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GHL Relax Hotel Costa Azul

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GHL Relax Hotel Costa Azul

2 outdoor pools, open 9 AM to 9:00 PM, pool umbrellas, sun loungers
View from property
Front of property
View from property
1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Spa
  • Pool
  • Breakfast included

Explore the area

Map
Zona Franca Pozos Colorados km 19, via Cienaga, Santa Marta, Magdalena, 470006
  • Zazue
    6 min drive
  • Bello Horizonte Beach
    18 min drive
  • Rodadero Beach
    24 min drive
  • Santa Marta (SMR-Simon Bolivar)
    7 min drive

Room options

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room

  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 1 Bedroom

  • 753 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 Twin Sofa Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • 753 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Junior

1 bedroom, premium bedding, minibar, in-room safe

Double Suite Junior

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Room Standard

  • Sleeps 2
  • 2 Full Bed(s)

Similar properties

Exterior

Mercure Santa Marta Emile

Pool
Spa
Pet friendly
Kids pool
4.5 out of 5, Wonderful, (683)
The price is $357
per night
$357 total
includes taxes & fees
Jan 1 - Jan 2
Mercure Santa Marta Emile

About this property

GHL Relax Hotel Costa Azul

3.5-star Santa Marta hotel with 2 outdoor pools
At GHL Relax Hotel Costa Azul, you can relax at one of the 2 outdoor swimming pools, play on the beach, or spend the day at a complimentary water park.
GHL Relax Hotel Costa Azul offers 67 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. 45-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to GHL Relax Hotel Costa Azul for summer fun including 2 outdoor swimming pools, a complimentary water park, and a children's pool.

A complimentary breakfast is offered each morning. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

GHL Relax Hotel Costa Azul is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.
Yaharo - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Yaharo

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free water park
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 45-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50000 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 50000 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

GHL Comfort Costa Azul
GHL Comfort Costa Azul Santa Marta
GHL Comfort Hotel Costa Azul
GHL Comfort Hotel Costa Azul Santa Marta
GHL Relax Hotel Costa Azul Santa Marta
GHL Relax Costa Azul Santa Marta
GHL Relax Costa Azul
Ghl Relax Costa Azul
GHL Relax Hotel Costa Azul Hotel
GHL Relax Hotel Costa Azul Santa Marta
GHL Relax Hotel Costa Azul Hotel Santa Marta

GHL Relax Hotel Costa Azul Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 241 out of 496 reviews" "
Rating 8 - Good. 180 out of 496 reviews" "
Rating 6 - Okay. 48 out of 496 reviews" "
Rating 4 - Poor. 16 out of 496 reviews" "
Rating 2 - Terrible. 11 out of 496 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and the beach are very close to each other and the restaurant. Also the staff are incredible. Everybody here was very nice from the front desk to the bar to the restaurant.
Stayed 2 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
It’s directly on the beach
Stayed 4 nights in Aug 2024

8/10 Good

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel, our suite was comfortable. I did not like that they charged a small fee daily per person for insurance because the first time I heard about it was at check out. It's away from everywhere which It's an advantage if you are planning to stay in the hotel all the time but not if you have business to do in the city which was our case. Food is delicious, service is good. I am not happy with the spa service which is not really offered by the hotel but another business, the girls that came to do mani-pedi were rude, overall, lack of customer service skills, we had a relaxing massage and it was ok.
Stayed 3 nights in Aug 2024

8/10 Good

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and safe, the rooms are big and comfortable and the staff supportive and diligent most of the time. Breakfast good. Thank you
Stayed 3 nights in Aug 2024

10/10 Excellent

Guy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kudos from our whole family, we loved it!
The whole family really enjoyed this hotel. First, it felt safe with guards at entrance and exits. Then, the facilities are great for kids, the two pools and the proximity to the beach. The restaurant also serves great food with a buffet breakfast. We used this hotel as our base to explore the surrounding areas, cities, beaches and the famous Tayrona Park. We also left our car there while travelling by plane to Medellin. The four of us highly recommand this hotel! Kudos!
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Stayed 1 night in Jul 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE FOOD IS AMAZING
Stayed 1 night in Jul 2024

8/10 Good

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Libardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

Thomas Lee

Liked: Cleanliness, staff & service
Disliked: Amenities
For the most part the staff was friendly and accommodating Nothing to do on the beach which is closed at night for security reasons. If you want to take a romantic walk on the beach at night, it’s the wrong place to go. The food is decent but expensive for the area. The night manager takes kickbacks from the cab drivers openly which comes out of your pocket because those drivers charge you extra extra to make the kickback back. Ride that cost me 90 pesos going out cost 50 pesos coming back in….. Because of this alone I will not be back. This place is very far away from town and I spent the majority of my vacation money in taxis getting overcharged partly because of the night manager/front desk gentleman. Next time I’m staying in Santa Marta proper, it’s all beach there….
Stayed 5 nights in May 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coffee
All was good….. except coffee was not free in the room. Plus the coffee maker was not working.
Stayed 5 nights in May 2024

10/10 Excellent

Luceliz

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

andres bernardo restrepo

Stayed 2 nights in Apr 2024

10/10 Excellent

KEVIN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff and great hotel , everything was very clean . The only bad thing about this hotel is the location , nothing is around to walk or do anything , is 25 min away from the city of Santa Marta . But in overall my experience at the hotel was great .
Stayed 3 nights in Apr 2024

10/10 Excellent

maria

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing
Stayed 2 nights in Mar 2024

2/10 Terrible

keith

Stayed 1 night in Feb 2024

10/10 Excellent

Lady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Kelly

Stayed 1 night in Jan 2024

8/10 Good

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ghl árelas Costa Azul is an old but well maintained property, exceptionally clean but far from all kind of activities. Good for families with small children, not so much for adults. It has just one restaurant, not any bars and the food is pretty limited
Stayed 6 nights in Nov 2023

6/10 Okay

Sonia

Traveled with family
pool and beachfront are excellent
Stayed 3 nights in Nov 2023

6/10 Okay

Mariana

Traveled with family
Liked: Cleanliness, amenities
It could be better
Stayed 3 nights in Nov 2023

8/10 Good

Francisco, Woodstock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach access from the hotel, large pool and convenient bar.
Stayed 1 night in Oct 2023

8/10 Good

Javier

Stayed 1 night in Sep 2023

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic. Pool was great. Nice grounds. Relaxing place
Stayed 3 nights in Sep 2023