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Zuana Beach Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zuana Beach Resort

7 outdoor pools, pool umbrellas, sun loungers
Beach/ocean view
Land view from property
Land view from property
Deluxe Suite | Terrace/patio

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Spa
  • Hot Tub
  • Gym

Explore the area

Map
Carrera 2a No.6-80, Bello Horizonte, Santa Marta, Magdalena, 470006
  • Bello Horizonte Beach
    7 min walk
  • Zazue
    9 min walk
  • Rodadero Sea Aquarium and Museum
    12 min drive
  • Santa Marta (SMR-Simon Bolivar)
    8 min drive

Room options

View all photos for Twin Room

In-room safe, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Studio Suite

Junior Studio Suite | In-room safe, free WiFi, bed sheets

Junior Studio Suite

  • 495.0 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Sofa Beds

View all photos for Deluxe Suite

In-room safe, free WiFi, bed sheets

Deluxe Suite

  • 592 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Sofa Beds

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • 215 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite

In-room safe, free WiFi, bed sheets

Family Suite

  • 743.0 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Beds and 2 Large Twin Sofa Beds

View all photos for Family Room -8 Guests- Standard With Balcony

In-room safe, free WiFi, bed sheets

Family Room -8 Guests- Standard With Balcony

  • Sleeps 8
  • 2 Full Sofa Bed(s) and 1 Queen Bed(s) and 4 Twin Bed(s)

View all photos for Suite Superior

In-room safe, free WiFi, bed sheets

Suite Superior

  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Suite Junior With View

In-room safe, free WiFi, bed sheets

Suite Junior With View

  • Sleeps 4
  • 2 Twin Sofa Beds and 1 Queen Bed

View all photos for Family Suite -6 Guests- Standard With View

In-room safe, free WiFi, bed sheets

Family Suite -6 Guests- Standard With View

  • Sleeps 6
  • 1 Queen Bed, 2 Twin Sofa Beds and 2 Twin Beds

View all photos for Room Standard

In-room safe, free WiFi, bed sheets

Room Standard

  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Mercure Santa Marta Emile

Pool
Spa
Pet friendly
Kids pool
4.5 out of 5, Wonderful, (683)
The price is $357
per night
$357 total
includes taxes & fees
Jan 1 - Jan 2
Mercure Santa Marta Emile

About this property

Zuana Beach Resort

3.5-star Santa Marta hotel with 3 restaurants
Catch some rays at the beach or spend the day relaxing at Zuana Beach Resort's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Zuana Beach Resort offers 90 air-conditioned accommodations with safes and ceiling fans. Rooms open to balconies. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 7 outdoor swimming pools and 9 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Yuluka Spa. Services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Zuana Beach Resort you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking is complimentary.

Zuana Beach Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Neguanje - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Gairaca - Onsite restaurant. Open daily.
Sports Bar Masinga - Onsite sports bar. Open daily.
Minca - Onsite cocktail bar. Open daily.
Ziruma - This sushi bar serves light fare only. Happy hour is offered. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: COP 35,000 to 40,000 per person
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gairaca
  • Minca
  • Neguanje
  • Sports Bar Masinga
  • Ziruma

Things to do

  • 3 outdoor tennis courts
  • 7 outdoor pools
  • 9 spa tubs
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 35000 to 40000 per person
  • Airport shuttle fee: COP 16000 per person (roundtrip)
  • Airport shuttle fee per child: COP 16000 (roundtrip), (from 5 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
Guests under 14 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Zuana
Zuana Beach
Zuana Beach Resort
Zuana Beach Resort Santa Marta
Zuana Beach Santa Marta
Zuana Beach Hotel Santa Marta
Zuana Beach Resort Hotel
Zuana Beach Resort Santa Marta
Zuana Beach Resort Hotel Santa Marta

Zuana Beach Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 155 out of 388 reviews" "
Rating 8 - Good. 130 out of 388 reviews" "
Rating 6 - Okay. 49 out of 388 reviews" "
Rating 4 - Poor. 32 out of 388 reviews" "
Rating 2 - Terrible. 22 out of 388 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Resort that is close to the airport. Excellent staff, excellent rooms, great beach with spectacular sunsets. The area around the hotel is not that pretty, but there is a convenience store a 5 min walk away where you can buy your alcohol and groceries.
Stayed 6 nights in Aug 2024

10/10 Excellent

CRISTINA VILLADA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Stayed 3 nights in Aug 2024

10/10 Excellent

Osvaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Renee

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the resort!
Stayed 9 nights in Jul 2024

10/10 Excellent

Johann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice. It is right on the beach. The property has two main pools and children’s one as well. Also has water slides. The hotel is very nice and has great food. The price is very affordable. The rooms are a little dated and need a refresh. Overall the experience was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Catalina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Silvia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay!! Family environment! Clean beaches!
Stayed 4 nights in Apr 2024

4/10 Poor

Lana

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Ruby

Traveled with group, Business traveler
Liked: Cleanliness, amenities
Excelente!!
Stayed 4 nights in Apr 2024

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Byron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024

10/10 Excellent

Diego

Stayed 4 nights in Dec 2023

8/10 Good

Lynn

Stayed 1 night in Jan 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly with awesome pools and beach access.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jhonathan

Stayed 4 nights in Nov 2023

10/10 Excellent

LUIS

Stayed 1 night in Oct 2023

10/10 Excellent

Mauricio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good.
Stayed 1 night in Oct 2023

6/10 Okay

Jorge, Miami

Traveled with family
Liked: Cleanliness, staff & service
Room is outdated compared to Estelar Alto Prado with a more modern room, Washington Plaza and Estelar Bocagrande
Stayed 2 nights in Sep 2023

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a great time
Stayed 1 night in Aug 2023

2/10 Terrible

Jean-kristophe

Disliked: Staff & service, property conditions & facilities
Worst stay i had in my entire life anywhere in the world. This place really hates foreigners. The staff is rude and mean. First of all they charged me a 300 000 tax once my colombian wife arrived later in the day (2 night stay ). Staff at the pool wouldnt let us use the available beach bed while locals where using all the others ones cause they said it might be raining soon ( clear sky without a single cloud ) Pool was closed !!! Then... They told us it was karaoke night at the resort bar and then we got REFUSED entry cause they said " there is too many people ". It wasnt even full and some people were living as we arrived and they still didnt let us in. Couldnt use spa either or get a massage cause their spa service was fully booked for the 3 days we were there. For an hotel that expensive they should be totally ashamed of the service this hotel has given me. DISGUSTING
Stayed 2 nights in Aug 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 8 nights in May 2023

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff are all excellant and hard working, but something just isnt right with service. You have to wait ages to catch a waiter then it takes forever for the drinks etc to arrive. They also have a stupid system where they take your order and room no then sometime through out the day you get the bill to sign.
Stayed 20 nights in May 2023

10/10 Excellent

ARTURO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 3 nights in May 2023

2/10 Terrible

Enrique

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The maid stole my wallet with 3 credit cards and a stash pf 250 us dollars
Stayed 5 nights in Mar 2023

10/10 Excellent

Jully

Stayed 1 night in Feb 2023