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Hotel Palmarena Plaza

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palmarena Plaza

View from room
32-inch TV with cable channels
Front of property
Minibar, free WiFi, bed sheets
Reception hall

Reviews

4.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Calle 19 No. 1B-63, Rodadero, Santa Marta, 470006
  • Arrecife Shopping Center
    9 min walk
  • Mundo Marino Aquarium
    11 min walk
  • Nabusimake
    15 min walk
  • Santa Marta (SMR-Simon Bolivar)
    15 min drive

Room options

View all photos for Family Room

Family Room | Minibar, free WiFi, bed sheets

Family Room

  • Sleeps 6
  • 5 Twin Beds OR 1 Double Bed and 4 Twin Beds

View all photos for Triple Room

Minibar, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room, 1 Bedroom

Double Room, 1 Bedroom | Minibar, free WiFi, bed sheets

Double Room, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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4.5 out of 5, Wonderful, (501)
The price is $68
per night
$68 total
includes taxes & fees
Dec 11 - Dec 12
Best Western Plus Santa Marta Hotel

About this property

Hotel Palmarena Plaza

3.5-star hotel in El Rodadero
Along with 2 outdoor pools, this hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a children's pool are onsite.
Hotel Palmarena Plaza offers 32 accommodations with minibars and complimentary toiletries. Cable television is provided.

Bathrooms include showers. This Santa Marta hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Palmarena Plaza features 2 outdoor swimming pools and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a terrace, barbecue grills, and a garden. Guests can use the outdoor pool at a partner property. Onsite uncovered self parking is complimentary.

Hotel Palmarena Plaza has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.
Bumaye - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bumaye

Things to do

  • 2 outdoor pools
  • Children's pool
  • Outdoor pool (guest access)
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Resort fee: COP 6000.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palmarena Plaza Santa Marta
Hotel Palmarena Santa Marta
Palmarena
Palmarena Santa Marta
Palmarena Plaza Santa Marta
Hotel Palmarena Plaza Hotel
Hotel Palmarena Plaza Santa Marta
Hotel Palmarena Plaza Hotel Santa Marta

Hotel Palmarena Plaza Reviews

Reviews

4.6
Rating 10 - Excellent. 0 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 5 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

6.4/10

Cleanliness

5.6/10

Staff & service

8.0/10

Amenities

5.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

diana

Business traveler
Disliked: Staff & service, property conditions & facilities
Vieja, fea y con muchas condiciones para una prioridad tan fea.
Stayed 4 nights in May 2023

6/10 Okay

Cesar, New York City

Room for improvement
The hotel stay was decent, but not great or outstanding. It provided basic comforts but expected a little more. The WiFi connection was horrible and pretty much inexistent which was frustrating. The surrounding are was nice and close to the beach.

4/10 Poor

Jim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Palmarena
No hot water, hard to get Internet and the hotel is in Rodadero and not Santa Marta. We had a suite with 3 single beds and another room with a queen bed plus a living room with tv and couches. The bedrooms were air conditioned but the living room was not. There is also no elevator but the porter will take your luggage upstairs. Pool was ok. It's not on the beach but the public beach is a block away. Decent breakfast. Service people were very nice and we managed ok but overpriced for the amenities. Getting the kids clean without hot water was not easy. There is a modern air conditioned mall close by about 10 min walk (top notch by any country's standards) and plenty of local restaurants, 24 hr drug stores and at least 3 supermarkets. Overall we felt safe in the neighbourhood at all hours.

8/10 Good

Paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo normal
Stayed 2 nights in Aug 2024

4/10 Poor

David

Stayed 1 night in Feb 2022

4/10 Poor

Pablo

Disliked: Cleanliness, property conditions & facilities
Hotel comodo
Estuvimos tranquilos y disfrutamos de la piscina

4/10 Poor

Stefan

Disliked: Staff & service, property conditions & facilities
Dålig wifi och ingen hiss. Kallvatten i dålig dusch. Katastrofal service.