10/10 Excellent
Geraldo
Dec 6, 2024
Geraldo
Stayed 1 night in Dec 2024
SGH Hotel Castillo Aqua
2.5 star property
Choose dates to view prices
Photo gallery for SGH Hotel Castillo Aqua
Reviews
7.07.0 out of 10
Good
Popular amenities
- Bar
- Pool
- Breakfast included
- Parking included
- Pet friendly
- Laundry
Explore the area
CRA 3B #142 - 108, Santa Marta, Magdalena, 470003
- Zazue3 min drive
- Bello Horizonte Beach15 min drive
- Rodadero Beach20 min drive
- Santa Marta (SMR-Simon Bolivar)8 min drive
Room options
View all photos for Basic Single Room
Basic Single Room
- Sleeps 1
- 1 Twin Bed
View all photos for Standard Triple Room
Standard Triple Room
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
View all photos for Standard Quadruple Room
Standard Quadruple Room
- Sleeps 4
- 4 Twin Beds
View all photos for Comfort Double Room
Comfort Double Room
- Sleeps 2
- 1 Double Bed
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About this property
SGH Hotel Castillo Aqua
Santa Marta hotel with restaurant
This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
SGH Hotel Castillo Aqua offers 37 air-conditioned accommodations with minibars. Rooms open to furnished patios. 43-inch flat-screen televisions come with cable channels.
Bathrooms include bathtubs. This Santa Marta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool.
SGH Hotel Castillo Aqua features 2 outdoor swimming pools and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.
This hotel offers access to meeting rooms and coworking spaces. Event facilities measuring 29 square feet (3 square meters) include a conference center. This Santa Marta hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.
SGH Hotel Castillo Aqua has designated areas for smoking.
A complimentary full breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
SGH Hotel Castillo Aqua has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Wheelchair-accessible parking available
Food and drink
- Free full breakfast available daily 7:00 AM to 9:00 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Free daily manager's reception
- Hosted evening meal available daily for a fee of COP 180,000; reservation required
- Snack bar/deli
Things to do
- 2 outdoor pools
- Children's pool
Family friendly
- 2 outdoor pools
- Children's pool
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Guidebooks
- Laundry facilities
- Luggage storage
- Vending machine
Guest services
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- Conference center (29 square feet of space)
- Coworking space
- Meeting room
Outdoors
- Barbecue grill
- Dock
- Firepit
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 1 accessible parking space
- Upper floors accessible by stairs only
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Banquet hall
- Designated smoking areas
Room amenities
Bathroom
- Bathtub
- Soap
- Toilet paper
- Towels provided
Entertainment
- 43-inch flat-screen TV with cable channels
Food and drink
- Chef service
- Meal delivery service
- Minibar
- Restaurant dining guides
More
- Air conditioning
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 5:00 PM
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of COP 40000 per pet, per stay
Welcoming dogs only
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
- Pet fee: COP 40000 per pet, per stay
- Late check-in fee for check-in between 1:00 PM and 5:00 PM
- Laundry fee: COP 40000 per day
- Hosted evening meal: COP 180000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 123
We should mention
This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 8:00 PM
Property is also known as
SG HOTEL CASTILLO AQUA
SGH Hotel Castillo Aqua Hotel
SGH Hotel Castillo Aqua Santa Marta
SGH Hotel Castillo Aqua Hotel Santa Marta
SGH Hotel Castillo Aqua Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
4.0/10
Cleanliness
4.0/10
Staff & service
4.0/10
Property conditions & facilities
4.0/10
Eco-friendliness
Reviews
4/10 Poor
Bibiana
Traveled with family
Nov 22, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El sitio en general es feo y la piscina sucia el baño es separado de la ducha y muy pequeño no nos dieron toallas y las fotos son muy diferentes ala realidad
Bibiana
Stayed 1 night in Nov 2024