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Maple Resort

3.5 star property
VIP Access

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Photo gallery for Maple Resort

Restaurant
Cabin, 2 Bedrooms | Private kitchen
Cabin, 3 Bedrooms | Terrace/patio
Cabin, 2 Bedrooms | Terrace/patio
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Air conditioning
$182
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
Ejido Santa Rosa Parcela 32, Santa Rosa, BC, 22766
  • Las Nubes Wineries and Vineyards
  • Winery Santo Tomas
    ‪32 min drive‬
  • Winery Vena Cava
    ‪36 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Terrace

Terrace/patio

Room, 1 Queen Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Terrace

Terrace/patio

Room, 2 Queen Beds, Terrace

10.0 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 2 Bedrooms

Cabin, 2 Bedrooms | Terrace/patio

Cabin, 2 Bedrooms

  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Cabin, 3 Bedrooms

Cabin, 3 Bedrooms | Terrace/patio

Cabin, 3 Bedrooms

  • 3444 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 3 Queen Beds

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About this property

Maple Resort

3.5-star Santa Rosa hotel with outdoor pool
An outdoor pool, a hot tub, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Maple Resort offers 19 air-conditioned accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels.

This Santa Rosa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.
Maple Resort features an outdoor pool and a hot tub. Wireless Internet access is complimentary. This Santa Rosa hotel also offers a terrace and pool umbrellas. Complimentary uncovered self parking is available on site.

Maple Resort is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Hot tub
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Outdoor pool

Guest services

  • Housekeeping (daily)

Outdoors

  • Firepit
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Thursday - Monday (8:30 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

The Maple Hotel
The Maple Resort
Maple Resort Hotel
Maple Resort Santa Rosa
Maple Resort Hotel Santa Rosa
La Estancia Santa Rosa Hotel Boutique

Maple Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 65 out of 106 reviews
Rating 8 - Good. 17 out of 106 reviews
Rating 6 - Okay. 8 out of 106 reviews
Rating 4 - Poor. 9 out of 106 reviews
Rating 2 - Terrible. 7 out of 106 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Avy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Maple 5/31/25-6/1/25. It is off road in a tranquil location. Check in was strictly at 3 and we had to wait for the front desk concierge till then. It was unfortunate the restaurant burnt down in January so we were limited to the swim up bar. We didn't do the ferris wheel since it was also closed. The place was kept very clean and the staff at the swim up bar were very attentive and very hard working. They deserve raises. Overall it was remote and relaxing.
Stayed 1 night in May 2025

4/10 Poor

Irvin

Traveled with family
Disliked: Property conditions & facilities
Got there at 3pm cabin wasn't ready, told us to go the pool bar and get a compliment drink bar tender didn't know anything about it had to call reception an hr later to see if cabin was ready. Got to cabin fridge smelled like rotten meat. Water coming out of faucets was dirty. No hot water in main bathroom. Jacuzzi only worked the first night. The property is still been worked on everything they advertise isn't operating Expedia should remove them from there platform
Stayed 2 nights in May 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place for weekend

Nice place highly recommended
Stayed 1 night in Apr 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

aide

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me en canto I love it 💖
Stayed 1 night in Mar 2025

2/10 Terrible

Luz

Disliked: Staff & service, amenities, property conditions & facilities
This place is absolutely false advertising. First its in the middle of no where. Fortuna restaurant is burned down. Ferris wheel is not operating, zipping is not available. Short staff, only option to purchase food is at the pool. Not many options, the cooker was short with food inventory emphasized with whatever they had. Food is over priced. No hot water at my stay. NO internet. However the two workers there goes above and beyond to accommodate the guest. Kudos to them. The pool is extremely cold and needs to be filtered. Dead bees are just wondering in the pool.
Stayed 2 nights in Feb 2025

8/10 Good

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in Dec 2024

6/10 Okay

Rocio

Liked: Staff & service
Beautiful place, bed wasn’t the most comfortable. No mini fridge and no way of transport around the place to and from restaurants
Stayed 2 nights in Nov 2024

6/10 Okay

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Water heater is too small and does not work, we could not take a shower at all. The fire place is not designed correctly, all the smoke comes into the cabin rather than going out, it defeats its purpose, we stopped using it..
Stayed 2 nights in Nov 2024

10/10 Excellent

Rodolfo

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Christian

Stayed 1 night in Nov 2024

4/10 Poor

Jose

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Tatiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for a weekend getaway
Stayed 1 night in Oct 2024

10/10 Excellent

jasmine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tirolesa
Stayed 1 night in Oct 2024

8/10 Good

GALILEO

Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Brandon

8/15

Room code didn’t work had one of the worker bring us a key the staff didn’t give us WiFi password or any information tried calling the hotel but they are all off at certain time
Stayed 1 night in Aug 2024

10/10 Excellent

Giselle

Stayed 1 night in Jun 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hinden gem

Excellent staff, attention was personalized all the time. Ms. Karen and her partner helped us to feel very welcome and very comfortable. We recommend to visit the resort restaurant "Fortuna" they have a very good presentation and the cocktail bar was outstanding. Thank you maple resort team!
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The resort wasn’t open and there was no one to great us the bed was uncomfortable, there was no one at the bar and there was construction the entire time
Stayed 2 nights in May 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuloso resort

Hermoso resort, el lugar tiene todas las comodidades, solo el acceso es difícil en climas lluviosos se hace una laguna antes de llegar, tienes que llevar pickup
Stayed 2 nights in Mar 2024

10/10 Excellent

TAIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encuanto! un lugar para relajarte y pasar muy bien con amigos y familia
Stayed 1 night in Apr 2024

10/10 Excellent

Selene

Stayed 1 night in Apr 2024

2/10 Terrible

Mitzi

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Right before arriving to the establishment there was a huge puddle of water about 4 feet high. Which I had to drive my car through. Getting into the “resort” was terrible. The food at fortuna was awful. The atmosphere is great and it’s a great place for pictures but it’s not worth it. The pool was green we could not even get in. I was not able to check In until 3:20pm.
Stayed 1 night in Apr 2024