An outdoor pool, a hot tub, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Maple Resort offers 19 air-conditioned accommodations with complimentary bottled water and hair dryers. 42-inch Smart televisions come with cable channels. This Santa Rosa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
An outdoor pool and a hot tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Maple Resort features an outdoor pool and a hot tub. Wireless Internet access is complimentary. This Santa Rosa hotel also offers a terrace and pool umbrellas. Complimentary uncovered self parking is available on site.
Maple Resort is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Things to do
Hot tub
Outdoor pool
Wine tasting room
Ziplining
Family friendly
Outdoor pool
Guest services
Housekeeping (daily)
Outdoors
Firepit
Pool loungers
Pool umbrellas
Terrace
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
42-inch smart TV with cable channels
Food and drink
Free bottled water
Tea bags/instant coffee
More
Air conditioning
Heating
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open Thursday - Monday (8:30 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: MXN 500 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet deposit: MXN 1000 per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
We should mention
This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
Property is also known as
The Maple Hotel
The Maple Resort
Maple Resort Hotel
Maple Resort Santa Rosa
Maple Resort Hotel Santa Rosa
La Estancia Santa Rosa Hotel Boutique
Maple Resort Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 40 out of 72 reviews
10 - Excellent
40
Rating 8 - Good. 11 out of 72 reviews
8 - Good
11
Rating 6 - Okay. 7 out of 72 reviews
6 - Okay
7
Rating 4 - Poor. 7 out of 72 reviews
4 - Poor
7
Rating 2 - Terrible. 7 out of 72 reviews
2 - Terrible
7
8.6/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Rocio
Dec 3, 2024
Liked: Staff & service
Beautiful place, bed wasn’t the most comfortable. No mini fridge and no way of transport around the place to and from restaurants
Rocio
Stayed 2 nights in Nov 2024
6/10 Okay
Gerardo
Traveled with family
Dec 2, 2024
Liked: Cleanliness, staff & service, amenities
Water heater is too small and does not work, we could not take a shower at all. The fire place is not designed correctly, all the smoke comes into the cabin rather than going out, it defeats its purpose, we stopped using it..
Gerardo
Stayed 2 nights in Nov 2024
10/10 Excellent
Rodolfo
Traveled with family and small children, Traveled with pets, Traveled with family
Room code didn’t work had one of the worker bring us a key the staff didn’t give us WiFi password or any information tried calling the hotel but they are all off at certain time
Excellent staff, attention was personalized all the time. Ms. Karen and her partner helped us to feel very welcome and very comfortable.
We recommend to visit the resort restaurant "Fortuna" they have a very good presentation and the cocktail bar was outstanding.
Thank you maple resort team!
The resort wasn’t open and there was no one to great us the bed was uncomfortable, there was no one at the bar and there was construction the entire time
Right before arriving to the establishment there was a huge puddle of water about 4 feet high. Which I had to drive my car through. Getting into the “resort” was terrible. The food at fortuna was awful. The atmosphere is great and it’s a great place for pictures but it’s not worth it. The pool was green we could not even get in. I was not able to check In until 3:20pm.
The road to get there is dirt road,didn't know that.the only food there is restaursnt and a little too price bad thing also if we get food from outside theres nomicroway
Jose
Stayed 2 nights in Jan 2024
6/10 Okay
Maggie
Nov 19, 2023
Maggie
Stayed 1 night in Nov 2023
10/10 Excellent
jose, Chula Vista
Traveled with partner
Oct 30, 2023
Nice place! Need to fix the entrance road but everything else is super nice