The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

Lobby lounge
Poolside bar
Lobby
Outdoor pool, pool umbrellas, sun loungers
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
$113
includes taxes & fees
May 18 - May 19

Explore the area

View in a map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Place, Santa Rosa Junior College
    ‪2 min drive‬
  • Place, Charles M. Schulz Museum
    ‪2 min drive‬
  • Place, Redwood Empire Ice Arena
    ‪2 min drive‬
  • Airport, Santa Rosa, CA (STS-Sonoma County)
    ‪9 min drive‬

Room options

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

3-star Santa Rosa hotel with bar/lounge
Along with an outdoor pool, this hotel has a fitness center and a bar/lounge. Full breakfast is free. Other amenities include a poolside bar, coffee/tea in a common area, and a business center. Housekeeping is available on request.
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel features an outdoor pool and a fitness center. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Parking is available onsite for a surcharge.

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 5.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1230 out of 2256 reviews
Rating 8 - Good. 566 out of 2256 reviews
Rating 6 - Okay. 234 out of 2256 reviews
Rating 4 - Poor. 112 out of 2256 reviews
Rating 2 - Terrible. 114 out of 2256 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Wayne, San Francisco

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the pool and hot tub. The breakfast was also appreciated.
Stayed 3 nights in Jan 2026

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities
The staff were nice the room was spotless I highly recommend if your visiting or just looking for a hotel this is the one for you !
Stayed 2 nights in Jan 2026

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities
The Sandman Hotel-Santa Rosa, is the Best Home Away place to stay~. It was my second time staying over two nights. At check-in, the concierge and duty manager warmly greeted me. I was given a room at the ground level because stairs are difficult walking. My room was fresh, clean and well maintained. I love the big screen TV, Queen Size Bed, and four comfy pillows. Next time I’m bringing the family and pup so we can fully enjoy the pool, bocce ball court and gym. Shopping for snacks is within walking distance. Sightseeing is within driving distance and there is plenty of the best restaurants to feast upon Sonoma Counties California Cuisine.
Stayed 2 nights in Jan 2026

10/10 Excellent

Timm, Encinitas

Liked: Cleanliness, property conditions & facilities
Great staff. Clean rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Elsa

Stayed 1 night in Jan 2026

2/10 Terrible

Danielle

Stayed 3 nights in Nov 2025

4/10 Poor

Jennifer

Liked: Cleanliness, staff & service, amenities
Don’t appreciate having housekeeping knock on my door starting at 9 a.m. I had to drive my friend down the day before so she could get a procedure. She needed her sleep, as did I, as I had a four-hour drive home. Had to tell them three times to please stop check out is at 11am and we would be out by then
Stayed 1 night in Jan 2026

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whenever I come to Santa Rosa, I always stay here. It is clean comfortable, and the staff is absolutely wonderful. Highly recommend.
Stayed 2 nights in Jan 2026

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine with the room. However, the previous guest forgot their bag of microwave popcorn. Did not have breakfast because we had to leave early to make our appointment at UCSF.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Jan 2026

6/10 Okay

Angel

Yes was right, but too loud, seems like somebody had so much fun and people from outside jump to the pool, they don’t care about the cleanliness of the pool, don’t have security in that side.
Stayed 3 nights in Jan 2026

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and great pool/hot tub area
Stayed 3 nights in Jan 2026

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities
Friendly Staff, great breakfast, other than a coffee stain on the comforter the room was spotless. I will stay here again the next time I am in the area
Stayed 1 night in Jan 2026

8/10 Good

Ying Chun

Liked: Cleanliness, amenities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Yes all of thee above. Thank you for a pleasantly clean, safe and friendly stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Bobbi

Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean.
Stayed 2 nights in Jan 2026

4/10 Poor

Regina

Traveled with partner
Liked: Amenities, property conditions & facilities
We at the Sandman Santa Rosa Sonoma, and our experience was not the best. Although the amenities were good, the atmosphere was not. Two nights in a row we had two different strangers pounding on our hotel room trying to get in. Not only did this make us feel unsafe but ruined our experience/ expectations. We had to call the police twice. Management was helpful the first time with switching our rooms but I think it’s crazy that it happened again in our NEW room. I wish I could say I would come back to The Sandman next time I’m in town but I don’t think that we could go through that experience again.
Having to barricade the door because of an unknown man trying to come inside.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to leave early so cannot comment on the breakfast bar. Room was clean, beds comfy, shower nice, quiet and easy access.
Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 1 night in Jan 2026

10/10 Excellent

Madelena, clearlake

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous
Stayed 1 night in Jan 2026

10/10 Excellent

Sadie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonder stay at the Sandman last weekend. Rooms were cute & clean- same with the grounds. Would definitely stay again, but next time for more than one night. Would love to take advantage of the inviting pool and hot tub. I prefer showers that have the handheld option and the shower did! The soaps and conditioner smelled fantastic! 10/10
Stayed 1 night in Jan 2026

10/10 Excellent

deanna

Stayed 2 nights in Jan 2026

10/10 Excellent

Garima

Stayed 1 night in Jan 2026

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities
Very quick & easy check in. Quiet & comfortable.
Stayed 1 night in Jan 2026