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La Casa del Agua Concept Hotel by Xarm Hotels

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Casa del Agua Concept Hotel by Xarm Hotels

Indoor pool, pool umbrellas, sun loungers
Indoor pool, pool umbrellas, sun loungers
Indoor pool, pool umbrellas, sun loungers
Sports facility
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included

Explore the area

Map
Calle 18 # 4 - 09 Centro Histórico, Santa Marta
  • Santa Marta Cathedral
    1 min walk
  • Santa Marta Theater
    2 min walk
  • Parque de Los Novios
    3 min walk
  • Santa Marta (SMR-Simon Bolivar)
    32 min drive

Room options

Superior Double Room, Terrace

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

HOSTAL ARCADIA MINCA

Pool
Pet friendly
Parking included
Free WiFi
The price is $53
per night
$53 total
includes taxes & fees
Dec 8 - Dec 9
HOSTAL ARCADIA MINCA

About this property

La Casa del Agua Concept Hotel by Xarm Hotels

Hotel in Historic Center
Along with an indoor pool, this hotel has a rooftop terrace and dry cleaning. Buffet breakfast is free. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
La Casa del Agua Concept Hotel by Xarm Hotels offers 5 accommodations with minibars and ceiling fans. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include an indoor pool.
Guests can enjoy a complimentary breakfast each morning. This Santa Marta hotel also offers an indoor pool, a rooftop terrace, and tour/ticket assistance.

La Casa del Agua Concept Hotel by Xarm Hotels has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages
  • Manicures/pedicures

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: COP 3364 per person, per night
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 35000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Agua Hotel
Casa Agua Hotel Santa Marta
Casa Agua Santa Marta
Casa Agua Concept Hotel Xarm Hotels Santa Marta
Casa Agua Concept Hotel Xarm Hotels
Casa Agua Concept Xarm Hotels Santa Marta
Casa Agua Concept Xarm Hotels
Casa Agua Concept Hotel Santa Marta
Casa Agua Concept Hotel
Casa Agua Concept Santa Marta
Casa Agua Concept
La Casa del Agua Concept Hotel by Xarm Hotels
La Casa del Agua Concept Hotel
La Casa del Agua Concept Hotel by Xarm Hotels Hotel
La Casa del Agua Concept Hotel by Xarm Hotels Santa Marta
La Casa del Agua Concept Hotel by Xarm Hotels Hotel Santa Marta

La Casa del Agua Concept Hotel by Xarm Hotels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 82 reviews" "
Rating 8 - Good. 31 out of 82 reviews" "
Rating 6 - Okay. 8 out of 82 reviews" "
Rating 4 - Poor. 1 out of 82 reviews" "
Rating 2 - Terrible. 0 out of 82 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Oyvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was great! However, the wifi was spotty at best. Went to check the router and it was most-likely overheated since it was outside.
Stayed 2 nights in Nov 2017

10/10 Excellent

Karl, Quebec, CANADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great place, awesome staff, breakfest++
Really good staff, breakfast are awesome (few choices a la carte). The room was good with hot watter. Right in the tourist area
Stayed 2 nights in Jul 2017

8/10 Good

Lena, Ely, United Kingdom

Liked: Cleanliness, staff & service
Good base if you want to explore the old town.
The hotel is very unusual in that your breakfast is taken at one long table which is situated in the courtyard by the plunge pool but with a very long time slot in which you can have breakfast - you can manage to eat alone if you are so inclined. Our room was very clean and the bed comfortable and our only bad comments were that there was only one mirror which was in the bathroom which made getting ready when there is two of you a bit of a chore and also the rain style shower head only gushed water from one side - which we did report but no action was taken. But the place was clean and the staff were so welcoming. The loud country and western music in the afternoon could be annoying but Columbia is so full of music and noise all the time so what is a bit of country and western!
Stayed 12 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, quite boutique hotel. They male you feel at home.
Stayed 1 night in Jul 2017

8/10 Good

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Jessica, R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, low key
La Casa del Agua was a nice one-night stay, with friendly staff and breakfast included. Nice decor, simple and pleasant experience.

6/10 Okay

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but avoid the room named Fuego
have stayed at this hotel twice, 2 days before a Lost City trek and 2 days after. The experience was not consistent, why I have made two separate reviews. This is the second stay, which was less enjoyable than the first. The key driver for this, was the room named Fuego. Despite being bigger and more expensive, it was on the ground floor, fairly dark and somewhat noisy during nighttime from the street. Additionally the wifi coverage was almost non-existing, why I had to spend most of the time in the common area to stay online. Very annoying for me and hence the rating of 3. Regarding the other elements, please see my other review of the same hotel.

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere in small boutigue hotel
I have stayed at this hotel twice, 2 days before a Lost City trek and 2 days after. The experience was not consistent, why I have made two separate reviews. The first stay was very nice with a nice room at 1.st floor, good wifi/internet. The breakfast was great (select between many freshly cooked egg-dishes, fruit, granola etc.) and the service was friendly and as fast as you can expect in these parts of the world.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location!
This is my second stay with the Xarm group of boutique hotels. Very simular experience with very helpful and friendly staff. When I stayed there they were in the process of completing some repairs so my water was intermittent and The TV in my room was out of service. However the staff were so accomidating that the customer service easily made up for any small inconveniences. You actually check in at La Casa Del Farol which is just across the street. The breakfasts they prepare for you were a solid 10 out of 10. The hotel is secure and you are always greeted with a smile. Rooms are cleaned each day and beds made up. This hotel chain represents very well and the staff they hire are really focused on the customer.

8/10 Good

Cristina, Buenos Aires, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, oasis in an incredibly hot city
Great hotel, beautiful breakfast and nice staff. Very good air conditioning system which is a must in such a hot location. I was there Nov 23 to 26, 2015.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel for a great price, just not the best shower.

6/10 Okay

Juancho Perdomo, Perdomo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice litle hotel
Nice room, the staff has no experience. They charge to my account servíces that i did not take.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice room , staff and ambiance. conveniently located. attentive staff

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Ok hotel but lots of room for improvement.
It's a small hotel with only 5 rooms. We got a small room on the roof which seems like an after thought. My main complaint is that the room is built with cheap materials. Noises get in. When it rains, the water comes in through the door. The bathroom smells of mildew. The staff was great and helpful. It is located within a walking distance to restaurants and tour agency. But I would not come back here.

10/10 Excellent

Karan, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing comfortable place to stay
We had a very relaxed and comfortable stay. The pool is awesome, the drinks were good and the room very comfortable. The breakfast was tasty and the hotel was perfectly located.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
internet very slow
The hotel is OK, but the internet is too slow.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
La Casa del Agua was a wonderful hotel. It was a beautiful little hotel with four rooms (most of which have a terrace), a charming little dip pool in the center, great roof top and a lovely breakfast offered in the morning! House keepers were very helpful and kind. The rooms were comfortable, beds especially. The location in Santa Marta is perfect!

10/10 Excellent

Sharlene, Brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in the heart of Santa Marta
We unfortunately only had one night at La Casa del Agua. They happily stored our luggage for two nights while we trekked out to Tayrona Park. (3000 COP/night) After an early morning hike and transiting back to Santa Marta, the hotel was a much welcomed oasis and reception remembered us upon arrival. We stayed in the Prana Room, which was heaven with a balconey. Only complaint was the rain shower pressure was low so it was like unsteady drops from above. Maria at reception gave us a good lay of the area. The location of the hotel is ideal next to praque de los novios full of restaurants and bars. Maria at reception also helped us book out Marisol shuttle to Cartagena. I will be recommending this hotel highly for those travelling to Santa Marta. P.S. The homemade breakfast was delicious and plentiful.

10/10 Excellent

Angel, MIAMI FLORIDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LA CASA DEL AGUA Y MAS
GREAT SERVICES AND THE STAFF TREATED ME WELL

10/10 Excellent

Annelly, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Sta. Marta, Colombia
It is a very nice hotel boutique located in Sta. Marta downtown; you can walk everywhere you want from there. Very clean, excellent service for the price.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rick, B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well-kept
Great location. Nice room. . Helpful staff. Good breakfast included

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny, awesome hotel
Casa del Agua is tiny (four rooms total), but it's all you need. Refreshing plunge pool, great roof deck, three blocks from main restaurants/bars/sights, and personalized service for transportation. Casa del Agua (and the staff at the affiliated Casa del Farol right across the street) arranged our taxis to and from Parque Tayrona and Barranquilla airport and took time to give us tips on what to see in the area.

8/10 Good

LuisFer, Cali, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel well located
Good hotel, well located and good for romantic getaway. In the zone are dozen of restaurant and bar that are just 5 minutes away by walk.