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Quality Inn & Suites

2.5 star property

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Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Lobby

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Free WiFi
  • 24/7 front desk
  • Parking included

Explore the area

Map
3000 Santa Rosa Ave, Santa Rosa, CA, 95407
  • Sonoma County Fairgrounds
    ‪4 min drive‬
  • Graton Resort and Casino
    ‪4 min drive‬
  • Charles M. Schulz Museum
    ‪6 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪14 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites

Santa Rosa hotel with free breakfast
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, RV/bus/truck parking, multilingual staff assistance, and a vending machine are onsite.
Quality Inn & Suites offers 61 accommodations with safes and coffee/tea makers. 49-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn & Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Wine Country Santa Rosa
Quality Wine Country Santa Rosa
Quality Inn Wine Country
Quality Wine Country

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 226 out of 599 reviews
Rating 8 - Good. 148 out of 599 reviews
Rating 6 - Okay. 90 out of 599 reviews
Rating 4 - Poor. 52 out of 599 reviews
Rating 2 - Terrible. 83 out of 599 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Kelli

Liked: Amenities
It was a little noisy and smelled of marijuana in the halls. Breakfast was ok. Lacked a bit- if you were lucky enough to get there when there was something.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, and the room, which had apparently been recently renovated, was very nice and clean. My only negative comment is that the shower curtain is too short and allows shower spray to get onto the bathroom floor way too much. I'm giving this motel 5 stars, assuming that this minor problem will be quickly fixed. We'll be back.
Stayed 2 nights in Apr 2025

10/10 Excellent

FNU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and quiet place
Stayed 1 night in Apr 2025

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Apr 2025

8/10 Good

Sydnee

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
We stayed for two nights. Front desk was good customer service
Stayed 2 nights in Apr 2025

10/10 Excellent

Pyong

Stayed 4 nights in Apr 2025

8/10 Good

Robin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and quiet hotel, and breakfast was good.
Stayed 1 night in Apr 2025

8/10 Good

Dave

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable
Stayed 2 nights in Apr 2025

2/10 Terrible

Charles

Liked: Cleanliness, property conditions & facilities
You know the place was clean, but I just wanna warn everybody don't use no little wash rag or little towel. My wife got makeup on a towel and I used the wash rag to clean my shoes. It was just dirt and they took charge me 20 bucks out of my deposit and so I'm just letting people know don't don't don't wipe women's don't wipe no makeup off your face and then don't clean your shoes with the wash rack.
Stayed 1 night in Apr 2025

4/10 Poor

Joseph

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Candice

Traveled with family and small children, Traveled with family
Disliked: Amenities
The outlets in our bathroom didn’t work. This made getting ready each day horribly difficult, trying to blow-dry and style hair with no mirror was horrible. I made this known to the front desk immediately, they told me maintenance would come fix it. Every day (4 in total) I reminded them and checked in, but was put off. Also…breakfast if you can call it that was basically non-existent. Everything gone every day we tried to go and it was well within hours. Don’t stay here!
Stayed 3 nights in Apr 2025

8/10 Good

Fazlolah

Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
This hotel is dangerous and needs to be shut down! This hotel is an absolute scam! During my one night stay there a couple weeks ago there were multiple rooms having different guests come in and out. All of which were male. The guests in those rooms were either playing loud music or talking extremely loud. This happened from 10 pm all the way until 11 am check out the following day. I could not rest because every 10-30 mins the doors of those rooms would open and then slam shut and then guests/visitors would be shouting, yelling, pounding on walls and furniture or walking heavily as they left. I did not feel safe here at all. The room was filthy and I have photos to prove it. The front desk associate is absolutely unprofessional and should not be working in hospitality whatsoever. I will be filing a formal complaint with the BBB. I will also be sharing the disgusting illegitimate business scams about this business on multiple platforms to warn the general public. This is either a human trafficking operation or a multi level prostitution ring. I saw at least 30 different men enter different rooms for hours every 30 mins. I showed the pictures of the filthiness of my room and the manager refused to refund any portion my money. Do not stay here and make it publicly known this is a dangerous place.
Cigarette butt in between AC/heater unit and built in cabinet
Dirty filthy mirror
Rodent den
Rodent den
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Stayed 1 night in Apr 2025

6/10 Okay

CHANG HWAN

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
When I stayed there, it was under remodeling. There was bare concrete floor.
Stayed 1 night in Apr 2025

4/10 Poor

Natalia

Traveled with family
Stayed 2 nights in Apr 2025

10/10 Excellent

Vincente

Stayed 1 night in Apr 2025

8/10 Good

DONNA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Mar 2025

8/10 Good

Lynn

Business traveler
Liked: Cleanliness
Tight parking
Stayed 1 night in Mar 2025

8/10 Good

frederick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

DONNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Great staff.
Stayed 3 nights in Mar 2025

6/10 Okay

Vianne

Stayed 5 nights in Feb 2025

10/10 Excellent

Gus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean and accommodating
Stayed 3 nights in Mar 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice stay Roomy for the 4 of us in 1 room with 2 queens
Stayed 2 nights in Mar 2025