8/10 Good
Joan
Sep 21, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property situated right on Santa Susanna beach. Rooms are spacious and very comfortable. Food is good, but not excellent. As it is a very expensive all inclusive, we expected that it would have several different kinds of restaurants. Not a buffet style for every meal. We have gone to several all inclusives in different parts of the world, this food definitely is not top quality. The workers in the restaurant are wonderful and friendly, very hard working. The Hotel has some strange rules about where they serve their coffee and alcohol drinks. You could not get a coffee with your meals, except at breakfast, unless you walked up a full flight of stairs. They had lots of desserts…. again good but not excellent. ALL inclusive shouldn’t mean all inclusive. At the bar counter very few drinks were part of the all inclusive, just the basic alcohol drinks absolutely no fancy drinks. That is one thing that every all inclusive we’ve been at have always included. All in all, four out of five is being generous …. it really is more of a three out of five, but because of where it is situated on the beach & many of the friendly, sweet hard workers we gave it four out of five. Thx
Joan
Stayed 7 nights in Sep 2024