*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Sercotel El Balcón de la Bahía features an outdoor pool, a terrace, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Santander hotel also offers a garden, express check-in, and express check-out. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in September 2022.
Sercotel El Balcón de la Bahía is a smoke-free property.
- Tile flooring in public areas
- Express check-in
- Hardwood flooring in public areas
- Number of outdoor pools - 1
- Front entrance ramp
- Registration desk height (inches) - 43
- Registration desk height (centimeters) - 110
- Elevator
- Elevator door width (inches) - 31
- Elevator door width (centimeters) - 80
- Stairwell handrail height (inches) - 35
- Beach shuttle (surcharge)
- Stairwell handrail height (centimeters) - 90
- At least 80% of all lighting comes from LEDs
- Front desk (limited hours)
- Uncovered parking
- Secured parking
- Express check-out
- Tours/ticket assistance
- Year Built - 1850
- Free WiFi
- Self parking (surcharge)
- Pool sun loungers
- Smoke-free property
- Outdoor seasonal pool
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Coin laundry on site
- Pool umbrellas
- Parking (limited spaces)
- Total number of rooms - 20
- No accessible shuttle
- Number of floors - 3
- Number of buildings/towers - 2
- Garden
- Outdoor furniture
- Number of accessible parking spaces 7
- Smooth flooring in public areas
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
Room Amenities
Sercotel El Balcón de la Bahía offers 20 air-conditioned accommodations with espresso makers and safes. Beds feature down comforters. 40-inch LED televisions come with digital channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Santander hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
- Air conditioning
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Espresso maker
- Desk
- Soundproofed rooms
- Iron/ironing board (on request)
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Shower only
- Digital TV service
- Free WiFi
- Down comforter
- TV size: 40
- TV size measurement: inch
- LED TV
- Heating
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 3
- Soap
- Shampoo
- Toilet paper
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Eco-friendly toiletries
- LED light bulbs
- Restaurant dining guide
- Mini-fridge
- Lever door handles
- Wardrobe or closet
- Toothbrush and toothpaste not available
- Number of days between towel changes: 2
- Number of days between bed sheet changes: 2
- Energy-saving switches
- Hardwood flooring in room
Parking
Free self parking , Parking (limited spaces) , Offsite parking reservations required
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible public washroom
- Handrails in stairways
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
- Casino nearby
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
Optional extras
- Uncovered self parking fee: EUR 15 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 10:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, cash, and mobile payments.
Mobile payments
Front desk opens daily at 8:30 AM
Front desk closes daily at 10:00 PM
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
No cribs (infant beds) available
LGBTQ friendly
Property registry number - G.10736
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from March 24 to October 31.
Pool access available from 10:30 AM to 8:30 PM.
Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Reviews
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