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Hotel Catedral Plaza

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Catedral Plaza

Outdoor pool, open 9:00 AM to 8:00 PM, sun loungers
Standard Triple Room | Premium bedding, minibar, in-room safe, desk
Front of property
Reception
Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
Calle 16 N 5-17, Santa Marta, 36355
  • Santa Marta Theater
    1 min walk
  • Santa Marta Cathedral
    2 min walk
  • Simón Bolivar Park
    4 min walk
  • Santa Marta (SMR-Simon Bolivar)
    31 min drive

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Standard

Premium bedding, minibar, in-room safe, desk

Twin Room Standard

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room Standard

Premium bedding, minibar, in-room safe, desk

Triple Room Standard

  • Sleeps 3
  • 3 Twin Beds

View all photos for Room Superior

Premium bedding, minibar, in-room safe, desk

Room Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

Similar properties

Outdoor pool

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Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (501)
The price is $70
per night
$70 total
includes taxes & fees
Dec 8 - Dec 9
Best Western Plus Santa Marta Hotel

About this property

Hotel Catedral Plaza

3-star hotel in Historic Center
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Catedral Plaza offers 69 accommodations with minibars and hair dryers. Beds feature premium bedding. Business-friendly amenities include desks, safes, and phones. Bathrooms include showers and complimentary toiletries. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Hotel Catedral Plaza provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center, 4 meeting rooms, and coworking spaces. This Beaux Arts hotel also offers a rooftop terrace, a vending machine, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Catedral Plaza is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Hotel Catedral Plaza has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's dinnerware
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • Elevator (15 inch wide door)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: COP 59998
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: COP 99999

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 150000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 35000 per vehicle
  • Early check-in fee: COP 59998 (subject to availability)
  • Late check-out fee: COP 99999 (subject to availability)
  • Rollaway bed fee: COP 150000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Catedral Plaza santa marta
Hotel Catedral Plaza
Catedral Plaza santa marta
Hotel Catedral Plaza Hotel
Hotel Catedral Plaza Santa Marta
Hotel Catedral Plaza Hotel Santa Marta

Hotel Catedral Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 101 out of 205 reviews" "
Rating 8 - Good. 75 out of 205 reviews" "
Rating 6 - Okay. 15 out of 205 reviews" "
Rating 4 - Poor. 8 out of 205 reviews" "
Rating 2 - Terrible. 6 out of 205 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo, Bend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people and very comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Yaneth

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto mucho la atencion,la limpieza y la seguridad. Creo que deberian cobrar todo al iniciar ,no cuando uno llega alla.
Stayed 3 nights in Jul 2024

10/10 Excellent

ANDREINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo y accesible hotel. Las estancias son limpias y hermosas. Lo mejor es el trato por parte del staff. Lo recomendaría una y otra vez. Gracias
Stayed 2 nights in Jun 2024

10/10 Excellent

Junior

Stayed 1 night in Jun 2024

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were outstanding. The food was delicious and the rooms were very spacious. The bathroom was very big. The outside is very busy but this is normal in the heart of the city.
Stayed 1 night in May 2024

10/10 Excellent

Ramiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options
Stayed 1 night in Mar 2024

8/10 Good

Mecalea

Traveled with group
Liked: Staff & service, property conditions & facilities
The stuff is excellent. Properties is nice clean around the area a little rough otherwise excellent I love it.
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

6/10 Okay

Darren

Liked: Cleanliness, staff & service
No water 2 nights after returning from entertainment district and wanted to brush my teeth and shower before I went to bed. Room is not sound proof I could hear the bells from the cathedral ringing every hour from 7:00 am - 12:00 pm on Sunday and Wednesday mornings. I could also hear the people in the next room and they could hear me because they were banging on the walls. From the first day my key card to enter the room did not work properly I had to swipe it 5 - 10 before door would unlock. I asked front desk about fixing the problem but they said it was me so I asked them to come to my room and try and it did not work for them either. It was on the 10th day of my stay before someone came to fix the door. They have a spa and fitness centre that are not open for use by guests. The area is dangerous walking back late at night. After 2 issues with people trying to rob and hustle me I paid a armed security guy from the entertainment area to escort me back to the hotel and he would only take the pedestrian streets and main road. The door man at this hotel is even armed with a hand gun. The room is a little worn and beat up. I booked a room with queen size bed and got a room with 2 twin beds pushed together that kept separating while I slept. There are better options for a stat in Santa marta. I was not happy and left the hotel 4 days early and went to a better hotel.
Stayed 21 nights in Feb 2024

8/10 Good

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in the city
Nice place to stay Good breakfast and beds are comfortable. The staff was really nice and helpful This hotel is walking distance to the beach but the beach is a seaport . Not really a swimming beach but the locals do swim there
Stayed 3 nights in Feb 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice for the price with good location
Stayed 1 night in Feb 2024

4/10 Poor

Luz Enid

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The expectations were high but it wasn’t what I was expecting. The humidity in the room was really bad ( the smell), exposed electrical cables in the shower head in the bathroom. However the service was very good as well as the staff.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

4/10 Poor

Maria

Traveled with family
Disliked: Amenities, property conditions & facilities
Was further away from tourist area… in the evening walking back from the beach ( which is not far) there is nothing open / felt unsafe. Should have stayed by the beach area. Power went out. Didn’t bother to offer an explanation. I wouldn’t stay there again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location - with a view to match
We had just 3 days at the Hotel Catedral Plaza and were SO disappointed to leave. The staff were all VERY friendly and accomodating. We were especially impressed with Gladys, a restaurant and bar server. Breakfast was impressive, with plenty of hot and cold choices - all included in the price. And what can I say about the pool? Absolute heaven - from places to sit to the amazing view!
Stayed 3 nights in Jan 2024

10/10 Excellent

P

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located right in downtown Santa Marta and within walking distance to the beach and restaurants. I would recommend this hotel to other travellers visiting this beautiful city.
Stayed 6 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great hotel. Fantastic rooftop pool and a perfect locatiob
Stayed 2 nights in Jan 2024

10/10 Excellent

Carolina

Stayed 2 nights in Jan 2024

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Excelente ubicación.
Elevador dañado.
Stayed 1 night in Nov 2023

10/10 Excellent

Hernan

Stayed 5 nights in Oct 2023

8/10 Good

Herman

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Short stroll to beach and restaurants. Comfortable hotel with very helpful staff. Good breakfast included and restaurant serves lunch and dinner, too.
Stayed 1 night in Sep 2023