*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Hotel Palmarena Plaza features 2 outdoor swimming pools and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a terrace, barbecue grills, and a garden. Guests can use the outdoor pool at a partner property. Onsite uncovered self parking is complimentary.
Hotel Palmarena Plaza has designated areas for smoking.
- Barbecue grill(s)
- Daily
- Coffee/tea in common areas
- Number of outdoor pools - 2
- Front entrance ramp
- Registration desk height (inches) - 43
- Registration desk height (centimeters) - 110
- Number of bars/lounges - 1
- Access to nearby outdoor pool
- 24-hour front desk
- Free breakfast
- Business center
- Uncovered parking
- Meeting rooms
- Free self parking
- Free WiFi
- Children's pool
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Free continental breakfast
- Number of restaurants - 1
- Concierge services
- Designated smoking areas
- Banquet hall
- Accessible shuttle
- Total number of rooms - 32
- Television in common areas
- Garden
- Number of accessible parking spaces 12
Family Friendly Amenities
- Number of outdoor pools - 2
- Children's pool
- Free WiFi
- Playground on site
Room Amenities
Hotel Palmarena Plaza offers 32 accommodations with minibars and complimentary toiletries. Cable television is provided. Bathrooms include showers. This Santa Marta hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Minibar
- Daily housekeeping
- Private bathroom
- Free toiletries
- In-room climate control (air conditioning)
- Wireless internet access
- Shower only
- Cable TV service
- Free WiFi
- TV size: 32
- TV size measurement: inch
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 5
- Soap
- Shampoo
- Toilet paper
- Toothbrush and toothpaste not available
- WiFi speed 25+ Mbps
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.
Bumaye - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Pool access ramp on site
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
Nearby Activities
2 outdoor swimming pools are on site along with a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
- Resort fee: COP 6000.00 per person, per night
We have included all charges provided to us by the property.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Long-term renters welcome. Cashless payment methods are available for all transactions.
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Long-term renters welcome
Staff wears personal protective equipment
Property follows sanitization practices of SGS (3rd party expert - Global)
Mobile key entry is not available
Debit cards not accepted
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 4
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
- Rollaway/extra beds are not available.
Pet Policy
- No pets or service animals allowed
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 7:00 PM.
Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Hotel Names
- Hotel Palmarena Plaza Santa Marta
- Hotel Palmarena Santa Marta
- Palmarena
- Palmarena Santa Marta
- Palmarena Plaza Santa Marta
- Hotel Palmarena Plaza Hotel
- Hotel Palmarena Plaza Santa Marta
- Hotel Palmarena Plaza Hotel Santa Marta
Hotel Reviews
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