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Santa Rosa Vacation Packages

Friendly/helpful staff. Budget hotel about 1.5 kms from the main dock. Approximately two blocks away from the real local food experience as well as the markets. Kitchen available if you wish to cook.

No floor sweeping in 4 days No handrail at the curve of the stairs Loud machine work from 3:00-4:00 am Very watery coffee in morning Apathy from the reception Very unhygienic pool water No filtered water to drink Hard bed Giant step into the bathroom (almost 30 cm high) A/C did not remove humidity Window left open by cleaning staff while we were out. No safe in room

From the second we checked in to the second we left, we felt so well taken care of! All staff and personnel were very friendly, property is clean and so beautiful. Breakfast was more than enough and so tasty! Very close location to great (and affordable) restaurants and to town. No complaints at all. Would definitely stay here again if I came back to the island!

Highly recommend this stay at Coloma Hotel in the sGalápagos! Señor Coloma was friendly and helpful from the moment we arrived, sharing great local insights, arranging tours, and going out of his way to make us feel at home. The stay was stable and comfortable with good facilities. Delicious breakfasts each morning were a wonderful bonus!

着いて早々にダブルブッキングがわかった。これは施設というよりも、貴社のシステムの問題。前回も宿泊名簿に名前がなかったこともあり、強く改善をもとめる。

Absolutely gorgeous property and very friendly staff!

After we finally got checked in, turned the AC on and it was not cold. Owner told me it would cool down and to let her know if I didn't need it "cold like hers (friend's room) I would be fine but I could switch it in the morning. Let me be clear, the AC did not work AT ALL and when we returned it was hotter in the room than outside at 9pm. Couldn't open the windows or doors because the of the mosquitoes. The owner was not on site, so I ended up having to share the room with my friend instead of staying in the room I paid for. Owner was fully aware the AC didn't work and moved me to a new room the next day. She did not check if the AC was working in the new room. It did not, so I immediately went to notify her and was basically accused of doing something to this air-conditioner. If you're going to have guests, common sense would say you check to make sure the air conditioning is working in a room they booked and then check to make sure the AC is working if you are putting them in another room. I certainly did not appreciate being made to feel like I did something wrong because she didn't bother to check to make sure AC was working. Won't stay there again