*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
SG HOTEL CASTILLO AQUA features 2 outdoor swimming pools and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.
Business amenities consist of a 24-hour business center, meeting rooms, and coworking spaces. Event facilities measuring 29 square feet (3 square meters) include a conference center. This Santa Marta hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.
SG HOTEL CASTILLO AQUA has designated areas for smoking.
- Barbecue grill(s)
- Daily
- Coworking spaces
- Coffee/tea in common areas
- Number of outdoor pools - 2
- Registration desk height (inches) - 2
- Registration desk height (centimeters) - 5
- Number of bars/lounges - 1
- Firepit
- 24-hour front desk
- Conference space
- Free breakfast
- Meeting rooms
- Tours/ticket assistance
- Free self parking
- Free WiFi
- Number of coffee shops/cafes - 1
- Children's pool
- Conference space size (meters) - 3
- Number of meeting rooms - 1
- Free reception
- Terrace
- Luggage storage
- Number of restaurants - 1
- Dock
- 24-hour business center
- Free full breakfast
- Conference space size (feet) - 29
- Conference center
- Snack bar/deli
- Designated smoking areas
- Gas grill
- Charcoal grill
- Banquet hall
- Hosted evening meal
- Laundry facilities
- Vending machine
- Total number of rooms - 37
- No accessible shuttle
- Garden
- Number of accessible parking spaces 1
- Hosted evening meal (reserve)
Family Friendly Amenities
- Number of outdoor pools - 2
- Children's pool
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
Room Amenities
SG HOTEL CASTILLO AQUA offers 37 air-conditioned accommodations with minibars. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs. This Santa Marta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided daily.
- Air conditioning
- Minibar
- Daily housekeeping
- Soundproofed rooms
- Wireless internet access
- Bathtub only
- Cable TV service
- Flat-panel TV
- Free WiFi
- TV size: 43
- TV size measurement: inch
- Towels provided
- Number of beds 1
- Chef
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Wardrobe or closet
- Toothbrush and toothpaste not available
- Number of days between towel changes: 2
- Number of days between bed sheet changes: 2
- Bed sheets not available
- Meal delivery service available
- WiFi speed 50+ Mbps
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
A complimentary full breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
SG HOTEL CASTILLO AQUA has a restaurant on site.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Upper floors accessible by stairs only
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
2 outdoor swimming pools are on site along with a children's pool.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cleaning fee: COP 8000 per person, per stay
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
- Late check-in fee for check-in between 1:00 PM and 5:00 PM
- Laundry fee: COP 40000 per day
- Hosted evening meal: COP 180000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at noon
Minimum check-in age is: 18
Check-out
Check-out time is 1:00 PM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staffed front desk
No elevators
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:30 AM to 8:00 PM.
Children may not be eligible for complimentary breakfast.
Hotel Names
- SG HOTEL CASTILLO AQUA Hotel
- SG HOTEL CASTILLO AQUA SANTA MARTA
- SG HOTEL CASTILLO AQUA Hotel SANTA MARTA
Hotel Reviews
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