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Best Western Plus Santa Marta Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Santa Marta Hotel

Poolside bar
Outdoor pool, sun loungers
Lobby sitting area
View from property
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking included

Explore the area

Map
Calle 24 No 3-65, Santa Marta, 470004
  • Parque de Los Novios
    6 min walk
  • Marina Santa Marta
    7 min walk
  • Santa Marta Cathedral
    7 min walk
  • Santa Marta (SMR-Simon Bolivar)
    28 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Living Room)

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

  • 258 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

AC Hotel by Marriott Santa Marta

Pool
Kids pool
Free WiFi
Restaurant
4.3 out of 5, Excellent, (370)
The price is $127
per night
$127 total
includes taxes & fees
Jan 7 - Jan 8
AC Hotel by Marriott Santa Marta

About this property

Best Western Plus Santa Marta Hotel

3.5-star hotel in Historic Center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Best Western Plus Santa Marta Hotel offers 126 accommodations with minibars and espresso makers. 42-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Plus Santa Marta Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

A 24-hour business center is on site at this 3.5-star property. Event facilities measuring 409 square feet (38 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Plus Santa Marta Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Blue Ribbon - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: COP 26,000 for adults and COP 26,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Ribbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 409 square feet of conference space

Outdoors

  • In a regional park
  • On the boardwalk/promenade
  • Pool loungers
  • Rooftop terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Tile flooring in room

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 60000.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 26000 for adults and COP 26000 for children
  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: COP 60000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking height restrictions apply

Property is also known as

Best Western Plus Santa Marta
Best Western Plus Santa Marta
Best Western Plus Santa Marta Hotel Hotel
Best Western Plus Santa Marta Hotel Santa Marta
Best Western Plus Santa Marta Hotel Hotel Santa Marta

Best Western Plus Santa Marta Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 320 out of 513 reviews" "
Rating 8 - Good. 137 out of 513 reviews" "
Rating 6 - Okay. 30 out of 513 reviews" "
Rating 4 - Poor. 11 out of 513 reviews" "
Rating 2 - Terrible. 15 out of 513 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Pedro, San Juan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con excelente ubicacion, la vista en la piscina es de primera. Tengo 3 observaciones.... 1. No ofrecer algo en la plataforma, segun tenia una botella de vino por la reserva. (NUNCA HUBO NADA) 2. El baño muy incomodo, me refiero al inodoro, literal sientes que estas en el lavamos. 3. En cuanto a las toallas, entiendo que NO tengo porque pedir nuevas. Si fueron a realizar limpieza, que solo fue arreglar la cama,pero me dejaron la misma toalla toda la estadia. Se que uno puede solicitarla, pero las empleadas deberian ver, si estan muy humedas porque no estan al sol, pues deben dejar nuevas a los huespedes. Ultimamente, la app dice unas coss que sorprenden a uno pero no son recibidas.
Stayed 3 nights in Sep 2024

10/10 Excellent

john

Stayed 3 nights in Aug 2024

10/10 Excellent

Gasper

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good & clean employees very helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

Mauricio

Stayed 4 nights in Aug 2024

8/10 Good

Orrin

Stayed 1 night in Aug 2024

8/10 Good

Yurien

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos

Stayed 3 nights in Aug 2024

6/10 Okay

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe around the hotel in the night
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan, Auckland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great valie for money. The hotel is lovely, super clean and within walking distance to the parque de los novios. Our room was spacious, breakfast was lovely with good options of delicious Colombian food. The pool was great, however I recommend you tonuse it early as it gets extremely busy after 5pm once everyone returns to the hotel. Service in general was great!
Stayed 5 nights in Aug 2024

8/10 Good

Vananh, silver spring

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is near a bus station that goes to Barranquilla and Cartagena.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yecid

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. The service, food and hospitality was excellent. Maybe the area doesn't look safe but i had the chance to walk to the old part of the city with my family without any issue. I wpuld recommend it without hesitation.
Stayed 3 nights in Aug 2024

10/10 Excellent

JOSE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel Esteban

Traveled with family
Excelente
Cómodo, bien ubicado y en excelentes condiciones.
Stayed 1 night in Aug 2024

10/10 Excellent

Franklin

Traveled with family
Stayed 1 night in Aug 2024

8/10 Good

arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property served by awesome staff, very nice stay
Stayed 1 night in Jul 2024

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Stayed 2 nights in Jul 2024

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a quiet oasis in noisy Santa Marta
Stayed 2 nights in Jul 2024

10/10 Excellent

Olbert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Luis Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo perfecto gran hotel gran atención
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but a little removed
Really enjoyed my stay, even though the property is a few blocks away from the main tourist areas. Neighborhood can be a tiny bit sketchy, but the service and quality make up for it, as long as you know where you're going you'll be fine. I certainly didn't feel at risk while walking, unlike some other cities in Colombia. The staff bent over backwards to make sure I had a good stay, I'm sure they will do the same for you.
Stayed 1 night in Jul 2024

8/10 Good

Anup

Stayed 1 night in May 2024

8/10 Good

Aida Paola

Stayed 1 night in Jul 2024