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Hotel Boutique Casa Carolina

4.0 star property

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Photo gallery for Hotel Boutique Casa Carolina

3 outdoor pools, sun loungers
Courtyard
Restaurant
Boating
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa

Explore the area

Map
Calle 12 # 3-40, Centro Histórico, Santa Marta, Magdalena, 470004
  • Santa Marta Cathedral
    ‪4 min walk‬
  • Parque de los Novios
    ‪6 min walk‬
  • Marina Santa Marta
    ‪10 min walk‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪33 min drive‬

Room options

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite

Suite | View from room

Suite

  • 646 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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The price is $108
per night
$108 total
includes taxes & fees
Apr 30 - May 1
Best Western Plus Santa Marta Hotel

About this property

Hotel Boutique Casa Carolina

4-star hotel in Historic Center
This smoke-free hotel features 3 outdoor pools, a full-service spa, and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Boutique Casa Carolina offers 25 air-conditioned accommodations with tablet computers and iPod docking stations. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and minibars. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is offered daily and in-room massages can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include sports massages, facials, body wraps, and body scrubs.
Hotel Boutique Casa Carolina features a full-service spa, 3 outdoor swimming pools, a hot tub, and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Colonial hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Boutique Casa Carolina is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Hotel Boutique Casa Carolina has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Boat tours
  • Children's pool
  • Fishing
  • Full-service spa
  • Hot tub

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Built in 1780
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • iPod dock
  • MP3 dock
  • Tablet computer

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: COP 2500 per stay
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 40000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Boutique Casa Carolina Santa Marta
Hotel Boutique Casa Carolina
Boutique Casa Carolina Santa Marta
Boutique Casa Carolina
Casa Carolina Santa Marta
Hotel Boutique Casa Carolina Hotel
Hotel Boutique Casa Carolina Santa Marta
Hotel Boutique Casa Carolina Hotel Santa Marta

Hotel Boutique Casa Carolina Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 244 out of 340 reviews
Rating 8 - Good. 70 out of 340 reviews
Rating 6 - Okay. 15 out of 340 reviews
Rating 4 - Poor. 3 out of 340 reviews
Rating 2 - Terrible. 8 out of 340 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

grizel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the facilities. I was not so crazy about the surrounding area. You have to walk about 10 min to get to the plaza and the area that is more active. This city has a great deal of vacant commercial properties and folks hanging out. During the evening I suggest you take a cab to enhance your safety.
Stayed 1 night in Jan 2025

2/10 Terrible

Aprile, seattle

Safety is a major concern at this hotel given its location. I would not arrive/leave the hotel unless you take a taxi. I was truly shocked given the rating of the hotel. This is a fine hotel, but don’t expect 4 star quality or safety.
Stayed 5 nights in Dec 2024

10/10 Excellent

Fadi

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the heart of the city and great service
Stayed 4 nights in Dec 2024

10/10 Excellent

yandreina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy linda propiedad, muy gentil y servicial las personas que trabajan allí
Stayed 4 nights in Dec 2024

8/10 Good

Clarissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique and exceptional
I was referred to stay at Hotel Carolina,,and was not disappointed the whole building is unique and wonderful ,i personally loved the rooftop pool ,you will understand why,, the staff was terrific,close to everything in the Historic section and Marina ,,George V from St Petersburg Fl
Stayed 2 nights in Dec 2024

8/10 Good

James, Revelstoke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive & helpful staff, well maintained and clean. Beautiful property with plants, small pools and an area to do yoga. Convenient location in the historic district close to all the neat restaurants and cafes. Our rooms was spacious. We loved our stay and would return! :)
Stayed 2 nights in Nov 2024

10/10 Excellent

DWIGHT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hidden gem! You'll have to call front desk for heavier luggage since there's no elevator.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality kind of boutique hotel. Services has been excellent. Very recommendable place. Prizes and even breakfast include
Stayed 3 nights in Nov 2024

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel i highly recommend 👌
A fantastic 3 night stay here, October 24. A beautifully renovated hotel. Check-in was great. Fast and easy. The staff speak Spanish and English. We had a suite which was spacious for a family of 4. The main bedroom is separated from the area where the kids slept. Comfy beds, balcony over the pool, and a huge bathroom. TV in both rooms kept the kids happy! The pools are lovely with 3 options of pool! The bar and restaurantares great. Service is impeccable, and the food and drink were lovely. Included in the price was a free breakfast, which was very good. And there's very good free Wi-Fi. The locationn is great and very central. 5 minute walk to the seafront and beach. Be careful at night at the area can be a bit sketchy. Overall, it was a fantastic stay, and I'd come back here for sure.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alfa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very close to the historic district of Santa Marta. Great food, nice pools.
Stayed 3 nights in Aug 2024

6/10 Okay

Brisja

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful inside the hotel. However, if you’re traveling alone the couple of blocks from the square to the hotel are very sketchy at night and it didn’t feel safe walking alone. The dehumidifier in my room also became full at 4:45 in the morning and beeped incessantly until I turned it off, making for a terrible night sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Chrsitina

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property once inside. Surrounding area is unsafe. I would still go back
Stayed 1 night in Jul 2024

8/10 Good

Harold

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Roaches, dirty toilet, the best feature is the breakfast quality and service, David and the chef, ask them to surprise you with something típicas. Front Desk José David is amazing, la muchacha q trabajo hoy Domingo en la mañana y el que cerró anoche, are very nice too
Stayed 2 nights in May 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exceptional as were the staff and their helpfulness. Area surrounding hotel not very safe at night, especially for travelers not used to foreign countries.
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with clean, well-designed rooms. Both diner and breakfast were high-quality. Helpful service. We loved the different pool options, including rooftop hot tub. We were approached in a slightly threatening manner by individuals in the immediate vicinity of the hotel, who then began fighting amongst themselves. The hotel itself felt very secure, and we never felt unsafe on the hotel premises.
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and super accommodating. Food was fantastic! Rooms were quiet and comfortable. The facilities were great, with just a few minor issues: 1) our bathroom door didn't close completely -- not a deal breaker for us, but for some it may be. 2) our room was missing a smoke detector. 3) the water from the taps isn't drinkable .There is always water (and coffee!) available in the lobby, so not a major issue, but something that needs to be planned for overnight.
Stayed 2 nights in Mar 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

TOSHIYUKI

Traveled with partner
Liked: Amenities
A very charming and lovely hotel with caring staff. The best in the area!
Stayed 4 nights in Feb 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. It is clean and centrally located. The staff was super helpful, and many spoke English. We got in late our first night and they helped us order food from a local restaurant that did delivery. Luz at the restaurant was great and made excellent cocktails and smoothies, which we enjoyed while we were there.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Mohammad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the hotel's nice, the neighborhood feels sketchy and not so safe to wander around. I'd really recommend the hotel beefs up security by getting some guards at the entrance. It's a cool spot, but just be cautious about the area when you stay there."
Stayed 5 nights in Dec 2023

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are only looking for beauty inside and excellent service, this is the hotel, the staff were amazing,food excellent,rooms are clean and pretty .however around they are plenty drug addicts ,homeless,and dirt but it’s close the Bahia and beautiful vintage buildings.
Stayed 4 nights in Nov 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, room comfort
The service is so good here and the food is crazy delicious especially the ceviche. Rooms are ok but a bit outdated so some issues but the staff would fix it quickly. The pools are small but love the rooftop one. Location is right in the perfect spot to walk everywhere but the street is a little sketchy.
Stayed 2 nights in Nov 2023