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Masaya Santa Marta - Hostel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Masaya Santa Marta - Hostel

2 outdoor pools, sun loungers
Interior
Exterior
View from property
Superior Room | In-room safe, blackout drapes, free WiFi, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Laundry
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
Calle 8 #43A-89 Oficina 201, Barrio del Poblado, Sector Astorga, Santa Marta, Magdalena, 470004
  • Santa Marta Theater
    2 min walk
  • Simón Bolivar Park
    3 min walk
  • Los Bucaros
    1 min walk
  • Santa Marta (SMR-Simon Bolivar)
    33 min drive

Room options

View all photos for Superior Room

Superior Room | In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

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4.5 out of 5, Wonderful, (510)
The price is $191
per night
$191 total
includes taxes & fees
Jan 1 - Jan 2
Best Western Plus Santa Marta Hotel

About this property

Masaya Santa Marta - Hostel

Hostel in Historic Center
2 outdoor pools, a restaurant, and a bar/lounge are available at this hostel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a poolside bar, a business center, and laundry facilities. Change of towels is available on request.
Masaya Santa Marta - Hostel offers 18 air-conditioned accommodations with safes and complimentary toiletries. This Santa Marta hostel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Masaya Santa Marta - Hostel features 2 outdoor swimming pools. The hostel offers a restaurant. Guests can unwind with a drink at one of the hostel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hostel offers access to a business center. This Colonial hostel also offers a library, a terrace, and barbecue grills.

Masaya Santa Marta - Hostel has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.
La Canoa - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Canoa

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Books
  • Concerts/live shows
  • Games
  • Library
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% of food locally-sourced
  • Colonial architecture
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 100000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
A car is not required for transportation to and from this property

Property is also known as

Masaya Hostel Santa Marta
Masaya Santa Marta
Masaya Santa Marta Hostel
Masaya Hostel
Masaya Santa Marta
Masaya Hostel Santa Marta
Masaya Santa Marta - Hostel Santa Marta
Masaya Santa Marta - Hostel Hostel/Backpacker accommodation

Masaya Santa Marta - Hostel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 54 out of 112 reviews" "
Rating 8 - Good. 35 out of 112 reviews" "
Rating 6 - Okay. 14 out of 112 reviews" "
Rating 4 - Poor. 6 out of 112 reviews" "
Rating 2 - Terrible. 3 out of 112 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first hostal experience and not my last, after this reservation I booked again the very next day. Definitely would recommend, bed was comfy, water was hot enough, I like how it’s actividades to do. The food was aight, but you can cook your own meal in the comunal kitchen which was pretty wicked. Some mornings I would lounge around in the nets, with the sun beaming at me then go to the pool which was conveniently outside my room. I never did get a chance to go on the hammocks but that’s no biggie.
Stayed 5 nights in Jul 2024

8/10 Good

Rebecca

Stayed 2 nights in Oct 2023

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Duber

Stayed 1 night in Aug 2023

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff
Very helpful and friendly staff. Secure location. Good breakfast. Good value,but no hot water. Nice rooftop area.
Stayed 1 night in Mar 2023

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in the center of the city.
The hotel staff here was so lovely and the ambiance of the rooftop communal area was spectacular.
Stayed 1 night in Dec 2021

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool awesome
Awesome pool n terrace restaurant. Good Internet and big private rooms
Stayed 7 nights in Oct 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
This place was disgusting. My shared dorm smelled like feet and old laundry. I felt like I was staying in a homeless shelter. One of the bathrooms had feces in the toilet. The couches were soiled. Never again!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hostel i have ever been to! Great customer service, special mention to Davis, he helped me with any issues or need i had, from transportation, to excursions, to food, etc... Angie was also very helpful. The design of the property is awesome! Not your bare bones hostel, this one has pools, bar, restaurant, rooftop deck with great views and also activities like dance classes! They have raised the bar for hostels for me, i don't know how i will go back to a basic hostel again. I can't wait to visit again and bring my son, family, and friends. Thank you all for an amazing time!
Stayed 1 night in Feb 2020

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, quiet hostel in Santa Marta
Had a great time staying at this quiet hostel. Location is right in the heart of the city. Beds (in dorms) have built-in privacy curtains. Downside of this is that the curtains are vinyl and do not ventilate well (I had to leave mine open to sleep). Towels are 3,000 COP when staying in the dorms.
Stayed 2 nights in Dec 2019

8/10 Good

Erik

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Hostels are a great way to meet people
Amazing people and service! Helped us book a sailboat tour to a private beach in the park. Had a salsa dancing lesson, which led to a guided Santa Marta night life experience with a local Colombian. The motor bikes are the most exciting way to get around the city!
Stayed 1 night in Dec 2019

8/10 Good

Erik

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great combo hostel/hotel
Great central location with helpful staff and exciting nightly planned activities for guests. Two pools and a lively game/lounge rooftop. Beautiful city views and accomondations. They will also help plan city excursions as well.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Horrible -dirty, horrible stuff
Stayed 1 night in May 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel in the center of town!
This hostel had the vibe of a high end hotel! Our private room was big and clean, and the bed was super comfortable. The pools were cool and clean, and the rooftop bar was a great place to hang out and have a beer or a cocktail in the evenings and watch the sun set over the town. We liked it so much the first night we were there that we came back for more!
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
This property was pretty underwhelming. It was clean with beautiful architecture but that’s about it. The indoor pool was A clean good sized dip pool. The roof top pool was the opposite filthy and even smaller. The staff were quite nice and helpful which made a difference. The food and bar is ok. Drinks are a little on the pricey side and the food was fine but nothing The location was OK, central Santa Marta for sure but kind of the dodgy end of a street. I never felt unsafe but the area was a little funny (not in a good way) with interesting characters constantly floating about day or night. I’ve been told this is one of the best hostels in Santa Marta. I only stayed here during my time so I can’t compare but if that’s the case than I guess I was lucky - but I did expect more from my overall experience here.
Stayed 2 nights in Jan 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hostel in the center of it all.
Stayed here in a dorm room of 4, then later in a private room. Both were very nice. The Hostel has 2 pools, one on the main level and one on the 3rd floor where their is also a bar. I really enjoyed the experience at this hostel apart from the breakfast, which I found extremely underwhelming. The fresh fruit was amazing, however the egg's were prepared in one big batch and no choice, only scrambled. I would recommend to serve egg's to order and add more variety such as fried, poached, omelette, etc. The Masaya Hostel Is located in Centro market area.
Stayed 2 nights in Dec 2018

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Extremely nice boutique hostel. Very good location in Santa Marta (a few blocks from the main plazas and restaurants). Large themed bedrooms (ours was 'Shakira' - with painting of the lady herself in the room!). Nice Moroccan style building with a rooftop bar and small pool. Only slight downsides were the lack of friendliness from some of the main reception staff (not all of them or the night staff), the inability to check in until 3pm and the rather poor breakfast offering. All in all, great value stay in a modern, clean building. The organised transfer to Cartagena was also very good and much more comfortable and time efficient than taking the bus.
Stayed 2 nights in Oct 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hostel
Quick and easy check in. Pleasant staff. Good breakfast.
Stayed 2 nights in Sep 2018

8/10 Good

Alex, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hostel with great location Breakfast need to be upgraded
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice for an adventure in Colombia , the rooftop is amazing
Stayed 6 nights in Jun 2018

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Masaya completely exceeded our expectations, in nearly every way. I haven't stayed at many hostels, but I've stayed at a few over the years and this one was one of the nicest. The staff were incredibly friendly, super knowledgeable about the area, made great recommendations, and were very welcoming the entire time. We had a private room with a king bed and a bunk bed, and it was perfect for 3 people. The A/C was great, rooms were clean and comfortable, and there was even a tour booking agency in the hostel so you could book tours right from there. One tip I wish we had known was how much there is to do near Santa Marta - there were many multi-day excursions that looked really cool that we unfortunately didn't have time to do. The pools were also a nice additional touch. The hostel is on a busy street by day, but those streets during the week are mostly vacant until you reach the busier streets. We had no major issues, but I would recommend keeping your eyes and ears open if walking home past 10pm on weeknights or just taking a cab back. Masaya was a gem with fantastic prices and accommodations - I would definitely recommend staying here and asking them about the tours they offer beforehand.
Stayed 2 nights in Jan 2018

10/10 Excellent

Brian, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip place in Santa Marta
Rooftop pool. That says something. This place is hip and Santa Marta is a great hub for a lot of activity (Lost City treks, visits to Tayrona). A little sketchy (I got mugged a couple blocks from the hotel). But not nearly as sketchy as Taganga. Some great restaurants in town, too (just stick to the pedestrian streets).
Stayed 1 night in Dec 2017

10/10 Excellent

Lizz, Calgary, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute fun place to stay on a budget
We only stayed only one night as our main goal was having a place to stay before heading to Tayrona the next morning. The hostel is super cute. Funky rooms, very modern and clean, two pools to swim in. The rooftop area is a nice bonus - great place to swim, eat, or just hang out. No complains - would definitely recommend.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
breakfast
it would be nice to have more variety in the breakfast, it is not good eat everyday day the same thing