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AC Hotel by Marriott Santa Marta

3.5 star property

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Photo gallery for AC Hotel by Marriott Santa Marta

Children's area
Room, 2 Double Beds, Non Smoking, Balcony | In-room safe, desk, soundproofing, iron/ironing board
View from property
Room, 1 King Bed, Non Smoking, Sea View (Balcony) | In-room safe, desk, soundproofing, iron/ironing board
Room, 1 King Bed, Non Smoking, Sea View (Balcony) | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
CALLE 23 NO. 1C - 79, Santa Marta, 470004
  • Bahia de Santa Marta
    ‪4 min walk‬
  • Santa Marta Beach
    ‪4 min walk‬
  • Parque de los Novios
    ‪4 min walk‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking, City View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Room, 2 Double Beds, Non Smoking, Balcony | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, Non Smoking, Balcony

  • 366 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Room, 1 King Bed, Non Smoking, Sea View (Balcony) | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking, Sea View (Balcony)

  • 366 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel by Marriott Santa Marta

3.5-star hotel in Historic Center
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and a playground. Housekeeping is available on request.
AC Hotel by Marriott Santa Marta offers 112 accommodations with safes and complimentary bottled water. LED televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, AC Hotel by Marriott Santa Marta provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1507 square feet (140 square meters) include conference space. This beach hotel also offers a library, a terrace, and multilingual staff. Limited onsite parking is available on request.

AC Hotel by Marriott Santa Marta is a smoke-free property.

A complimentary manager's reception is offered each day.
AC Kitchen - This poolside restaurant specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare.
AC Lounge - This cocktail bar specializes in Spanish cuisine and serves light fare only. Open daily.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: COP 52,000 for adults and COP 52,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,507 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately COP 52000 for adults and COP 52000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

AC Hotel Marriott Santa Marta
AC Marriott Santa Marta
Ac By Marriott Santa Marta
AC Hotel by Marriott Santa Marta Hotel
AC Hotel by Marriott Santa Marta Santa Marta
AC Hotel by Marriott Santa Marta Hotel Santa Marta

AC Hotel by Marriott Santa Marta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 244 out of 411 reviews
Rating 8 - Good. 100 out of 411 reviews
Rating 6 - Okay. 31 out of 411 reviews
Rating 4 - Poor. 19 out of 411 reviews
Rating 2 - Terrible. 17 out of 411 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luisa Fernanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. The bed was comfy. The hotel had a casino. It was close to a nice mall. The service was good.
Stayed 4 nights in Dec 2024

10/10 Excellent

YONIER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

lazaro m

Stayed 5 nights in Oct 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great area & very very impressive
Stayed 6 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness
Disliked: Amenities
I visited Colombia for the first time and was happy with the location of this hotel! Walk to restaurants, shops, the Marina and beaches!
Stayed 3 nights in Dec 2024

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 2 nights in Dec 2024

6/10 Okay

Kyeong-Sook, Evanston

Liked: Cleanliness
The location was good. The staff lacked English competence although I managed to get by but at times that can be frustrating. One thing about the room I stayed in had a very unusual or impractical design of the vanity-the sink and the countertop which had no guard to catch water from dripping to the floor,from the sink countertop. I had a big towel in the floor to catch the dripping water. That was strange and something I’d never seen. Also the windows were not well soundproof. Overall, I think it was a decent place to stay.
Stayed 2 nights in Dec 2024

4/10 Poor

Scott, Waukee

Disliked: Staff & service, property conditions & facilities
The window seals were bad and it was difficult to keep the room cool. The LVT tiles were poorly installed and there were gaps between tiles. The shower seal was bad and water puddled in the floor. The floor was dirty and I had to wash the floor the day I arrived. The day before I left, my bottled water was not replenished, and the soft drinks in the mini bar were not replenished. I had to go out buy water myself.
Stayed 3 nights in Nov 2024

10/10 Excellent

Iliana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Reinaldo

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

María Isabel Hurtado

Liked: Cleanliness, staff & service, property conditions & facilities
Todo fue excelente
Stayed 2 nights in Nov 2024

8/10 Good

Annia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, clean, modern and safe.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brandon at the Lounge bar downstairs was exceptional! He was warm and welcoming and makes a VERY good Moscow Mule. The rest of the staff was very pleasant and the property is beautiful and the scenery is gorgeous!
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Its a Marriott, and a good one too, so you know what you are going to get
Stayed 2 nights in Nov 2024

10/10 Excellent

Manuel A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anabella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient and quite which we love it very much, located in the heart of the city where you have diverse options such as walking, taxis and/or public transportation to further different places and alternatives for touristic attractions if that's your preference, let's not forget main entrance of the hotel already decorated with christmas spirit and relaxing smell inside the property, all staff super friendly and very attentive, in another hand of course building has some flaws which require attention and maintenance; overall it was a wonderful and relaxing experience. thank you all for that.
Stayed 5 nights in Nov 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very hospitable and friendly.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ivelitze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel
We love all the spaces in the hotel. We watched the sunset from the pool and it was very nice. We loved the breakfast, very varied. Delicious hot chocolate. The hotel is very well located, very close to the marina and beach.
Stayed 1 night in Nov 2024

10/10 Excellent

Annia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Diego

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

ALAN R

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of Santa Marta. Rooms are modern and comfortable- storage and shelf space a little limited. A wonderful pool and bar which was one of the highlights of our vacation.The breakfast buffet is wonderful and other food we ordered very good. The staff are extremely friendly and helpful. Close to all the sights and beaches in the city. Santa Marta was extremely hot and humid on our visit so the AC was a wonderful oasis and helped make our vacation special.
Stayed 2 nights in Oct 2024

10/10 Excellent

Julio E

Liked: Cleanliness, staff & service, property conditions & facilities
This was due to street issues and sewage drain flooding and smell
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria Augusta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great . I don’t have any complaint.
Stayed 3 nights in Oct 2024

10/10 Excellent

German

Traveled with family
Liked: Amenities
Great service. Everything walking distance.
Stayed 3 nights in Oct 2024