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Suite Pool

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Apartment, 1 Bedroom, Accessible, Microwave

Bed Count 1 Full Bed Maximum Occupancy 4 Max

King Classic Double

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms, Garden Area

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Panoramic Double or Twin Room, Ensuite, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, 2 Bedrooms, 2 Bathrooms, Sea View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Kepos Etna Relais & Spa features a spa tub and a seasonal outdoor pool. The guesthouse offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the guesthouse's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly guesthouse also offers a children's pool, a rooftop terrace, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Onsite self parking is complimentary.

Kepos Etna Relais & Spa has designated areas for smoking.

  • Library
  • Picnic area
  • Express check-in
  • Daily
  • Water dispenser
  • Number of hot tubs - 1
  • Elevator
  • Free self-serve breakfast
  • Front desk (limited hours)
  • Turkish bath/Hammam
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Computer station
  • Food and water bowls
  • Terrace
  • Luggage storage
  • Airport transportation - pickup (surcharge)
  • Hair salon
  • Concierge services
  • Snack bar/deli
  • Shared microwave
  • Shopping on site
  • Designated smoking areas
  • Shared refrigerator
  • Pool umbrellas
  • Total number of rooms - 15
  • No accessible shuttle
  • Airport transportation (surcharge)
  • Number of accessible parking spaces 19
  • Couples/private dining
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Designer stores on site
  • Registration desk height (inches) - 150
  • Ski passes available
  • Art gallery on site
  • Registration desk height (centimeters) - 381
  • Rooftop terrace
  • Elevator door width (inches) - 98
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 250
  • Number of poolside bars - 1
  • Wine release events
  • Full-service spa
  • Beach shuttle (surcharge)
  • Free breakfast
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2016
  • Free pool cabanas
  • Free WiFi
  • Pool sun loungers
  • Number of coffee shops/cafes - 1
  • Outdoor seasonal pool
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of restaurants - 1
  • Reception hall
  • Laundry facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Kepos Etna Relais & Spa offers 15 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Cribs/infant beds (surcharge)
  • In-room climate control (heating)
  • Electric kettle
  • Oven
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Free tea bags/instant coffee
  • Paper towels
  • Freezer
  • Closed captioned TV
  • Bathroom emergency pull cord
  • Tile flooring in room

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary self-serve breakfast is served each morning between 7:30 AM and 10:30 AM.

Nero di cenere - Overlooking the ocean and pool, this theme restaurant specializes in Italian cuisine and serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Spa Services

Acque di lava has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Nearby Activities

A children's pool, a seasonal outdoor pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Windsurfing nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: EUR 60 per vehicle (one way)
  • Pet fee: EUR 25.00 per pet, per night plus EUR 15 one-time cleaning fee
  • Service animals are exempt from fees
  • A kitchen/kitchenette is available for an additional fee
  • Crib (infant bed) fee: EUR 30.0 per day
  • Rollaway bed fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:30 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk closes daily at 10 PM

Property confirms they are implementing guest safety measures

Pets allowed in specific rooms only

Staffed front desk

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Debit cards

Online penalty collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per day.
  • Cribs (infant beds) are available for EUR 30.0 per day.

Pet Policy

  • Pets allowed for an extra charge of EUR 25.00 per pet, per night, plus a one-time cleaning fee of EUR 15
  • Dogs only
  • 1 total (up to 22 lbs per pet)
  • Food and water bowls are available
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from March to November.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Hotel Names

  • Kepos Etna Relais Guesthouse Santa Venerina
  • Kepos Etna Relais Guesthouse
  • Kepos Etna Relais Santa Venerina
  • Kepos Etna Relais
  • Kepos Etna Relais & Spa Guesthouse
  • Kepos Etna Relais & Spa Santa Venerina
  • Kepos Etna Relais & Spa Guesthouse Santa Venerina

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