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Hotel Palacio del Mar

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Palacio del Mar

Bar (on property)
Reception
Coffee shop
Junior Suite | Minibar, in-room safe, desk, blackout drapes
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Room service
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
Calle Alcalde Vega Lamera, 5, Santander, Cantabria, 39005
  • El Sardinero Stadium
    3 min walk
  • El Sardinero Beach
    9 min walk
  • Jardines de Piquio
    14 min walk
  • Santander (SDR)
    22 min drive

Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout drapes

Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite single

Junior Suite single | Minibar, in-room safe, desk, blackout drapes

Junior Suite single

  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Senior Suite, Hot Tub

Senior Suite, Hot Tub | Minibar, in-room safe, desk, blackout drapes

Senior Suite, Hot Tub

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout drapes

Single Room

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Palacio del Mar

4-star Santander hotel close to Santander Ferry Terminal
Along with a restaurant, this smoke-free hotel has a fitness center and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
Hotel Palacio del Mar offers 67 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This 4-star property offers access to a business center and 7 meeting rooms. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Concierge services and wedding services can be provided.

Hotel Palacio del Mar is a smoke-free property.

A hosted evening meal is available for a surcharge daily.
Hotel Palacio del Mar has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 15 per person
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 22

Things to do

  • Gym
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
During low season (November 4-December 28), guests booked in Half Board or Full Board rates receive meals in the coffee shop.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to September 8:
  • Swimming pool
The following facilities are closed on Christmas Eve and New Year's Eve:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 33.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 33.0 per night
  • Hosted evening meal: EUR 22

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 23 June to 22 September

Property is also known as

Sercotel Palacio Mar
Sercotel Palacio Mar Hotel
Sercotel Palacio Mar Hotel Santander
Sercotel Palacio Mar Santander
Hotel Sercotel Suite Palacio Mar Santander
Hotel Sercotel Suite Palacio Mar
Sercotel Suite Palacio Mar Santander
Sercotel Suite Palacio Mar

Hotel Palacio del Mar Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 75 out of 181 reviews" "
Rating 8 - Good. 73 out of 181 reviews" "
Rating 6 - Okay. 17 out of 181 reviews" "
Rating 4 - Poor. 10 out of 181 reviews" "
Rating 2 - Terrible. 6 out of 181 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

RACHEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Maria Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable big room, quiet and helpful staff.
Stayed 1 night in Jun 2024

8/10 Good

Simon

Traveled with family
Stayed 2 nights in May 2024

10/10 Excellent

Jose

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The person at the front desk assisted me to obtaine medication I left at my previous hotel stay. She coordinated the delivery to me of the medication. Well beyond her responsibilities.
Stayed 3 nights in May 2024

10/10 Excellent

s

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Dee

Stayed 1 night in Sep 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, quiet area
Stayed 1 night in Sep 2023

10/10 Excellent

John

Stayed 1 night in Jun 2023

10/10 Excellent

Roy

Stayed 1 night in May 2023

2/10 Terrible

I

Stayed 3 nights in Jan 2023

8/10 Good

man lung

Liked: Cleanliness, staff & service
Stayed 13 nights in Oct 2022

2/10 Terrible

stephen

Disliked: Staff & service, property conditions & facilities, room comfort
Utter garbage and shocking treatment
Shocking treatment by both the hotel and hotels.com We were treated with utter contempt by the venue who after much complaining refunded some of our money, very small percentage. Hotels.com also refused to refund the rewards used even though they mis sold the services and standard of the hotel. Hotels.com service even worse than the hotel, as a loyal customer with in excess of 1000 booking over 10 years I am disgusted. Both should be ashamed of themselves
Stayed 3 nights in May 2022

6/10 Okay

Brian

Stayed 1 night in Mar 2022

10/10 Excellent

Tina

Stayed 4 nights in Sep 2020

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Santander
Our ferry was late in and we didn’t get to the Hotel until about 11pm, we had booked a meal in the restaurant in advance and the staff waited for us a cooked us a meal, which was excellent and the staff were fantastic they couldn’t do enough for us. The room was roomy and set out well and a comphy bed, when we put the TV there was no English speaking channels a bit disappointing but not the end of the world. The breakfast was excellent and value for money, this Hotel was very nice and would stay again and spend a few days in Santander in the future, we would recommend this hotel excellent.
Stayed 1 night in Sep 2018

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Hotel Sercotel Suite Palacio Del Mar
The location of the hotel was excellent with s short walk to the bus station and the beach. However, the hotel is a bit tired looking especially the bar and dining area. Also the staff in the bar were often very difficult to find and breakfast was very overpriced and very basic. Overall we would certainly return to Santander as it is a beautiful city but would definitely give this hotel a wide berth.
Stayed 4 nights in Sep 2018

8/10 Good

David, Scunthorpe

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel not far from airport
Well appointed rooms although could do with more attention to cleaning. Friendly staff. Bar and restaurant OK
Stayed 1 night in May 2018

10/10 Excellent

Alan, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Staff were very friendly at check-in and in the bar. Room was huge and it looked like the hallway had recently been refreshed with a new carpet. Highly recommend.
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay - very close to beach and convenient to University.
Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Fabulous staff
Very relaxing and comfortable after a stressful car journey. Fabulous staff. Swift check in. Wonderful room. Great location. Fabulous bar round the back of the hotel with dancing to the early hours.
Stayed 1 night in Aug 2017

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for ferry.
Room was great. Separate sitting area. Huge bedroom, massage bed very comfortable. Pity we were staying only one night as we had just come from the ferry. Got the room at a good price.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge room, great value
We decided to get away for a weekend and booked this hotel in Santander. The room was much bigger than we expected for what we paid and the bathroom had a sizeable shower and bathtub. We didn't have breakfast there but there are a few nice cafes around. The staff were great and we felt very welcome! Would definitely recommend this hotel ... We went in February but it must be great in the summer!

8/10 Good

Frederick, London

Liked: Cleanliness, staff & service, room comfort
Santander is lovely city to stay in.
Lovely 6 days. Beautiful beaches and walks. City of Santander very interesting and very Spanish, not much spoken English which was a bit of a problem. Tourist office only dealt with Santander and not surrounding coast or area which was a bit of a problem, until we worked out where we thought we wanted to go to and found the appropropriate bus timetable at the bus station. We had no car. We found visiting Bilbao for the Guggenheim ok, but you needed to book the bus a day or so ahead, as all the early buses (9.00 am.) were full and the next one with some spaces, not many, was at 11.00 a.m. a bit later than we wanted to go, but it worked out ok and was a great museum to visit.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel restaurant and entrance outstanding
We stayed in a junior suite and it was excellent the space was fab the only downside is the room was a little tired nothing a coat of paint wouldn't sort The balcony could do with a sweep n clean the room would benefit from air conditioning