The Sandman Santa Rosa Sonoma, Ascend Hotel Collection

3.0 star property

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Photo gallery for The Sandman Santa Rosa Sonoma, Ascend Hotel Collection

Lobby lounge
Outdoor pool, pool umbrellas, sun loungers
Front of property
In-room safe, desk, laptop workspace, iron/ironing board
Poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping

Explore the area

Map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Santa Rosa Junior College
    ‪2 min drive‬
  • Charles M. Schulz Museum
    ‪3 min drive‬
  • Luther Burbank Center for the Arts
    ‪5 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪7 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

The Sandman Santa Rosa Sonoma, Ascend Hotel Collection

3-star Santa Rosa hotel with bar/lounge
Along with an outdoor pool, this hotel has a fitness center and a bar/lounge. Free full breakfast and free self parking are also provided. Other amenities include a poolside bar, coffee/tea in a common area, and a business center. Housekeeping is available on request.
The Sandman Santa Rosa Sonoma, Ascend Hotel Collection offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Sandman Santa Rosa Sonoma, Ascend Hotel Collection features an outdoor pool and a fitness center. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

The Sandman Santa Rosa Sonoma, Ascend Hotel Collection has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Santa Rosa Sonoma, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1075 out of 2069 reviews
Rating 8 - Good. 530 out of 2069 reviews
Rating 6 - Okay. 222 out of 2069 reviews
Rating 4 - Poor. 115 out of 2069 reviews
Rating 2 - Terrible. 127 out of 2069 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

Wonderful oasis!
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Feb 2025

8/10 Good

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

TRISTA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front Desk is so GREAT!

Between checking in and having a small problem with my room the front desk was exorbitantly awesome in solving all of the issues and made me feel happy.
Stayed 1 night in Feb 2025

4/10 Poor

Ryan

Disliked: Cleanliness
This hotel was quite and easy enough to get into but I found a live cockroach in the shower and there was some gross substance on the chairs that was either jelly or blood. I can understand not knowing about the cockroaches but those chairs should not have been left in the room. There were also some stains on the sheets to one of the beds. They may have been clean and just stained but it’s a little off putting.
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Stayed 1 night in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was quiet even though it was near the highway. Not near many dining options and they charge an additional $100 deposit on top of me pre-paying days prior then take 3-4 days to return it
Stayed 2 nights in Jan 2025

10/10 Excellent

Don, Newark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine !
Stayed 1 night in Feb 2025

10/10 Excellent

Anaseini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos, Portland

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a gem. It's feels like a vintage Palm Springs resort. Loved the location, amenities and price. Would definitely stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

No Ellen

Liked: Room comfort
Stayed 12 nights in Jan 2025

2/10 Terrible

Richard

Stayed 1 night in Jan 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

TRISTA

Stayed 1 night in Jan 2025

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Taylor

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We rented 2 separate rooms for our family and both rooms had broken lamps that wouldn’t turn on. The carpets in the rooms were so disgustingly dirty it turned my 2 year olds feet black simply from walking on it.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Stayed 1 night in Jan 2025

10/10 Excellent

Lynn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was impressed with the up-to-date interior, cleanliness and comfort. I saw that the hotel had a 3-star rating and was surprised by that, once I was inside!! I was at least a 4 1/2 if not a 5-star room with 5 stars being excellent. Believe me when I say I do not give out praise easily. This room cost $89.00 including tax! The young lady that checked me in was very kind. I wish I had taken a few pictures to show you how nice it was.
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mathilde

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quick business trip. Great price. Will stay there again.
Stayed 1 night in Jan 2025

8/10 Good

Richard

Stayed 3 nights in Jan 2025