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Hotel Puerto Pelicano

3.0 star property

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Photo gallery for Hotel Puerto Pelicano

Outdoor pool
Point of interest
Reception
Point of interest
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping

Explore the area

Map
Cl. 16 #2 - 39, Centro, Santa Marta, Santa Marta, Magdalena, 470004
  • Parque de los Novios
    ‪3 min walk‬
  • Santa Marta Cathedral
    ‪3 min walk‬
  • Bahia de Santa Marta
    ‪5 min walk‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪19 min drive‬

Room options

View all photos for Superior Double Room, Balcony

In-room safe, individually decorated, desk, laptop workspace

Superior Double Room, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | In-room safe, individually decorated, desk, laptop workspace

Junior Suite, Balcony

  • 1055 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, individually decorated, desk, laptop workspace

Standard Quadruple Room

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Standard Double or Twin Room

In-room safe, individually decorated, desk, laptop workspace

Standard Double or Twin Room

  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Puerto Pelicano

3-star hotel in Historic Center
Along with an outdoor pool, this hotel has a bar/lounge and a poolside bar. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, a hot tub, and coffee/tea in a common area. Change of towels is available on request.
The Orange House offers 12 accommodations, which are accessible via exterior corridors and feature safes and ceiling fans. Rooms open to balconies. These individually decorated accommodations include desks. 50-inch Smart televisions come with premium digital channels.

Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads. This Santa Marta hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Orange House features an outdoor pool and a hot tub. The hotel offers a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers a terrace, tour/ticket assistance, and coffee/tea in a common area.

The Orange House has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Terrace

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of COP 50000 per accommodation (varies based on length of stay)
Welcoming dogs and cats only

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 50000 per accommodation (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Property Registration Number 178848

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 9:00 PM
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Cl. 16 2 39
The Orange House
Hotel Puerto Pelicano Hotel
Hotel Puerto Pelicano Santa Marta
Hotel Puerto Pelicano Hotel Santa Marta

Hotel Puerto Pelicano Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 21 out of 26 reviews
Rating 8 - Good. 2 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 2 nights in Jan 2025

10/10 Excellent

Katarzyna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención por parte del personal es excelente, son super amables, el hotel es súper limpio, muy central
Stayed 2 nights in Aug 2024

2/10 Terrible

Marco, Racine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

It's ok

Bed was a good size for double, one hard pillow and one very soft pillow could do with review. Aircon cold, next to no hot water. Bathroom had mould in shower. I recommend a chair and bin be input into the large room (plenty of space for bags) outside of the bin in the bathroom. Door lock was push button lock. We were on the ground floor and had little protection from noise and light via the one window. Ok for price but should be a wee bit cheaper in my opinion. Breakfast was ok, rooftop hammocks were nice.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

I would go back

The staff was very helpful and the location convenient. There was loud music from a club nearby one night, but they ended at midnight.
Stayed 2 nights in Mar 2024

6/10 Okay

Karl Edward

Traveled with partner
Liked: Cleanliness, staff & service
This is a three star hotel, not four and a half! It’s a quaint boutique hotel with small rooms and not luxurious in the least. The staff is fantastic, the pool is nice and the breakfast and coffee were good. The water temperature in the shower is lukewarm, definitely not hot. We had two maintenance issues with clogged drains in the shower and bathroom sink and they were fixed promptly. Make sure you bring your own shampoo, etc because none is provided. The location of the hotel is excellent and it’s an interesting old building.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ydania

Liked: Staff & service, property conditions & facilities
Great place loved the ambiance and the location was perfect
Stayed 1 night in Feb 2024

8/10 Good

Josephine

Stayed 10 nights in Feb 2024

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place, Great Staff, Great Location!

Great place with very friendly, professional, and attentive staff. Felt comfortable before I even walked in the door as the lobby view from the street is pleasant and open. Breakfast and coffee were delicious and made to order. Has a bit of the social feel of a hostel while retaining the service, privacy, and convenience of a hotel. It was also right next to the best restaurants in the city and the beach. Would definitely stay again.
Stayed 3 nights in Feb 2024

10/10 Excellent

pedro

Stayed 1 night in Feb 2024

10/10 Excellent

Chelsey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating, would definitely return for another stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ken

Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a great stay look no further then the Orange House Hotel. Mario and Jefferson are usually the guys that welcome you and these guys optimize what customer service is all about. These guys and all the staff go out of the way and make it a mission to make sure you have a great stay. The Orange House is centrally located and the premises are beautiful. Again, a big thank you to Mario and Jefferson for such a great stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and perfect location for restaurants, beach, boardwalk, and marina. Friendly staff that were helpful in every way. Thank you!!!
Stayed 8 nights in Dec 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable quiet with friendly helpful staff and a great central location
Stayed 9 nights in Nov 2023

10/10 Excellent

Jairo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvería sin problema

El centro de Santa Marta está muy bonito y este hotel esta ubicado muy bien. Se puede caminar por los alrededores sin problema. Las personas del hotel son muy amables. Esto enamora al huésped. El desayuno está bien. Ofrecen agua y café 24 horas al día. Excelente detalle. No me gustó la piscina, ni el bar arriba, porque fumaban mucho. Así sea al aire libre no debería permitirse fumar allí. Volvería sin problema a hospedarme allí. Se debe revisar la ducha del baño, porque se acumula agua y así mismo los oscurecedores de la habitación, porque están puestos al revés. No tiene ascensor, así que si tienen equipaje voluminoso deben subir dos o tres pisos por la escaleras, eso no está tan bien. Si no desean subir escaleras, deben pedir que su habitación sea en el primer piso.
Stayed 1 night in May 2024

10/10 Excellent

JORGE ANTONIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que esta cerca de todo, muy limpio,
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité/prix

Une nuit avant de faire le trek de la cité perdue et j’ai adoré! J’ai tellement adoré que j’ai repris une nuit pour mon retour du trek et j’ai même pu laisser des affaires. Personnel très sympathique, petit dej au top, rooftop reposant et une localisation parfaite qui nous donne un accès rapide à de très bons restaurants. Je ne peux que recommander.
Stayed 1 night in Mar 2024

10/10 Excellent

Hans Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024