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Casa de Isabella, a Kali Hotel

3.5 star property

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Photo gallery for Casa de Isabella, a Kali Hotel

Outdoor pool, open 8 AM to 10 PM, sun loungers
Suite, Private Pool | Egyptian cotton sheets, premium bedding, down comforters
Terrace/patio
Suite, Private Pool | Egyptian cotton sheets, premium bedding, down comforters
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Carrera 2da No. 19-20 El Centro, Santa Marta, Magdalena, 470004
  • Parque de Los Novios
    ‪2 min walk‬
  • Santa Marta Beach
    ‪2 min walk‬
  • Simón Bolivar Park
    ‪3 min walk‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪33 min drive‬

Room options

View all photos for Suite, Private Pool

Suite, Private Pool | Egyptian cotton sheets, premium bedding, down comforters

Suite, Private Pool

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, down comforters

Superior Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Egyptian cotton sheets, premium bedding, down comforters

Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

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Outdoor pool

Best Western Plus Santa Marta Hotel

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4.5 out of 5, Wonderful, (543)
The price is $111
per night
$111 total
includes taxes & fees
Feb 23 - Feb 24
Best Western Plus Santa Marta Hotel

About this property

Casa de Isabella, a Kali Hotel

3.5-star hotel in Historic Center
This hotel features an outdoor pool, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite.
Casa de Isabella, a Kali Hotel offers 10 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium digital channels, first-run movies, and Netflix. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This boutique hotel also offers an outdoor pool, a terrace, and multilingual staff. Concierge services and a complimentary grocery shopping service can be provided. Guests can use the outdoor pool at a partner property.

Casa de Isabella, a Kali Hotel has designated areas for smoking.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels
  • First-run movies
  • iPod dock
  • Netflix

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Isabella Hotel
Casa Isabella Hotel Santa Marta
Casa Isabella Santa Marta
Casa Isabella Kali Hotel Santa Marta
Casa Isabella Kali Hotel
Casa Isabella Kali Santa Marta
Casa Isabella Kali
Casa De Isabella, A Kali
Casa de Isabella a Kali Hotel
Casa de Isabella, a Kali Hotel Hotel
Casa de Isabella, a Kali Hotel Santa Marta
Casa de Isabella, a Kali Hotel Hotel Santa Marta

Casa de Isabella, a Kali Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 173 out of 231 reviews
Rating 8 - Good. 38 out of 231 reviews
Rating 6 - Okay. 11 out of 231 reviews
Rating 4 - Poor. 3 out of 231 reviews
Rating 2 - Terrible. 6 out of 231 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, Lenexa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time i’ve stayed here. I got suite #10 that has a private terrace and small pool. it was incredible and absolutely romantic. Great location, great breakfast and all the staff are wonderful!
Stayed 3 nights in Oct 2024

10/10 Excellent

Emory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property in Santa Marta. Convenient to the beach, restaurants and parks. Breakfast was always top notch with attentive staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Emory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a pleasant find. Very comfortable room with everything working as it should. Included breakfast each morning was very good and no scimping on portions. Offered coffee refills upon request with no problem. Only improvement would have been to have better internet signal in our 3rd floor room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sifredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mejor cuarto que me he quedado con piscina privada en el techo, se lo recomendamos a cualquier persona.
Stayed 2 nights in Jul 2024

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
This is an ice property and I have stayed in this neighborhood before so I knew the issues with the streets being unsavory at times. Close to the beach Room was a decent size. Breakfast was ok but not great. You have to pick from a few choice and none were great for me. I like to pick my own breakfast from the buffet and this way I see in advance what I am getting.
Stayed 3 nights in Mar 2024

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and part of a group of properties with Kali in the name. This place has a very nice second floor are for relaxing but not one relaxing chair. The poolmwas very clean but almost in the lobby but an alternative on the third floor. I had requested and extra couple of hours to keep my bag before leaving for a flight and they requested 100,000$ pesó for the time. This I find greedy when the rate for a night is 300,000. The area is ok but not terrific. Just about two blocks from the action but unsavoury when it get dark. The room was a food size but I was lacking wifi in the room and had to use my cell phone data or leave the room to use the hotel WiFi. I had to speak to the manager and she didn't speak any English and someone had to interpret making for added confusion. Their other hotel was closer to the beach which I liked better and was way less money too. The breakfast is set choices and therefore limited variety.. Coffee was like pulling teeth almost like they didn't want you to have more than one cup. The women serving were nice and tried to accommodate me Shower was really big and had a Multi head sprayers
Stayed 3 nights in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great staff
Beautiful hotel, I highly recommend the suite with a private deck/pool. Not a huge pool but so nice to have a private space to hang out. The rooms and courtyard are stunning. The staff was very kind and accommodating, always able to help with anything we needed.
Stayed 1 night in Mar 2024

2/10 Terrible

edgar andres

Liked: Cleanliness, staff & service, amenities
There is not tv signal on the room, no direct tv or local tv channels.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's so good we returned for another night and will probably book it again before we fly out of Santa Marta
Stayed 1 night in Feb 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very charming colonial style hotel. My recommendation to m was large and pretty. I particularly want to recommend the staff who are extremely kind and helpful
Stayed 3 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Hotel Isabella
Santa Marta is a lovely, vibrant old town. Great bars and restaurants.As many different types of shops as you need. Everyone is very friendly and helpful. We had great meals and a lot of fun. This hotel was superb, the best we've had in Colombia. Super staff, such beautiful decor inside and out. The pool was lovely.Excellent breakfast. Highly recommended. Thank you
Stayed 2 nights in Feb 2024

8/10 Good

Yessy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was not available due to an issue with their pool however they were gracious enough to send us to their sister location casa de Leda which was a beautiful property in a perfect location was clean, very well laid out, breakfast was great staff was great, I would definitely return
Stayed 3 nights in Jan 2024

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and in a great location. We were close to the beach and to the central plazas and shopping. I would highly recommend the hotel. Our only problems were that the wifi was weak and although the staff were very friendly and wanted to be helpful (one spoke excellent English), they weren't able to effectively direct us to an ATM or restaurants that met our needs. We also had an issue with Expedia charging us twice for the rooms (not the hotels fault), but the hotel promised to send an email to us confirming that we only used the one set of rooms, so we could use that to get a refund from Expedia, but we never received that email.
Stayed 1 night in Jan 2024

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff — super friendly and welcoming. This hotel had THE best breakfast and is walking distance to fancy restaurants and the parque de Los Enamorados, where you can find more affordable meal options (though still in the tourist area). Its central location means it could be a little loud at night and early in the morning. Bring earplugs and you’ll be fine.
Stayed 3 nights in Jan 2024

10/10 Excellent

Alan, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 2 nights in Sep 2023

10/10 Excellent

Jaime, St Georges

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit of a Gem. Its setup like an old Spanish house with a court yard all the rooms face. Breakfast is included and its a block away from Parque de los Novios. Also a block away from the boardwalk and marina. If I visit Santa Marta again I will try and stay here.
Stayed 4 nights in Sep 2023

8/10 Good

Dre

Liked: Staff & service, amenities, property conditions & facilities
Nice, clean hotel. One block from the bay, good breakfast, nice rooms
Stayed 3 nights in Aug 2023

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Great spot. Charming and helpful staff. We had a suite with a roof top plunge pool overlooking the sea. Great pool in the hotel as well.
Stayed 4 nights in Jul 2023

6/10 Okay

Kyle

Stayed 1 night in Jun 2023

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful grounds
Had a private pool suite There are 2, both are pictures but.lpok very different. The pool is above.the room with a private entrance. The view behind the hotel.is not.the nicest but you do get an ocean view. It is more of a wading pool (hot.tub size) but well worth a way to beat the hwat, relax, have a nice.glass.of wine at night with a view. Hotel is in a safe area 1 block away from parque de the novios which qas very convenient. Breakfast was great and staff was very friendly and accomodating.
Stayed 3 nights in Feb 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable rooms. The staff is very friendly and helpful. It's a bit noisy at night with music from the square, so bring earplugs.
Stayed 3 nights in Dec 2022

2/10 Terrible

Roberto

Stayed 1 night in Aug 2022

10/10 Excellent

Eduardo

Stayed 2 nights in Aug 2022