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La Casa Del Piano Hotel Boutique by Xarm Hotels

3.5 star property

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View from property
Deluxe Room | Premium bedding, minibar, in-room safe, individually furnished
Bar (on property)
Premium bedding, minibar, in-room safe, individually furnished
Deluxe Room | Premium bedding, minibar, in-room safe, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Room service

Explore the area

Map
Calle 19 # 4-76, Centro Histórico, Santa Marta, Magdalena, 470004
  • Parque de Los Novios
    ‪2 min walk‬
  • Santa Marta Cathedral
    ‪3 min walk‬
  • Simón Bolivar Park
    ‪5 min walk‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪31 min drive‬

Room options

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually furnished

Classic Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, minibar, in-room safe, individually furnished

Classic Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

La Casa Del Piano Hotel Boutique by Xarm Hotels

3.5-star hotel in Historic Center
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace, and a hot tub are onsite.
La Casa Del Piano Hotel Boutique by Xarm Hotels offers 12 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
La Casa Del Piano Hotel Boutique by Xarm Hotels features an outdoor pool and a hot tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle.

La Casa Del Piano Hotel Boutique by Xarm Hotels has designated areas for smoking.

A complimentary breakfast is offered.
Onsite venue - This bar specializes in pizza. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Catalan, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • Massage
  • Spa services

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: COP 100000.00 per stay
  • Cleaning fee: COP 3364 per person, per night
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 35.000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Casa Piano Hotel Boutique Xarm Hotels Santa Marta
Casa Piano Hotel Boutique Xarm Hotels
Casa Piano Boutique Xarm Hotels Santa Marta
Casa Piano Boutique Xarm Hotels
Casa Piano Xarm Hotels ta ta
Casa Del Piano By Xarm Hotels
La Casa Del Piano Hotel Boutique by Xarm Hotels Hotel
La Casa Del Piano Hotel Boutique by Xarm Hotels Santa Marta

La Casa Del Piano Hotel Boutique by Xarm Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 127 reviews
Rating 8 - Good. 49 out of 127 reviews
Rating 6 - Okay. 10 out of 127 reviews
Rating 4 - Poor. 3 out of 127 reviews
Rating 2 - Terrible. 3 out of 127 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was fast, the reception staff spook OK English. Breakfast was OK, but not excellent. Shower head was broken. Reported but not fixed. Stayed for 4 nights. Good value for the price.
Stayed 4 nights in Mar 2019

10/10 Excellent

Judson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hideaway in the middle of the city
This is an amazing place! Breakfast is terrific. The room was quiet, large, and well done and the staff is more than helpful. They literally have 3 rooftop terrace and it’s located on the edge of the historic district walkways to give you. Perfect escape from any crowds. An oasis truly
Stayed 1 night in Mar 2019

10/10 Excellent

Ana, Port of Spain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent choice. The hotel is very simple but nice and classy. Excellent location, I will love to go back to it and have the chance to enjoy the pool and other facilities. Very good stay.
Stayed 1 night in Mar 2019

2/10 Terrible

Mariana

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good experience
We arrived at the hotel and the staff informed us that do to a pluming issue we would noty be able to stay there. No other possible room to stay in. We were only offered another room in a partner hotel called Casa del faro. The condition of the hotel was not good. It was deteriorated and the decoration looked old. The pool area needs a lot of work. The room had a bad smell and we were not given another option as to where to stay. The staff was helpful and tried to be as useful as they could, but it was definitely not satisfactory.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the proximity to everything. And the fact it was quiet at night no cars or no discos next door.
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: Excellent location a quick walk to the core of restaurants and bars in Centro Historico Friendly and helpful staff. Front desk fluent in English. Room/bathroom/shower look modern and clean Hot water shower with good pressure Comfortable bed A/C works great Generous supply of shampoo and shower gel provided Nice selection of meals offered for free breakfast Hotel entrance is securely guarded by front desk 24 hours Cons: Noise from other guests slamming their doors frequently during the night Hot tub wasn't operational I didn't see the on-site 24 hour pizza place (?)
Stayed 3 nights in Dec 2018

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice experience
Friendly staff, nice facility and location.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the rooftop is terrific to read or cool down.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
We had stayed several times in the sister property. Pros: the personnel is very attentive, and always keen to help. Cons: location, is on a pedestrian street just at the side of a busy intersection, getting taxis can be challenging as they cannot get just in front of the property; it can be quite noisy. I would suggest to provide separate towels for the pool.
Stayed 4 nights in Nov 2018

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Sara, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Amazing location, super friendly staff, excellent breakfast. Loved this boutique hotel!
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homey Comfy and Cosey.
Reception service was good. The breakfast was good and chef was very nice. The hotel is much smaller than others that will come up on search but the level of professionalism and warmth of staff is more of a homey feeling. The bathrooms are tiny and congested but the overall hotel gas a fabulous personality.
Stayed 1 night in Jul 2018

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colombian Holiday
Very nice small but cosy hotel

4/10 Poor

Neil, Medellín

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
What did I pay for?
The power went out twice, I realize that these things occur but for a hotel charging $65/night one would assume they could budget for a backup generator like the shoe store directly in front selling Chinese réplicas of sports shoes. It was so prolonged and frequent that they moved me to another hotel. Pool was under contruction... I just don't know where to begin but I think I've done pretty well.
Stayed 3 nights in Dec 2017

10/10 Excellent

Andy, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in the middle of history center
It was really good, the staff is amazing and the hotel is located in the middle of history center of Santa Marta..!
Stayed 1 night in Nov 2017

10/10 Excellent

Alejo, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
this place was over my budget but the atmosphere and the location was perfect. walking distance to every little restaurant. Highly recommended for santa marta guests.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel. As described. Good thing is the AC in the room. Breakfast was good. Pool on the roof with nice view.
Stayed 2 nights in Aug 2017

4/10 Poor

Francisco

Disliked: Cleanliness, property conditions & facilities
Not what we thought we were going to get!
This hotel calls itself "boutique." It should be "boo-tique." The rooms are not very clean. The piano (I guess where they got their name) is completely a disaster. We needed to extend an extra night, and boy did they charge us for that. Almost double what we paid for the initial reservation per night. Breakfast staff was good and the dining area is very nice even though cramped. Not much selection on food, but then dieting has always been my thing. Rooftop pool was nice. Location was actually good, on a pedestrian mall. Rooms and hotel don't actually match. A bit deceptive. They are really sitting on a gold mine if they'd just make some changes and improvements.
Stayed 2 nights in Aug 2017

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel for short stay.
Hotel was OK for s short stay.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Really comfortable hotel. really good deal for the price.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet hotel
Super staff. Very solicitous. Great Cuba Libre. Excellent breakfast.

2/10 Terrible

Massimiliano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just do you a favour do not book this hotel
The hotel is incredibly dirty and you will notice that as soon as you go in being welcomed in a dirty reception with not air conditioning. The counter of the reception is actually sticky and dusty. The photos you will see on any booking sites are wide angled to make the rooms look bigger in reality they are not apart from the high ceiling. There are not windows looking on the outside meaning there is no natural light making it rather claustrophobic. Now the choice of making the furnishing and the interior design white does not help hiding the dirt. I had a very bad service from them when pointing those things out I wanted to cancel my booking made through hotels.com and paid in advance. They told me about their not refundable policy and excused the dirt and poor maintenance of the hotel only saying "we are sorry this is an old building". I complained to Expedia ( hotels.com) and they were not helpful at all. When I suggested to at least change room they just told me it would cost me more. Something that I've never had before, on the contrary in other hotels they always try the best to accommodate the needs. I also suggested to move my reservation to another of their closer hotels and was told they were full, when I checked they actually had availability. Weird! So in my opinion you are better off somewhere else. Also the location of this hotel is extremely noisy and trafficked which doesn't help either with the heat and the humidity. So I would not recommend it even though th

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and affordable
booked this hotel for my parents. They enjoyed the room but were dissatisfied with the jacuzzi running on cold water.