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The Sandman Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Sandman Hotel

Lobby lounge
Front of property
Poolside bar
Outdoor pool, pool umbrellas, sun loungers
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • Gym
  • Pet friendly
  • Air conditioning

Explore the area

Map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Redwood Empire Ice Arena
    ‪2 min drive‬
  • Santa Rosa Junior College
    ‪2 min drive‬
  • Charles M. Schulz Museum
    ‪3 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Kitchenette

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite

  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Accessible (Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Windsor Wine Country, an IHG Hotel

Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (844)
The price is $166
per night
includes taxes & fees
Feb 5 - Feb 6
Holiday Inn Windsor Wine Country, an IHG Hotel

About this property

The Sandman Hotel

3-star Santa Rosa hotel with outdoor pool
Along with an outdoor pool, this hotel has a fitness center and a poolside bar. Self parking is free. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk. Housekeeping is available on request.
The Sandman Hotel offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Sandman Hotel features an outdoor pool and a fitness center. A poolside bar is on site where guests can unwind with a drink. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

The Sandman Hotel has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1005 out of 1998 reviews" "
Rating 8 - Good. 532 out of 1998 reviews" "
Rating 6 - Okay. 223 out of 1998 reviews" "
Rating 4 - Poor. 114 out of 1998 reviews" "
Rating 2 - Terrible. 124 out of 1998 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Caroline

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never had bad service as the service we got at the Sandman. The 2 girls we spoke at the lobby were absolutely not acknowledging us, they clearly did not want to work there, they were inpolite and could not answer to any of our questions. Clearly the most terrible service I have had. Also, the concierge looked at us and said some disgusting remarks to both of us women. Absolutely horrible.
Stayed 4 nights in Oct 2024

10/10 Excellent

rich

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Stayed 2 nights in Oct 2024

8/10 Good

Emilee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super cute, clean, and comfortable. Other than the water pressure it was a good experience.
Stayed 1 night in Oct 2024

8/10 Good

Constance, San Jose

Traveled with partner
Liked: Cleanliness, staff & service
Nice place just a little bit more like a motel than I expected
Stayed 3 nights in Oct 2024

6/10 Okay

Robert S

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Allen, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convient to US 101. Rooms were clean and quiet. Only negative was that one of the two beds had a very weak box spring causing the bed to sag. Otherwise first rate and a great deal for the money.
Stayed 1 night in Oct 2024

10/10 Excellent

Darrell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

2/10 Terrible

Rudy

Stayed 3 nights in Oct 2024

10/10 Excellent

Trina

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was clean, renovated, and conveniently located for my our needs. free onsite parking, nice outdoor areas, and clean/spacious room was very nice. Would definitely stay again
Stayed 1 night in Oct 2024

8/10 Good

Victor, Yuba City

Traveled with partner
Comfortable beds and the room is pretty modern, and very clean. We were in the back building which was very quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Geeat
Stayed 1 night in Oct 2024

10/10 Excellent

Jace

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked ease of check-in and cleanliness of room. No complaints.
Stayed 1 night in Oct 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Carolyn Lee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having the poolside bar and cafe and really nice pool area. Room was nicely remodeled.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying at this property. I based my decision on what other reviews had to say and my husband and I were very pleased with our stay. It’s a nice property with lots of amenities, pool, bar, yoga, garden, a delicious restaurant next door, close to the freeway and other shopping areas, gas station down the street, the reception area is very nice with an option to purchase drinks, not to mention that the receptionist were also very helpful and nice. The room was nice as well with a coffee maker, fridge and microwave. Overall our stay was great and we will definitely be staying here again when we visit our family again.
Stayed 2 nights in Oct 2024

4/10 Poor

Maxine

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The sandman hotel is not a hotel. It’s a motel with hotel prices. Terrible layout, not a clear idea of where anything is. Staff absolutely SUCKED. I tried to call to find out if I could check in a little bit earlier and could not get through. I tried again and then the receptionist hung up on me. Once we arrived, there was no remote in the room. We went to reception and told them of the situation and were told someone would be right over to bring the remote for the tv. We said we would be out at an event and asked if they would be able to get in without us there to drop off the remote and they said yes. The remote never arrived. I wouldn’t recommend this “hotel” to anyone. If I could get a refund for my stay then maybe I would pretend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return visit to the Sandman and loved my stay again! Best location and price for the amenities.
Stayed 1 night in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place!
Stayed 4 nights in Sep 2024

10/10 Excellent

Gregory, Mobile

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2024

10/10 Excellent

sherry

Stayed 1 night in Oct 2024