The Sandman Hotel

3.0 star property

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Photo gallery for The Sandman Hotel

Lobby lounge
Poolside bar
Front of property
Outdoor pool, pool umbrellas, sun loungers
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
  • Gym
  • Air conditioning

Explore the area

Map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Santa Rosa Junior College
    ‪2 min drive‬
  • Charles M. Schulz Museum
    ‪3 min drive‬
  • Fountaingrove Golf and Athletic Club
    ‪4 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪11 min drive‬

Room options

Deluxe Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Kitchenette

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Family Suite

  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Accessible (Tub)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Sandman Hotel

3-star Santa Rosa hotel with outdoor pool
Along with an outdoor pool, this hotel has a fitness center and a poolside bar. Self parking is free. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk. Housekeeping is available on request.
The Sandman Hotel offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Sandman Hotel features an outdoor pool and a fitness center. A poolside bar is on site where guests can unwind with a drink. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

The Sandman Hotel has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1040 out of 2041 reviews
Rating 8 - Good. 537 out of 2041 reviews
Rating 6 - Okay. 222 out of 2041 reviews
Rating 4 - Poor. 117 out of 2041 reviews
Rating 2 - Terrible. 125 out of 2041 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

tunde

Stayed 1 night in Oct 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, clean, quiet, easy parking conveniently close to everything. The front desk Girls could be more helpful and friendly. They appear always s tired and not very helpful
Stayed 2 nights in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jacqueline

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Great place to stay, where every single employee is exceptionally nice and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Check-in was fast and easy, and price was great. Room was very clean and comfortable. Very comfortable bed also. We love staying here because great location for Santa Rosa and rooms are always very clean.
Stayed 1 night in Nov 2024

8/10 Good

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been nice if the hot tub was turned on. I would have used it They post a sign they says they'll fix it tomorrow. But tomorrow means no way. Otherwise the place is well kept up
Stayed 4 nights in Nov 2024

2/10 Terrible

Francine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Mahya

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Timm, Encinitas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded rooms are very nice our second night stay with the king bed was very comfortable the first night nice but not as comfortable bed and we have stayed here in the past and were pleasantly surprised at the upgrades.
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Property conditions & facilities
Ease of check in and parking close to rooms. Super clean rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Lametria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a night. Comfy bed, sheets are so-so. The decor is excellent, but the walls are rather thin. I heard every step from above and the dog barking in the room next to me. Thankfully neither lasted long and wasn't annoying. I would stay here again for a quick stay.
Stayed 1 night in Nov 2024

2/10 Terrible

Wesley

Disliked: Staff & service, amenities, property conditions & facilities
Property did not look like what was advertised on the website at all. They also didn’t have a room available for me despite prepayment for the reservation. Definitely avoid this place next time
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Reese

Stayed 1 night in Oct 2024

6/10 Okay

Jacqueline

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great they only downfall there was no hot water the day of checkout but but the hotel agreed to give a partial refund thanks
Stayed 2 nights in Nov 2024

10/10 Excellent

Bertrand

Stayed 1 night in Oct 2024

8/10 Good

Sarah

Disliked: Property conditions & facilities
It took over 45 minutes for me to check in when I made the purchase through Expedia and was only a few blocks away. And there was no hot water when I tried to go use the hot tub. It was closed down. The remodel is very clean. The property looks very nice and I enjoyed yoga. But seriously, who thinks they can rent a hotel room without hot water?
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly, nice rooms, great pet relief area
Stayed 1 night in Nov 2024