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Mercure Santa Marta Emile

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Santa Marta Emile

Sports facility
Beach nearby
Terrace/patio
Bar (on property)
Superior Room, 1 King Bed with Sofa bed | Balcony view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Breakfast available
  • Spa
  • Gym

Explore the area

Map
Calle 115 No 2 39, Bello Horizonte, Santa Marta, 0
  • Bello Horizonte Beach
    5 min walk
  • Zazue
    8 min walk
  • Restaurante Caravel
    1 min walk
  • Santa Marta (SMR-Simon Bolivar)
    9 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed with Sofa bed

  • 559 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Down comforters, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Superior Twin Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Santa Marta

Pool
Hot Tub
Spa
Pet friendly
4.2 out of 5, Very Good, (251)
The price is $228
per night
$228 total
includes taxes & fees
Jan 7 - Jan 8
Hilton Santa Marta

About this property

Mercure Santa Marta Emile

3.5-star Santa Marta hotel walkable to Zazue
At Mercure Santa Marta Emile, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa. Housekeeping is available on request.
Mercure Santa Marta Emile offers 140 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters. 42-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Mercure Santa Marta Emile features an outdoor pool and a steam room. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 3.5-star property. Event facilities measuring 4306 square feet (400 square meters) include conference space. This beach hotel also offers a children's pool, a fitness center, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Mercure Santa Marta Emile is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Emile Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; COP 55,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Emile Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,306 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 4-12. Additional fees per child, per day apply and are collected at the property. There is no breakfast fee for children age 3 and younger.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 60000 per pet, per night, plus a deposit of COP 200000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 55000 for adults and COP 45000 for children
  • Pet deposit: COP 200000 per stay
  • Pet fee: COP 60000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: COP 7000 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Santa Marta Emile Hotel
Mercure Emile Hotel
Mercure Santa Marta Emile
Mercure Emile
Mercure Santa Marta Emile Hotel
Mercure Santa Marta Emile Santa Marta
Mercure Santa Marta Emile Hotel Santa Marta

Mercure Santa Marta Emile Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 412 out of 683 reviews" "
Rating 8 - Good. 190 out of 683 reviews" "
Rating 6 - Okay. 53 out of 683 reviews" "
Rating 4 - Poor. 15 out of 683 reviews" "
Rating 2 - Terrible. 13 out of 683 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CHRISTIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

SANDRA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👌
Me encanta!
Stayed 3 nights in Sep 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, great staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Rodrigo

Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Recommended. We had a good stay at a good price
Stayed 3 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and quiet. The swimming pool is nice. The breakfast is basic but the price was really low. It does the job but nothing outstanding.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jabari

Liked: Cleanliness, amenities, property conditions & facilities
Close to the beach excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

Camille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, really nice rooms and hood amenities. Food was very good also! Would stay there again.
Stayed 8 nights in Aug 2024

10/10 Excellent

Gisela, ROYAL PALM BEACH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and helpful staff, when beyond to help me. Nice location
Stayed 3 nights in Jul 2024

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos gustó la piscina y cercanía a la playa, tienen buenos desayunos y opciones de comida
Stayed 4 nights in Jul 2024

10/10 Excellent

Carolina, Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Everybody was extremely helpful and pleasant. The property was clean and the rooms were comfortable. I highly recommend this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

JAIR A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Victor Hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a very nice place to visit and enjoy the area
Stayed 2 nights in Jul 2024

10/10 Excellent

Carla

Stayed 6 nights in Jul 2024

6/10 Okay

Juan Camilo

Traveled with partner
Liked: Cleanliness, property conditions & facilities
N/A
Stayed 3 nights in Jul 2024

10/10 Excellent

LINDA KATERIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bien equipado, esta elegantemente decorado, muy agradable. El personal es muy amable y servicial en todas las areas. Las habitaciones tienen camas muy comodas, sin ruido, se puede descansar plácidamente; tienen mini bar y baño amplio con agua caliente, ademas de tetera para preparar cafe y te de cortesia. Nuestra habitación con balcon con vista al mar y a la piscina. Se llega a la playa caminando como dos cuadras unos pocos metros realmente y te recibe en la playa una persona del hotel quien te ubica en parasol y te pone las sillas gratis. La playa esta en general limpia el agua de mar no tanto. Pescan ahí mismo a pocos metros. Hay personas en la playa que no son del hotel que te brindan almuerzo de pescado a 45mil pero no es rico, mejor comer en el hotel o en plaza zazue que esta muy cerca tambien a unos 5-10 minutos caminando, en zazue hay mas variedad de comidas. Cerca esta tambien D1 y Ara para comprar snacks o agua. La comida en el hotel es bien deliciosa y de porción generosa, en cuanto a precios desayuno 49mil buffet eso si Rico, variado y te puedes servir a gusto, platos fuertes entre 45 y 60 mil, comidas rapidas entre 15 y 45 mil. Agua a 8mil y tinto 5mil. La piscina es bastante fria, tiene bastante sombra entonces no se calienta mucho pero es grande y limpia los niños de divierten bastante. En los alrededores no hay nada que hacer hay solo hoteles, las calles estan muy regulares no es para salir a caminar. Muy recomendado para descansar
Stayed 4 nights in Jun 2024

4/10 Poor

Lorie J

Stayed 3 nights in Jun 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Our stay was a good one and the overall experience was good. No complaints and the private chairs and umbrellas at the beach are a good complement.
Stayed 3 nights in Jun 2024

10/10 Excellent

Yoel

Liked: Property conditions & facilities
Great hotel , but the surrounding are not very good the wak to the beach its discousting, lots of mosquitos, the city its not that clean at all, and also be carefull with the scammer
Stayed 5 nights in Jun 2024

6/10 Okay

jessika

Liked: Cleanliness, staff & service, property conditions & facilities
It’s the only Hotel that charge taxes to the foreign people…
Stayed 2 nights in Jun 2024

10/10 Excellent

NITZA

Liked: Cleanliness, staff & service, property conditions & facilities
The personal are very good!!! The restaurant are excellent!!!
Stayed 2 nights in Jun 2024