleeps 5

Room Standard

9.0 out of 10
Wonderful
(4 reviews)
  • 193 sq ft
  • Sleeps 4

View all photos for Room Standard

1 bedroom, in-room safe, individually decorated, individually furnished

Room Standard

  • 322 sq ft
  • Sleeps 4

View all photos for Family Room -6 guests-

1 bedroom, in-room safe, individually decorated, individually furnished

Family Room -6 guests-

  • 452 sq ft
  • Sleeps 6

View all photos for Room Standard

1 bedroom, in-room safe, individually decorated, individually furnished

Room Standard

  • 172 sq ft
  • Sleeps 2

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About this property

Hotel Castillo Huatulco & Beach Club

3.5-star hotel in Santa Cruz
Jump on Hotel Castillo Huatulco & Beach Club's free shuttle to the beach or relax by one of the hotel's 2 outdoor swimming pools.
Hotel Castillo Huatulco & Beach Club offers 159 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Santa María Huatulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Hotel Castillo Huatulco & Beach Club are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Sit back and relax on the beach with umbrellas, sun loungers, and free beach club nearby. Bring your whole family to Hotel Castillo Huatulco & Beach Club for summer fun including 2 outdoor swimming pools, a children's pool, and a playground.

A complimentary manager's reception is offered on select days. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary. This beach hotel also offers a garden and a terrace. Complimentary covered self parking and covered valet parking are available on site.

Hotel Castillo Huatulco & Beach Club has designated areas for smoking.

The hotel offers a complimentary manager's reception on select days.
La Capilla - This buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Hotel Castillo Huatulco & Beach Club are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: MXN 350 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • La Capilla

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Library
  • Playground
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (200 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 350
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 per person
  • Early check-in fee: MXN 350 (subject to availability)
  • Late check-out fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Castillo Hotel Huatulco
Hotel Castillo Huatulco Santa María Huatulco
Castillo Huatulco Hotel
Hotel Castillo Huatulco
Castillo Huatulco Santa María Huatulco
Castillo Huatulco ta ía Huatu
Hotel Castillo Huatulco
Castillo Huatulco & Beach Club
Hotel Castillo Huatulco & Beach Club Hotel
Hotel Castillo Huatulco & Beach Club Santa María Huatulco
Hotel Castillo Huatulco & Beach Club Hotel Santa María Huatulco

Hotel Castillo Huatulco & Beach Club Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 306 out of 700 reviews
Rating 8 - Good. 230 out of 700 reviews
Rating 6 - Okay. 106 out of 700 reviews
Rating 4 - Poor. 30 out of 700 reviews
Rating 2 - Terrible. 28 out of 700 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Charles Dean

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, service was great, food was good. The beach club was very good with a pool and great lunch availability. The ocean at the beach club is not swimmable due to permanent red flags for rip tide. We had a great time.
Stayed 8 nights in May 2025

6/10 Okay

James

Stayed 8 nights in May 2025

4/10 Poor

David Yovanni, Longview

Stayed 4 nights in Apr 2025

8/10 Good

Brittany

Stayed 7 nights in Mar 2025

6/10 Okay

Richard

Over all decent. My review is very limited as I never used the beach club, and only used the restaurant for 3 breakfast meals. I used Castillo as a hub. There are way too many other options for meals, beaches, etc. to go to. The staff was nice. My room was clean. They need to change the carpet in the elevators because they are full of mould. Just climb the stairs and all is good.
Stayed 7 nights in Mar 2025

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

8/10 Good

Shelley

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was quiet, clean and had a view of the garden area, a small balcony was included. The staff were the best part of our stay they were always smiling and happy to help from Anna at the front desk to our favourite cleaners, shuttle drivers, servers as well as the concierge. All of our inquiries were answered and any issues were immediately taken care of. The food was okay, we did not go hungry. The beach club was a nice bonus however, located on a beautiful beach swimming in the ocean was risky most days but the view was incredible including seeing whales some days. The pool was clean and relaxing and the hotel shuttle was a big bonus. The hotel location is great, walk to Santa Cruise beach or shops or a quick trip in a taxi to La Cruceta for more restaurants and shops. Don’t forget to tip the staff. At times it was difficult to get smaller bills from the front desk, we were more successful asking the servers to make change.

10/10 Excellent

Heriberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos gustó todo,desde la entrada al Catillo su fachada impresionable.desde que se baja uno de automóvil…te reciben con una sonrisa agradable .bajansdo el equipaje acomodándo todo muy bien en el carrito de carga Luego en front desk la persona que nos Atendio Hazsiel Burn professional Luego nos impacto la Amabilidad en el club la playa el profesionalismo de José (mesero) gracias mil gracias Omg les Recomiendo la habitación 332 Hasta pronto Los desayunos buffet. Las cenas show todo todo muy lindoooo
Stayed 2 nights in Feb 2025

6/10 Okay

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 20 nights in Jan 2025

8/10 Good

Sheldon, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Charlene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and hotel was close to amenities. The beach club was very nice with transportation provided by the hotel.
Stayed 14 nights in Jan 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 19 nights in Jan 2025

10/10 Excellent

Stephenie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! The staff are helpful and kind, the facilities are clean and well kept. Great location and comfortable surroundings. Some of the “extra” furniture is a bit dated but otherwise clean and functional. Genuinely enjoyed my stay here. Definitely will return
Stayed 14 nights in Jan 2025

10/10 Excellent

Rosalva, NORTH HILLS

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone very helpful

6/10 Okay

john

Liked: Cleanliness, property conditions & facilities

Took 3 tries to get a decent room, but then it was

A perfect family resort, though we realized we are probably not resort travelers. All inclusive means buffet food, which is as good as can be implied and unlimited beverages, though i doubt there was ever much alcohol in any of the drinks. But thats individual taste. Our only real issue was, even though we had booked months in advance, we were given the worst room in the hotel, at the farthest end of the hall, on the ground floor and sticking up against the main street, complete with party buses going by until midnight. When we asked to change, we were told they were sold out, but in the morning we could see. The next morning we were told, yes they could move us to a garden or pool view. But we would have to pack, move out and leave our bags until 4p with no room until then. At 4p we returned. This time they gave us a room over looking the parking lot courtyard and where the main exhaust fans for the kitchen and AC system blated away. After complaining again, we were finally given a room with 2 double beds, we had booked a queen, overlooking the back garden. At lot of effort to finally get an ok room. Other than all that, it was clean, the beach club was nice and we enjoyed ourselves.
Stayed 4 nights in Feb 2025

10/10 Excellent

Elaine Cecile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff hotel rooms view
Stayed 14 nights in Jan 2025

6/10 Okay

Helen D

Traveled with family
Liked: Cleanliness
I felt very safe stay at this hotel, and it was kept very clean. I found the hotel and street noise quite bad till midnight, the waitressesreally didnt speak much English, it was often challenging to get what we ordered for breakfast even with ggogle translate. The location was great, very central.
Stayed 21 nights in Jan 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was basic. Lunch was the best deal of the day
Stayed 14 nights in Jan 2025

10/10 Excellent

Jane Lenora

Traveled with group
The hotel needs a coffee machine in the room and a fridge.
Stayed 14 nights in Jan 2025

6/10 Okay

Patricia

Traveled with partner
Liked: Cleanliness, staff & service
Good value Lots of young families having fun Beach club ocean area not safe for swimming
Stayed 7 nights in Jan 2025

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel Is nice and convenient. It was quite noisy however and the manager smoked a cigar in his office most days which smelled up the hallway on our floor I did not feel comfortable complaining to the front desk. Ironically there was a no smoking sign in the hallway near his office
Stayed 7 nights in Jan 2025

8/10 Good

Louis, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
This traditional Mexican style hotel, is located in a great Santa Cruz location. The beach, marina, tour operators, restaurants, vendors, convenience stores, etc, are just across the street. The city bus also runs right past the hotel, which is convenient, if you plan to explore centro Huatulco. Additional restaurants and the ever popular Chedraui grocery store, is a 12-15 min walk away. The front desk staff are extremely friendly and helpful. As a bonus, all guests have access to the hotel’s beach club at Playa Chahue. A dedicated shuttle service, operates every day from 9:30am - 6pm. Two negative aspects of this location are, the traffic noise if your room faces the street, and the very poor wifi service on the hotel property.
Stayed 5 nights in Jan 2025

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 4 nights in Jan 2025

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024