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Hotel Irotama XXI

3.0 star property

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Photo gallery for Hotel Irotama XXI

Outdoor dining
Front of property
Junior Suite, 2 Bedrooms, Garden View | Living area | Table tennis
Terrace/patio
On the beach

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • All inclusive
  • Spa
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
Km 14 Via Cienaga, Torre XXI, Santa Marta, Magdalena, 470006
  • Bello Horizonte Beach
    ‪4 min walk‬
  • Zazue
    ‪13 min walk‬
  • Rodadero Beach
    ‪20 min drive‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪13 min drive‬

Room options

View all photos for Junior Suite, 2 Bedrooms, Garden View

Premium bedding, in-room safe, individually furnished, desk

Junior Suite, 2 Bedrooms, Garden View

  • 797 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Garden View

Suite, 2 Bedrooms, Garden View | Premium bedding, in-room safe, individually furnished, desk

Suite, 2 Bedrooms, Garden View

  • 975 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, Ensuite, Beachside

Premium bedding, in-room safe, individually furnished, desk

Standard Double Room, Ensuite, Beachside

  • 658 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

2 outdoor pools, sun loungers, lifeguards on site

Hilton Santa Marta

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.2 out of 5, Very Good, (315)
The price is $314
per night
$314 total
includes taxes & fees
Apr 16 - Apr 17
Hilton Santa Marta

About this property

Hotel Irotama XXI

3-star Santa Marta hotel walkable to Bello Horizonte Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a health club and spa services.
Hotel Irotama XXI offers 47 accommodations with safes and coffee/tea makers. Rooms open to balconies. These individually furnished accommodations include desks. Beds feature premium bedding. This Santa Marta hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
2 outdoor tennis courts and a health club are featured at the hotel.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Some rates at Hotel Irotama XXI are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Irotama XXI features outdoor tennis courts and a health club. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a rooftop terrace, spa services, and karaoke. A complimentary area shuttle within 7 kilometers is available for guests.

Hotel Irotama XXI is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Hotel Irotama XXI has a restaurant on site.

All inclusive details

All-inclusive room rates at Hotel Irotama XXI are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 7 km
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 2 outdoor tennis courts
  • Evening entertainment
  • Health club
  • Karaoke
  • Table tennis
  • Tennis lessons

Family friendly

  • Children's games
  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Irotama XXI
Hotel Irotama XXI Hotel
Hotel Irotama XXI Santa Marta
Hotel Irotama XXI Hotel Santa Marta

Hotel Irotama XXI Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 9 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Ants in the room
The facilities in the resort are great (especially the pool) however the beds were very uncomfortable and we discovered a lot of ants in our room. Instead of offering to move us, the staff sprayed bug killer all over the bedroom. Not a 5 star experience, not even a 2 star experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeanne, Macomb Twp

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome swimming pools!
Stayed 1 night in Feb 2025

10/10 Excellent

Jeanne, Macomb Twp

Liked: Cleanliness, staff & service, property conditions & facilities
the beaches are beautiful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The service was excellent, great spacious room, the breakfast buffet was delicious. Beautiful views.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, property conditions & facilities
Exellent
Stayed 4 nights in Jan 2025

8/10 Good

ELEONORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort, expansive property, many options
We had a two bedroom family suite in Irotama XXI. It was beautiful and complete with a kitchenette, plates, cups, glasses, knives, forks, spoons, and many orher itensils needed for cooking. Microwave and a large drip coffee maker completed the amenities. The bedrooms had cieling fans to complement the ample air conditioning. Bathrooms were amazing. The balcony off the master bedroom was spacious and had a table with 4 chairs and a cieling fan that helped keep the bugs away at night. The daily cleaning of the room was excellent. The floors were mopped and the person also did the dishes, as well as, all other expected cleaning. The restaurants were good and I recommend you try them all because the resort is large. My favorite was Búho. The resort has a large group of security personnel for your security. I was extremely impressed by how many security guards there were and that they were everywhere we went. There is also a police presence as well. This is not to say the area is particularly dangerous- quite the opposite. It is simply to keep the resort guests secure as all the beaches are public. They allow a tour company to operate in their lobbies. We took the city tour. It was not very good. You can easily get to the aquarium without a tour and Playa Blanca is also easily reached by water taxi. I would definitely stay here again and I highly recommend Irotama XXI.
Stayed 5 nights in Jul 2024

10/10 Excellent

Juan

Traveled with partner
Irotama is nice resort with a large beach and very good swimming pools. The breakfast at Cocos restaurant is fine, but food is not good (relatively with its value) for lunch or dinner. Is recommended to go to Santa Marta old city restaurants at night
Stayed 4 nights in Feb 2025

10/10 Excellent

MARCELA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IMPERDIBLE EN COLOMBIA !!
RECOMENDADO ; LA MEJOR OPCIÓN EN SANTA MARTA ; RESORT CON EXCELENTES PISCINAS, PLAYA LNDA Y AMPLIA; DESAYUNO BUFFET, SENDEROS.
Stayed 3 nights in Jan 2025

8/10 Good

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal administrativo necesita ser mejor entrenado, reserve a través de Expedia y la página web del hotel no tiene espacio para el nombre del huésped. Rente una habitación doble (dos camas) Cuando hize la registracion (check in) me dijeron que como no había incluido el nombre del huésped tenía que pagar un adicional de $104.00 por los dos días. Terrible experiencia, acostumbro a viajar pero nunca escuché nada igual. Cuidado con sus reservaciones en este hotel si no quieren pagar adicionales como yo.
Stayed 2 nights in Jan 2025

10/10 Excellent

TATIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. El servicio de recepción en Irotama Reservado de IMER y EDUARDO fue de primer nivel. La limpieza de la habitación fue diaria y perfecta. El desayuno del Restaurante Piso 12 de Irotama XXI excelente, el personal de ese restaurante a la hora del desayuno y de la cena es maravilloso y muy bien entrenado. Vale toda la pena quedarse en este hotel todo el personal presta un excelente servicio al huésped, están muy bien capacitados. Los señores de seguridad que están en la playa son muy amables y uno se siente realmente cuidado y acompañado por ellos. Recomiendo plenamente este hotel. Sus instalaciones, servicio, la comida que ofrecen en sus restaurantes y la calidez de todo el personal lo hacen un lugar maravilloso. Volveremos pronto. Gracias.
Stayed 5 nights in Jan 2025

8/10 Good

JUAN CARLOS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Lo único fue en restaurante BARRA VIVA La entrada la sentí como dañada y preciso me dio diarrea
Stayed 7 nights in Jan 2025