The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2153 square feet (200 square meters) include conference space. For a surcharge, the property provides an area shuttle and a bus station shuttle. This beach hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in July 2020.
Hotel Silken Rio Santander is a smoke-free property.